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Services
Our extensive range of services will help you achieve your business transformation goals, whether you’re new to Salesforce or looking to evolve your existing platform
Consulting
Maximize the benefits of your Salesforce platform with our expert consultants and architects
Managed Services
Let us cost-effectively manage and support your Salesforce solution so you don’t have to
Integration
Scale and automate data and processes between Salesforce and your backend systems
AppExchange App Development
Flexible product development expertise to design, build, launch and maintain your app
Health Checks
Assess your Salesforce solution’s performance, diagnose issues and find resolutions
DevOps
Automate Salesforce release management activities with end-to-end visibility
Outsourcing
Increase your technical capacity and skills cost-effectively, on demand
QuickStarts
Get your nonprofit or small business running on Salesforce quickly and cost-effectively
Custom Development
Extend the functionality of your Salesforce solution with custom applications
Solutions
Whatever your needs, we have the experience across all Salesforce Clouds and Products, as well as a range of accelerators of our own, to deliver the right solutions
Salesforce Clouds
Whatever Salesforce Clouds you have or need, we will deliver their full potential
Sales
Service
Nonprofit
Marketing
Revenue
Commerce
Health Cloud
Experience
Field Service
Net Zero Cloud
Salesforce Analytics
Gain new insights to make data-driven decisions that drive your business forward
Einstein 1 Platform
Harness all the value and potential predictive and generative AI offer your business.
Customer 360 Platform
Empower your employees and customers to engage with your business better.
MuleSoft
Connect all your vital systems, data and devices to provide seamless experiences
Slack
Integrate Salesforce and Slack to automate processes and connect people to data
AgentForce
Boost sales and support with AI Agentforce, driving efficiency and growth.
Bullhorn
Optimizing Bullhorn for staffing firm success
Accounting Seed
Optimize your existing Accounting Seed environment
Industries
With specific knowledge and experience of your sector, our experts can quickly and efficiently implement best practice solutions for your organization
Boost your impact with optimized fundraising, greater donor engagement and more
Financial Services
Maintain compliance, deliver new revenue models and connect data, departments and systems
Real Estate
Turbocharge property sales, leasing, maintenance and real estate management
Manufacturing
Manage complex sales and supply processes and bring new products to market
Recruitment
Deliver leading-edge hiring and placing solutions for clients and candidates
Healthcare & Life Sciences
Enhance patient experience, solve scheduling challenges and stay secure and compliant
Retail
Turn single visits into lifelong customers with multi-channel selling and superior service
Communications
Deliver continuous, high-quality service that exceeds your customers’ expectations
Higher Education
Achieve a truly connected campus and transform student, faculty and staff experiences
See all industries
Customers
We’re loved by our clients and Salesforce thanks to our dedication to award-winning innovation, exceeding expectations, and driving customer success
Success Stories
See why we consistently receive an average customer satisfaction rating of 4.8 out of 5
Eurostar
Rolls-Royce
Noise Solution
Saint-Gobain
DPD
Monsoon
Tabletochki
BVT
Welk Resorts
Fonteva LLC
Christians Against Poverty UK
Ukrainian Red Cross Society
Pacific Dental Services
Connex Partners
Beyond Better Foods
Portfolio
Find examples of our experience relevant to your industry, project and platform
Engagements
Explore our strategic Salesforce partnerships designed to solve complex challenges
Our Commitments
Learn about our commitments to our clients, the cornerstones of everything we do for you
About VRP
VRP is the largest independent Salesforce Partner in the ecosystem and has helped over 400 customers globally transform their businesses with innovative Salesforce solutions
Learn about our global presence, our achievements and history, and our mission
Our Team
Find out about our company culture and the passionate professionals who work here
Leadership
Meet our leaders and find out why they love the work they do at VRP
Partners
We carefully choose all our partners to enhance your platform with the right tools
FinDock
Jitterbit
Copado
Docomotion
Own
Vinton
Conga CLM
FormAssembly
Careers
Join us and take your career forward with the perfect new role at VRP Consulting
Work Life
Recruitment Process
Career Path
Vacancies
Updates & Insights
Get valuable, actionable insights from our experts and stay informed with all the latest news from VRP and the Salesforce ecosystem
Blog
Discover the latest industry trends and benefit from our experts’ insights
News
Get updates and important news about VRP and Salesforce
Videos
Watch our videos on Salesforce strategy and technology and our services
Knowledge base
Learn from our guides, reports, white papers and other useful materials
Events
See a calendar of future events we’re hosting, taking part in or sponsoring
Get in Touch
EN
VRP Consulting is a recognized Customer 360 Platform Expert Navigator, providing custom application development, Einstein AI implementation, mobile app creation, process automation, and platform security configuration on the Salesforce Customer 360 Platform (formerly the Salesforce Platform). VRP’s platform development team combines no-code/low-code configuration expertise with programmatic development in Lightning Web Components, Apex, and Visualforce to build business-specific applications that extend Salesforce’s native capabilities. As a PDO Expert Navigator with 100+ AppExchange applications delivered, VRP brings both custom development expertise for internal business applications and commercial product development experience for ISVs building on the Salesforce Platform.
