You won't have to worry about managing your Salesforce platform, we'll do it for you.
Salesforce Managed Services is a proactive approach that helps businesses focus on their work rather than managing their Salesforce platform. You gain access to our team of expert administrators, consultants and developers who can provide assistance when you need it, enhancements at your request and pro-actively advise and make recommendations based on best practices.
VRP Consulting Managed Services are distinguished by our status as one of only 22 Salesforce Managed Services Navigator Experts, our flexible monthly fees and roll-over hours with packages starting from as low as 20 hours per month. If you require it, VRP is one of the few providers of a “follow the sun” model, providing 24/7 support.
You have a new Salesforce platform and require training, support and small enhancements.
You don't have an experienced system admin and need full or part-time resources without the cost.
Your internal Salesforce expert resources are limited.
Your existing systems admin is fully occupied and you need help with more complex issues.
You need to proactively adopt updates and new features.
Your Salesforce solution has become too complex to manage.
Your existing salesforce support provider is expensive and has inflexible contracts.
You have an existing salesforce managed service provider who delivers poor quality work.
You struggle to hire and retain Salesforce talent and need support now.
Our consultants will listen to your needs and help guide you to the best service, whether that is managed services, outsourcing or a project based engagements.
We are a global full-service Salesforce® Consulting Partner, Managed Services Expert, Customer 360 Platform Expert, PDO Expert, Salesforce.org Consulting Partner and Tableau Partner, delivering innovation for all sizes of clients across the entire Salesforce platform.
with over 350 clients across 12 years, delivering high quality projects with CSATs averaging 4.8/5
industry and cloud expertise coupled with best-in-class ISV app partners to deliver perfect solutions with 750+ Salesforce® certifications
to deliver effectively for all projects from QuickStarts to multi-year enterprise transformation programs
in 12 countries with client facing teams in EMEA, North America and delivery hubs at scale in Poland, Bulgaria and the Philippines
client services including Consulting, Outsourcing, Custom Development, DevOps, Tableau analytics and Managed Services
blend of local and remote certified experts to provide engagement and delivery that is right for your business
Our managed services help you focus on your strengths and leverage our expertise so your platform aids your business.
Get an adaptable contract tailored to your needs. Our low rate packages start from as low as 20 hours a month with rollover hours and overages possible.
You'll have complete visibility into how your hours are being utilized thanks to our reports and status portal.
Access our broad team of Salesforce experts experienced across the Salesforce platform and third-party solutions whenever you need them.
Get day-to-day Salesforce support including correcting incidents, solving problems, completing change requests, and carrying out release management processes.
Request and receive small enhancements when you need. If you notice an optimization opportunity or new need, we can deliver fast. Larger enhancements are better for a project based engagement.
Access our broad team of Salesforce experts experienced across the Salesforce platform and third-party solutions to continually enhance your solution.
Navigate Salesforce tri-annual release cycle with ease. Our team runs regression testing and prepares a summary of each release and their business impact.
Gain a single source of truth and a unified experience with a seamless Salesforce integration of all your disparate systems using industry best practices.
Empower your employees to unlock value pools and make data driven decisions. Whether you need a basic dashboard or in-depth analytics and predictive insights from Einstein and Tableau displayed in reports and dashboards, our team can deliver.
Ensure your data quality via our services. Whether you need to execute a smooth data migration, undergo data cleaning or implement a new solution to automate data quality, our experts are ready.
Keep your Salesforce Platform in perfect shape. Our team will carry out regular health checks, security reviews and make recommendations accordingly.
Increase adoption and increase the value your company extracts from Salesforce. We can conduct training sessions with trainers, individual users or whole teams.
Our flexible managed services packages with roll-over hours start from as little as 20 hours per month and can extend to thousands of hours thanks to our deep bench. Your quote depends on your specific needs and situation so get in touch to get your offer.
Give us your contact details, describe your setup and your needs. If we require more details, we'll request them.
You'll receive an offer that matches your needs and situation.
Whether you are looking to completely outsource your salesforce admin or supplement an existing team, we'll be ready when you need us.
Complete the quick form and let's get your managed services journey started.
“VRP Managed Services have lived up to expectations from day one. Courteous, hard working and extremely knowledgeable in Salesforce. I can recommend them for anyone requiring a good and reliable service.“
CLOUD
Sales Cloud, Service Cloud
LOCATION
United Kingdom
DATE
Oct 2020
We will look at the best option from the Salesforce ecosystem to meet your business needs. We hand-pick our clients, combining to enhance and emphasize the qualities of each other to deliver extensible, scalable solutions.
“Everyone at VRP that we interacted with was very professional and highly skilled at their role. We feel we made the right decision to partner with VRP to help us clean up and redesign our Salesforce instance, and we are happy with the outcome.”
Phoenix Camacho, Vice President of Revenue Operation
Connex Partners
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Sales Cloud
Re-configure and enhance their existing solution to support new business processes, migrate data and fix fundamental errors.
