Salesforce Delivery Strategies

Delivery strategy	What do we do?	What does the client do?	Example
Outsourcing / Staff Augmentation	Provide qualified staff with in-demand skills.	Directly manages the staff contracted from VRP.	You don’t have Apex developers in house, so you contract with us to bring one on for a 6-month period.
Managed Services	Provides a narrow set of technical services that fall within the scope of a contract. Respond to any sudden business needs/disruptions, with a range of SLA times.	Requests services through channels that are prescribed within the contract.	You don’t want to hire in-house Salesforce experts, so you contract with VRP to manage your Salesforce org for you.
Health Check	Perform a standard set of assessments and offer recommendations on how to improve a Salesforce org.	Provide our team with access and background knowledge, and can choose to implement the recommendations or contract with VRP to perform them.	You have a number of problems with your Salesforce org and want to perform a health check to identify any improvements needed.
QuickStart (greenfield implementations)	Performs an accelerated discovery and quickly performs system configuration for common Salesforce use cases.	Provides a narrow range of input that falls within scope and validates the final system configuration.	You have a brand new Salesforce implementation and want to begin using basic Sales Cloud functionality.
Design & Discovery	Engage directly with clients to understand their unique needs and plan a solution to meet those needs.	Provide VRP with access to knowledge, systems, resources, and stakeholders that are relevant to their scope.	You’ve been using Salesforce for a number of years, and want to build custom functionality to meet a new business case.
Agile Sprint Teams	Provide a cross-functional team of experts that can enhance the client’s Salesforce org according to a dynamic backlog of work. Depending on the contract, VRP may or may not help guide the direction of the client’s Salesforce org with a role called a “Product Owner”.	Provide VRP with access to knowledge, systems, resources, and stakeholders that are relevant to their scope. If a Product Owner is not included, the client is responsible for providing the contents of a dynamic backlog of work.	You have business experts that understand where you want your Salesforce org to go, but don’t want to manage the day-to-day execution of the build.
Scoped Project Delivery	Provides a cross-functional team of experts that can enhance the client’s Salesforce org according to an up-front project plan that cannot change without a Change Request.	Provide VRP with access to knowledge, systems, resources, and stakeholders that are relevant to their scope. Performs duties outlined according to the project plan.	You have a specific scope that you want to accomplish, and you contract with VRP to build your Salesforce org to meet those requirements.
Product Development Outsourcing	Performs all technical aspects of building a Managed Package for direct distribution or for distribution through Salesforce AppExchange.	Provide VRP with access to knowledge, systems, resources, and stakeholders that are relevant to their scope.	You want to create a Salesforce App for listing on the AppExchange, so you contract with VRP to build it for you.

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Introduction to VRP’s Salesforce delivery strategies

What are “Delivery Strategies”, anyway?

The different ways we provide our services

What happens in each strategy

Next: how to choose from all the Salesforce delivery strategies

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