Pardot

Let’s face it: technology dramatically changed the way people live long ago, specifically, the way people make purchases, letting the new shopping standards take hold across the globe. As more… READ MORE

Christmas time is not all about heartwarming get-togethers, preholiday hustle and bustle, and playing Secret Santa with you coworkers.   It is also the time to carry out end-of-the-year progress… READ MORE

A Little Bit of Bragging   Delivering large-scale projects, measuring Customer Satisfaction Score and passing Salesforce Certifications, blazing trails and earning badges – we had to go through all of… READ MORE

Acknowledgements are NEVER too much.   Nor do they have an expiration date.   Have you ever wondered how often you give thanks to those who have done you a… READ MORE

It’s been a while since Communities appeared to replace old-school enterprise collaboration tools, thereby eliminating the hassle of toggling between apps, entering data and syncing data between systems, to say… READ MORE

You’ve fully customized the user interface and imported all data, you’ve built custom sales forecasting reports and designed sleek dashboards with usability in mind, you’ve ironed out the kinks and… READ MORE

Being billed for Salesforce licenses that you actually do not need? Endlessly investing money in additional data storage space and your Salesforce instance keeps turning into a big money pit?… READ MORE

First introduced as a beta-version at Dreamforce in November 2017, Salesforce Einstein Bots for Service have now become generally available for interaction with customers in Live Agent. It has been… READ MORE

Ulster Bank is one of the traditional Big Four Irish banks, operating both in the Republic of Ireland and Northern Ireland and providing a full spectrum of banking and insurance… READ MORE

Since Salesforce doesn’t come equipped with out-of-the-box analytics functionality, the Integration of Salesforce Sales and Marketing Clouds with Google Analytics 360 seems to have drastically changed the game in this… READ MORE