The Salesforce Customer 360 Platform (formerly the Salesforce Platform or Force.com) is the application development layer underlying all Salesforce clouds. It enables organizations to build custom applications — from simple field extensions and automated workflows to full-featured business applications — using no-code tools (point-and-click configuration, Flow Builder), low-code tools (Lightning App Builder, custom components), and programmatic development (Lightning Web Components, Apex, Visualforce). Custom applications built on the Customer 360 Platform inherit Salesforce’s native security model, multi-tenant architecture, mobile compatibility, and integration capabilities.
The platform extends beyond basic CRM customization to support mobile application deployment through Mobile Publisher, AI capabilities through Einstein (predictions, image recognition, voice), automated business processes through Flow and Apex triggers, and enterprise-grade security through Salesforce Identity, Shield, and platform encryption. VRP’s Customer 360 Platform Expert Navigator status certifies the firm’s ability to deliver across this full spectrum of platform capabilities.
You can easily build your own custom apps on Customer 360 platform using built in technology to meet business specific needs. This no code / low code capability allows you to rapidly create custom fields within objects to provide business users with data insights, enabling them to work more efficiently.
Developers can address more complex requirements, using Lightning components, Apex Code or Visualforce to provide functionality such as API integration to 3rd Party solutions or Apps from the AppExchange.
Customer 360 platform provides the opportunity for further custom configuration and development to provide business specific capabilities, such as becoming Mobile ready, deploying Einstein AI, Vision & Voice, creating specific features through Builder, setting up automatic workflows and managing privacy, identity and security.
Whether you are looking to extend your Customer 360 platform with custom apps using no code / low code or programmatic development, we have the experience to help get you up and running in no time. It’s why we’ve been recognized as Customer 360 Platform Experts.
VRP creates mobile-ready applications using low-code and programmatic development to extend Salesforce to customers and employees on any device. Mobile configuration covers building custom mobile apps with pre-built components, templates, and Lightning Web Components; extending apps with mobile-optimized services for business logic, integration, and intelligence; and launching native mobile applications to app stores using Salesforce Mobile Publisher. VRP’s mobile development combines platform-native capabilities with custom LWC development to create mobile experiences that match the organization’s specific workflows and branding requirements.
VRP implements Einstein AI solutions that extract value from the organization’s Salesforce data through predictive intelligence, image recognition, and conversational interfaces. Configuration covers Einstein Predictions for discovering insights, predicting outcomes, automating workflows, and surfacing next-step recommendations directly within Salesforce records; Einstein Vision for creating deep learning image recognition models linked to the organization’s products, assets, or brand materials; and Einstein Voice for designing and implementing conversational experiences that enable voice-driven Salesforce interaction. VRP’s Noise Solution implementation is a reference for Einstein AI on the Customer 360 Platform: the engagement combined video feedback capture, transcription, sentiment analysis, and AI-driven next best actions within an Experience Cloud community.
VRP builds and extends connected customer experiences using the full range of platform development tools — from no-code Flow Builder for business process automation to programmatic Apex and Lightning development for complex requirements. Configuration covers Lightning development using Lightning Web Components and the Lightning App Builder; Salesforce Apex for server-side business logic, triggers, and batch processing; Visualforce for custom page development and legacy UI requirements; and Flow automation for visual business process design accessible to both developers and administrators. VRP’s approach prioritizes declarative tools where possible and introduces custom code only when business requirements exceed what no-code/low-code tools can reliably deliver.
VRP configures platform-level security to protect sensitive data and ensure regulatory compliance. Security capabilities cover Salesforce Identity for single sign-on (SSO) across all connected applications; field audit trails for complete data access and modification tracking; user event monitoring for data usage oversight and anomaly detection; two-factor authentication (MFA) for all user access; platform encryption meeting compliance policies (HIPAA, GDPR, and industry-specific regulations); and Salesforce Shield for organizations requiring the highest tier of data protection — including Event Monitoring, Platform Encryption, and Field Audit Trail at enterprise scale.
