Communications

As demand skyrockets for higher quality and quantity of service in our increasingly connected world, communication companies need to adapt quickly while ensuring quality service. From a single contract to supplying global firms, your Salesforce platform can help you deliver continuous service, delighting your customers.

Industry Solutions

Agile sales processing

Build a harmonized product catalog which can be tweaked to suit the needs of each customer. Combine pricing features, such as bundles, tiers, dynamic pricing, price rules, approvals and auto-renewals in an enhanced UI, enabling the customer to make their own choices.

Data-driven marketing

Create and distribute targeted marketing campaigns based on client data. Use the power of Marketing Cloud® or Pardot® to provide complex customer journeys that speak to each customer's heart.

Vlocity Communications

Provide an integrated OSS/BSS solution for increased business agility while delivering differentiated customer experience. Vlocity Communications is a communication industry specific solution that accelerates digital transformation.

Data on the go

Implement and optimize mobile-friendly tools and analytics your staff needs to manage sales and servicing. Salesforce Field Service® provides an opportunity to capture data on the go or in the office. VRP's accelerator ServiceX brings all your communication channels together in a single, easy-to-configure interface, integrated with your website.

GDPR compliance & data security

Salesforce follows best practices for a data processor and provides you with useful tools to stay GDPR compliant, by capturing personal preferences. Through user profile settings access to personal financial data can be restricted and maintained even when connected to one of our trusted accounting solution partners.

What are your options?

If you are taking your first steps with Salesforce, or evolving your existing platform, our experts can match your needs with either full-service consulting and delivery projects, staff augmentation or support. Click to find out more.

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Experienced in Communications

We’ve helped several Communications companies optimize their customer service, drive loyalty and engagement by connecting sales, service and marketing solutions. Learn more about our most recent projects.

Find the right solution for your business

Kickstart your next Salesforce project with an award-winning Salesforce partner. Complete the form and one of our consultants will get back to you. No matter your size, industry or requirements, we have the expertise and experience to help you achieve your goals.

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