You can gain valuable insights into prospect and customer responses at any interaction level with your business, allowing you to create personalized messages that resonate with your customer at the perfect time. This can be via loyalty schemes, user-interactions offers and even new sales offers.
Marketing Cloud is part of the Salesforce Customer Success Platform and connected with Service Cloud, Sales Cloud, Commerce Cloud, and Community Cloud. With a little help from Einstein, it can transform your customer experiences. This will enable you to provide your customer with what they need, when they need it — even before they know they need it.
Marketing Cloud has many tools to enable you to attract new customers, start a conversation, build a relationship and turn them into lifetime customers. From creating journeys to connections via email and social media, the options are unlimited.
Marketing Cloud Expertise
Personalize marketing with relevant, timely messages.