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Service Cloud Services

You’ve worked hard to obtain your customers. Now that you have them, it’s time to dazzle them with the highest level of support services. With Service Cloud solutions delivered by VRP Consulting, you can be sure that the customers you worked so hard to get will keep coming back for more.

Your customers expect special treatment. We know exactly which Service Cloud solutions you need not only to meet their needs but exceed their expectations. From SMBs to enterprise corporations, we help clients leverage the Salesforce Service Cloud capabilities to build a solid foundation for customer loyalty and satisfaction. We offer precise solutions and provide excellent service, keeping your projects on-time and under-budget.

Service Cloud Implementation and Customization help you:
  • Ease agent workload and automate time-consuming processes.
  • Serve customers through multi-channels, including social media, email, and apps.
  • Resolve cases faster & deliver the right answers by leveraging Einstein AI.
  • Provide smarter self-service tools.
Service Cloud Implementation Services
  • Lightning Console Omni-Channel Routing.
  • Live Agent and Snap-Ins.
  • Customer Communities.
  • Knowledge Base.
  • Field Service Lightning.
  • Social Customer Service.

Looking for something more specific? Let us know.

What We Do
Plan
Identify support channels, map business-critical scenarios, and explore general use cases.
Analyze
Analyze existing and map future processes to meet business requirements.
Deploy
Deliver efficient system solutions in strict accordance with business needs.
Optimize
Develop further improvements to meet ever-growing customer expectations.

get in touch

Let’s work together to get your Salesforce operating at 100% capacity!

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