Experience Cloud

Provide personalized customer experiences for deeper engagement.

What is Salesforce Experience Cloud®?

Experience Cloud (formerly Community Cloud) is all about providing unique experiences for segmented audiences that drive engagement and build relationships. Experience Cloud gives you tools to build digital platforms which connect customer data and interaction channels.

What can you do with Experience Cloud?

You can build websites, portals and customer forums faster using community builder, giving you access to templates, themes, components & content, using design tools to create your unique branding online. You can set up processes and connections to datasets, develop secure personal customer apps, client account portals and partner forums, enabling your contacts to manage their data, collaborate and connect with your community.

Experience Cloud brings together Salesforce Experience Builder, Salesforce CMS, Mobile Publisher, and leverages your CRM data as it is connect to other Clouds such as Sales Cloud®, Service Cloud® or Marketing Cloud®.

Experience Cloud can be extended for specific functionalities (industry or capability) when connected with pre-built applications and Lightning Bolts on the AppExchange such as PatientX.

Experience Cloud
66%
Reduced launched time
+39%
Net Promoter score
+25%
Increase in partner sales*

*Salesforce Experience Cloud Data Sheet

Get the best out of Experience Cloud with VRP Consulting

Whether you are looking to build unique experience for customers, clients, partners and your own community, our experts can create, configure, design and develop your community in no time.

What are your options?

If you are taking your first steps with Salesforce, or evolving your existing platform, our experts can match your needs with either full-service consulting and delivery projects, staff augmentation or support. Click to find out more.

Our Cloud Experience Matrix

Explore our matrix below to find your story. With a choice of Platforms, Business uses, Locations and Industries, your options are unlimited. You can rely on our expertise to work on a new market-disruptive solution together. The table below provides an overview of our most recent projects.

Find the right
solution
for your business

Kickstart your next Salesforce project with an award-winning Salesforce partner. Complete the form and one of our consultants will get back to you. No matter your size, industry or requirements, we have the expertise and experience to help you achieve your goals.

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