The Stages Fonteva approached VRP Consulting after learning about its status as a PDO expert and experience in QA automation. VRP Consulting provided two initial teams who began working alongside Fonteva's main product team to ensure a comprehensive understanding of Fonteva's products and practices. Soon, however, the VRP team was split to focus on tackling customer support requests and the backlog, freeing Fonteva's product development team to focus on the core roadmap. During this time the QA automation team set about enhancing Fonteva's testing process by identifying and implementing optimization and automation opportunities. After reviewing the in-house testing framework, the QA team outlined and implemented a new strategy which produced more effective testing, eliminated duplicate tests and automated almost 500 test cases to date. Due to the impressive results from the initial teams, Fonteva engaged VRP to provide a security team to identify security risks and ensure their apps passed the notoriously difficult Salesforce Security Review. When the need to implement the 3-DS payment standard in compliance with European regulations arose, the VRP Consulting team was reallocated to help meet the deadline ensuring compliance.
The Result Fonteva's value pipeline has been dramatically increased with every release, each packed with more features, updates and bug fixes. Fonteva's core team can focus on delivering their roadmap with the knowledge that the VRP team can handle customer support tickets and tackle the backlog. The security team has ensured faster passing of the Salesforce Security Review, while the QA automation team has already automated over 400 test cases. The collective benefits of these three teams will continue to compound as they continue their contributions in development, security and automation.
Company Profile Fonteva, a Salesforce® Partner since 2010 and a part of Togetherwork since February 2021, is the leading provider of membership, events, and eCommerce solutions built on the Salesforce platform. At the heart of everything Fonteva does is its quest to equip and empower its customers to meet the unique needs of their communities. By harnessing the power of the Salesforce platform for membership and event management, Fonteva delivers highly configurable solutions that grow and strengthen the relationships that organizations are built on.