VRP’s developers build one-of-a-kind Lightning applications using best practices refined across the entire Salesforce ecosystem and 13+ industries. Custom Lightning apps integrate seamlessly with the organization’s existing Customer 360 Platform, providing business automation tools and services that deliver early return on investment. Development covers Lightning Web Components for modern, responsive UI; Lightning Bolts for industry-specific accelerators (including VRP’s own PatientX telehealth solution); and custom applications for internal operations, customer-facing portals, and partner ecosystems. As a PDO Expert Navigator, VRP applies the same engineering rigour used for commercial AppExchange products to every internal custom application.
If you are taking your first steps with Salesforce, or evolving your existing platform, our experts can match your needs with either full-service consulting and delivery projects, staff augmentation or support. Click to find out more.
Explore our project matrix to learn how our customers were able to digitally transform their business, gain valuable customer insights, automate business processes, improve customer service delivery, personalize their marketing campaigns, implement market-disrupting solutions and drive revenue by harnessing VRP expertise and the power of Salesforce.
Development of an innovative solution to capture qualitative video feedback, transcribe responses, run sentiment analysis, and determine AI-driven next best actions to automate assessment processes for nonprofit programme evaluation.
Experience Cloud, Tableau CRM, Heroku, Appinium, Customer 360 Platform, Einstein
UK
Working with VRP has been great for us. The VRP team has always taken on board our crazy ideas and helped to turn them into solutions which are workable, scalable and impactful.
CEO
The Salesforce Customer 360 Platform (formerly the Salesforce Platform or Force.com) is the application development layer underlying all Salesforce clouds. It enables organizations to build custom applications using no-code configuration (point-and-click, Flow Builder), low-code tools (Lightning App Builder), and programmatic development (Lightning Web Components, Apex, Visualforce). VRP Consulting is a recognized Customer 360 Platform Expert Navigator.
Salesforce CRM refers to the standard cloud products (Sales Cloud, Service Cloud, Marketing Cloud, etc.) that provide pre-built business functionality. The Customer 360 Platform is the development layer that enables organizations to build custom applications that extend beyond what the standard CRM products offer. Every Salesforce cloud runs on the Customer 360 Platform, and custom applications built on the platform integrate natively with all Salesforce clouds.
VRP builds five categories of applications on the Customer 360 Platform: mobile-ready apps deployed through Mobile Publisher, Einstein AI solutions (predictive analytics, image recognition, conversational AI), automated business processes using Flow and Apex, Lightning apps for internal operations and customer-facing portals, and platform security configurations including Salesforce Shield, Identity, and MFA. VRP’s PDO Expert Navigator status means the same engineering practices used for commercial AppExchange products are applied to every custom development engagement.
Customer 360 Platform Expert Navigator is a Salesforce designation certifying a partner’s demonstrated expertise in platform development, custom application building, and solution architecture on the Salesforce Platform. VRP Consulting holds this designation alongside its PDO Expert Navigator status, reflecting both custom development capability and commercial product engineering expertise.
Yes. VRP provides ongoing Customer 360 Platform administration, custom app maintenance, and platform optimization through its managed services model. Managed services cover application updates for Salesforce release compatibility (three releases per year), Flow and automation maintenance, security configuration monitoring, and custom development enhancements as business requirements evolve.
VRP Consulting is a Customer 360 Platform Expert Navigator and PDO Expert Navigator, delivering custom Salesforce applications using Lightning Web Components, Apex, Flow, Einstein AI, and Mobile Publisher. Whether you need internal business apps, customer-facing portals, mobile applications, or AI-powered automation, VRP’s platform team brings 2,000+ projects of experience. Complete the form and a platform specialist will respond within 24 hours.
What happens after you submit the form:
A Salesforce Customer 360 expert will contact you within 24 hours.
We’ll schedule a discovery call to understand your business goals, data integration needs, and customer engagement strategy.
Our team will assess your current setup and recommend the best approach to unify your data with Salesforce Customer 360.
You’ll receive a tailored implementation roadmap or proposal within 2–5 business days — NDA available upon request.
Evaluate your setup in 3 minutes and uncover opportunities to boost performance, user adoption, and ROI. Receive a free expert report with actionable improvement steps.
You’ve invested in Salesforce — but is your system working at full potential? Take our short survey (10 quick questions) to assess your organization’s current Salesforce performance. At the end, you’ll receive a free custom report with key recommendations and next steps to improve performance, adoption, and ROI.
Takes 3 minutes. No signup required. Bonus: Get tailored insights from our Salesforce experts.
