Vonage & VRP Consulting

Provide your agents with important and timely customer data so they can deliver personalized connections across every channel.

The cloud-based Vonage Contact Center seamlessly integrates with Salesforce for key customer data and insights.

Vonage

3 reasons why you should use Vonage as your communications partner

  • You need to connect employees and customers around the world;

  • You want to enhance and integrate your existing telecoms technology;

  • You need to provide high-quality service for uninterrupted productivity.

VRP testimonial working with Vonage

We’re delighted to partner with Vonage. They offer our clients game-changing communications abilities that can power business growth, empower employees and ensure customers are always happy.

Will Lamb, Chief Revenue officer

VRP Consulting provides deep and focused Salesforce expertise to help us bring the power of Vonage Contact Center and Communication APIs to even more organizations. With VRP, we know they’re being implemented perfectly every time.

Alex Rajkovic, Senior Alliances Executive

Challenges we solve together

  • Inability to support global communications needs or ambitions.
  • Call drops, data loss and poor call quality.
  • Difficulty integrating existing communications technology and insights into Salesforce.
  • Disparate communications tools sap productivity and create silos.
  • Lack of flexibility and capability to build the right experiences.
  • Unresolved concerns about corporate and customer data security.
All these challenges and more can be solved by Vonage.

Time to build better communications with Vonage?

Reach everyone

Expand beyond borders and scale your business with a global network and deployment.

Boost productivity

Provide employees with the tools and technology they need on a single platform.

Delight customers

Keep teams and agents constantly connected and safeguard service quality with 99.999% uptime reliability.*

*Based on Vonage's average uptime from July 2021 to February 2022.

Vonage enables you to...

Connect people worldwide

Initiate and receive calls, live video and messages worldwide through an easy-to-use browser-based contact center.

Unify and go omnichannel

Build custom experiences that span every communications channel across mobile, web and desktop applications.

Raise the quality of your service

Meet and exceed customer expectations through a highly-distributed architecture with multi-level fail-safes and cloud backup.

Services VRP Consulting Provides

  • Consulting

    Get the most out of your Salesforce and Vonage investments. Our consultants, architects and developers can analyze your setup, identify your technical and business needs and then design a solution to achieve your goals.
  • Implementation

    Work together with VRP partners and consultants to realize your Vonage and Salesforce goals. We’ve helped global teams connect with their customers and provide elevated customer service.
  • Development

    Tailor your Vonage and Salesforce solutions to fit your needs, not compete against them. The VRP team can develop a new solution to best match your business processes.
  • Managed Services

    Focus on your business and leave the platform management to us. With flexible monthly hours, including roll-over hours, you can have an expert team on-site to provide ongoing support and adapt your solution to enhance new features.
Which service do you need - Managed Services

VRP Consulting & Vonage: A powerful partnership

50 offices between us around the globe
7 billion potential customers via Vonage Tier 1 API network
100,000+ businesses choose Vonage worldwide

Find the right solution for your business

Kickstart your next Salesforce project with an award-winning Salesforce partner. Complete the form and one of our consultants will get back to you. No matter your size, industry or requirements, we have the expertise and experience to help you achieve your goals.

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