USA
Consulting
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“VRP engaged quickly and effectively to help scale our Salesforce Nonprofit Cloud platform to manage the huge influx of donations we have received during this time of crisis. The new third-party donation platform integration and Marketing Cloud automation keeps us better connected to our donors and has saved valuable time so we can focus on our mission.”
Yaroslav Ivakhno, Coordinator of Resource Mobilization Dept
Ukrainian Red Cross Society
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Nonprofit Cloud, Marketing Cloud
Implementing a new payment solution capable of handling an exponential increase in donations and delivered best practice followup journeys.
Ukraine
Nonprofit
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“Working with VRP has been great for us. The VRP team has always taken on board our crazy ideas and helped to turn them into solutions which are workable, scalable and impactful.”
Simon Glenister, CEO
Noise Solution
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Experience Cloud, Tableau CRM (Einstein Analytics), Heroku, Appinium, Customer 360 Platform
Innovative solution to capture qualitative video feedback, transcribe, run sentiment analysis and determine AI next best actions to automate assessment processes.
UK
Nonprofit/ Third Sector
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“I was immediately impressed by the VRP team's ability to get up to speed with our work and take on core responsibilities. Communicating with them has been easy from day one and their work ethic has been exceptional.”
Effie Zhang, Senior Product Engineer
Fonteva LLC
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Sales Cloud, Community Cloud
Provide a sustained engineering team, QA automation and team augmentation as per client project needs
USA
Hi-Tech
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“VRP Consulting demonstrated great competence within the Salesforce ecosystem. Their team was flexible and responded quickly so we were always informed and in control.”
Esa Vasara, Director Of Business Services
HappyOrNot
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Sales Cloud
Updated legacy data management and billing systems to increase operational efficiencies
Finland
Hi-Tech
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“VRP Consulting is our trusted partner. We value VRP's expertise and experience in both Salesforce and Bullhorn. We are happy to recommend them as an AppExchange development, implementation and support partner.”
Jonathan Novich, SVP Product, Salesforce At Bullhorn
Bullhorn
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AppExchange, PDO, Salesforce, Lightning App development
Analysis of existing Apps on the AppExchange, developing a new Lightning for the AppExchange, reliable Product Outsourcing Partner
Netherlands
Hi-Tech
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“VRP Consulting took the time to listen and understand our business. They translated this into exactly what we were looking for. A once obscure process is now streamlined and everyone has visibility.”
Julia Cushion, Interim Senior Manager
Hope For The Future
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Nonprofit Cloud
Rapid implementation and configuration of NPSP and postcode API call outs
UK
Nonprofit
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“Thanks to VRP's skills and experience in both the technical process and managing the project, we have an enhanced donor site, delivered on time and on budget. We appreciate their quick and effective communication, adherence to deadlines as well as technical advice and insights.”
Laura Goff, Vice President for Information Technology
MCF
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Platform
Delivering an innovative giving site to facilitate grants and donations
San Francisco, USA
Nonprofit
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“With VRP you can always expect clear communication, commitment to meet project goals and proactive input of ideas for the optimal implementation.”
Rafael Blaschke, Head Of Master Data & Contracting
PAYONE
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Experience Cloud, Service Cloud
Created and configured a new customer and partner portal to increase customer satisfaction and streamline collaboration
Germany
Financial Services
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“VRPs' agility in adapting to the situation enabled us to continue with our implementation of a recruitment solution. We are now working on expanding this to a lead gen and sales solution.”
Roderick Juffermans, Marketing & IT Specialist
Charlie works
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Bullhorn
Digitally transform the business using an innovative and scalable recruitment platform to support lead generation and expansion into new markets.
Netherlands
Recruitment
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“VRP has been a key partner in ideation, design and delivery of Yocova. They continue to impress with their attention to detail, high level of communication, and willingness to go the extra mile.”
Mark Goodhind, Chief Product Officer
Yocova
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Salesforce Clouds
Partnership
UK
Aviation / Manufacturing
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“VRP’s expertise in predictive analytics and their ability to understand our particular set of challenges, especially during the pandemic, were instrumental in enabling us to optimise our commercial strategy.”
Jen Haberman, Vice President Of Sales
Beyond Better Foods
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Einstein Analytics
Partnership
US
Retail
Consumer Packaged Goods
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“We value VRP’s expertise in all things Marketing Cloud and their ability to adapt and pivot with all our diverse needs.”
John Pham, Digital Program Manager
Welk Resorts
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Marketing Cloud, Sales Cloud, Einstein
Transform Welk Resorts marketing system to a new personalized, multi-channel solution
USA
Travel, Tourism and Hospitality
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“VRP is very flexible, highly skilful, supportive all the time and made the implementation a smooth & easy to reach goal. VRP Consulting is not just a consultant, they are a team player.”
Vinod Kumar Ravichandran, Sales & Business Development
BVT SWEDEN
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Sales Cloud
Moving to a unified platform to deal with accelerated business growth
Sweden
Manufacturing
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“We appreciate VRP Consulting's professional project management, communication, and Salesforce expertise evident throughout the project. Now we can easily match and distribute donations to suitable projects. We are already working on new projects with them.”
Anders Wikstrom, Chief Finance Officer
FELM
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Sales Cloud, Nonprofit Cloud
Enhanced fund management and distribution with effective project funding forecasts
Helsinki, Finland
Nonprofit
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“VRP's expertise and experience across industries and Salesforce Clouds is evident in every joint project we work on. We are delighted to recommend them for implementation, consulting and support.”
Devinder Chauhan, Senior Director EMEA Alliances
OwnBackup
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Partnership
UK
Backup & Recovery
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“We are proud to join forces with VRP Consulting whose experience as an award-winning consulting and outsourcing expert makes them a trustworthy partner. With their vast experience, they are premium experts of all things Salesforce.”
David Alon, Partner Manager
Docomotion
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Partnership
EMEA
Document Generation
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“We're delighted to be partnered with VRP Consulting to help companies drive digital transformation through DevOps. VRP's Salesforce experience and expertise mean they can be trusted to deliver the results you need.”
Matt Hill, EMEA Managing Director
Copado
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Partnership
US
DevOps
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“VRP has a breadth of experience across all Salesforce clouds and industries, making them a great partner for any organisation. Whether you need a stock implementation, tailored solution or support, VRP can help.”
Manoj Ganapathy, CEO
Salestrip
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Partnership
UK
Travel & Expenses
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“VRP is very flexible, highly skillful, supportive all the time and made the implementation a smooth & easy to reach goal. VRP are not just consultants, they are team players.”
Marvin Fischer, President
Goldfinch
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Salesforce
Partnership
US
Food and Beverage
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“We're delighted to be partnered with VRP Consulting to help transform companies by integrating their systems. Their extensive Salesforce experience and expertise means they can be trusted to deliver the results you need.”
Joost de Bot, VP and General Manager EMEA
Jitterbit
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Partnership
Netherlands
All - API Integration
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“VRP rocks as a partner and has helped us deliver the benefits of Appinium and Salesforce quickly and efficiently to our joint clients.”
Steve Jacobson, CEO
Appinium
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Partnership
USA
Learning
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“VRP Consulting as a Certified Salesforce Product Development Organization excels as an Accounting Seed partner in the US and EMEA.”
Daryl Hancock, COO
Accounting Seed
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Partnership
US
Financial Solutions
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“We were very impressed by VRP Consulting's deep understanding of NPSP. The team was constantly in touch and provided advice on potential future developments for our platform. We are looking forward to working with them again.”
Roman Mosko, Fundraising Manager
Belarus Red Cross Society
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Nonprofit Cloud
Unlock additional functionality and reporting by realigning to Salesforce best practices and optimizing payment processing
Belarus
Nonprofit
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“VRP Consulting deliver the highest standard of professionals, their valuable consultation and implementation has helped us secure our Salesforce foundation. We look forward to working with them on future projects.”
Madina Zhemukhova, Resource Mobilization Coordinator
Russian Red Cross Society
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Nonprofit Cloud
Gaining a single source of truth with the Nonprofit Success Pack
Russia
Nonprofit
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Salesforce managed services is a package of activities to support and extend businesses' Salesforce solutions to achieve higher ROI on their investments.
VRP Managed Services includes regular health checks, security reviews, regression testing, fixing support tickets, implementing change requests, and continual enhancements.
Salesforce is not a managed services provider. Managed Services for the Salesforce platform are provided by third party companies including VRP Consulting.
Managed Services are offerings of support and servicing which vary depending on industry and business needs. In the IT field, there are some common forms of Managed Services including systems administration, data backups, networking, web hosting and more. With Salesforce managed services, every part is related to the operation and development of your salesforce platform.
With Managed Services, there's no need for a separate agreement or Statement of work, leading to a rapid triage SLA. With professional services, each new project requires a new statement of work.
With VRP Managed Services, issue and support requests are assigned a priority rating to minimize any impact on the client’s business.
We prepare for releases and upcoming support areas in advance to ensure adoption, deliver value and prevent disruption.
Managed Services providers interact in different ways depending on their capabilities and methods. To ensure critical issues are resolved soon, we provide an online portal and salesforce app in addition to standard email support. For more complicated matters and long-term enhancements, we organize online meetings and share release documentation.
Our Managed Services provide fast access and deliver a flexible approach to any capability, within only a couple of hours.
At VRP Consulting, we are committed to the continued development of our admins, consultants and developers. Our team stays up-to-date with the latest information on upcoming releases and new cloud capabilities or optimizations, as soon as they are presented by Salesforce
Kickstart your next Salesforce project with an award-winning Salesforce partner. Complete the form and one of our consultants will get back to you. No matter your size, industry or requirements, we have the expertise and experience to help you achieve your goals.
