Salesforce Services

Strategic advisory and hands-on implementation across all Salesforce clouds, delivered by certified architects, solution consultants, and business analysts working in agile delivery cycles. VRP’s consulting practice covers the full engagement spectrum: platform strategy and roadmap development, solution design and architecture, multi-cloud implementation, data migration, change management, and user adoption. The firm’s nimble approach provides access to local consultants in the UK, Germany, the Netherlands, and the US, backed by global delivery expertise from 700+ professionals. Engagements range from focused single-cloud implementations to multi-year enterprise digital transformation programmes for clients such as Eurostar, Saint-Gobain, and Rolls-Royce.

On-demand access to certified Salesforce administrators, developers, architects, and QA engineers for organizations, systems integrators, and ISVs that need to scale technical capacity without the overhead of full-time recruitment. VRP’s outsourcing model provides dedicated teams or individual specialists aligned with client workflows, tools, and release cycles. Resources are drawn from VRP’s delivery centers in Poland, Colombia, and the Philippines, offering competitive rates with European-standard quality. Clients such as Fonteva and DPD have leveraged VRP’s outsourcing services for sustained engineering augmentation and dedicated Salesforce support.

Bespoke Salesforce application development using Apex, Lightning Web Components (LWC), Visualforce, and platform APIs for business requirements that cannot be met through native configuration or pre-built AppExchange solutions. VRP’s development teams build custom functionality for complex business processes, proprietary workflows, and industry-specific requirements. The firm validates every custom development requirement against native and AppExchange alternatives first — ensuring custom code is only introduced when it adds genuine value and is designed for long-term maintainability across Salesforce releases.

End-to-end product development for independent software vendors (ISVs) building on the Salesforce platform. As a PDO Expert Navigator — a designation held by fewer than a handful of firms globally — VRP has guided over 30 ISVs through the AppExchange lifecycle: from initial product architecture and UX design through Salesforce Security Review, listing optimization, and post-launch iteration. The firm’s PDO expertise covers application packaging, namespace management, license management, and compliance with Salesforce platform governance requirements. Clients include Bullhorn (AppExchange product development partnership), Fonteva (sustained engineering and QA), and DigitalGenius (Security Review navigation).

Ongoing Salesforce administration, optimization, and support delivered through structured monthly packages with flexible, roll-over hours. VRP’s managed services model provides access to a dedicated team of administrators, developers, and architects on a predictable fixed-cost basis. The service includes Salesforce release management, proactive health monitoring, backlog execution, small enhancements, and quarterly business reviews. Delivery operates on a 24/7 “follow the sun” model across Poland, Colombia, and the Philippines. VRP offers five managed services tiers — Bronze, Silver, Gold, Platinum, and Custom — scaling from basic admin support to full dedicated teams with Technical Architect oversight.

System integration architecture and implementation connecting Salesforce with ERP systems, financial platforms, marketing automation tools, data warehouses, and legacy applications. VRP’s integration practice works with MuleSoft, Jitterbit, Boomi, and native Salesforce APIs to design and build integration flows that ensure data consistency, real-time synchronization, and operational resilience. The firm’s approach prioritizes future-proof architecture: integration patterns are designed for scalability and maintainability rather than point-to-point connections that create technical debt. VRP’s integration expertise was central to engagements such as the Eurostar DELTA project (Boomi + MuleSoft across four countries).

Rapid Salesforce deployment packages that get small businesses and nonprofit organizations operational on the platform in as little as three weeks. QuickStarts include pre-configured templates, data migration, user training, and post-launch support at a fixed price point significantly below a traditional consulting engagement. VRP’s Hybrid QuickStart option adds local discovery workshops for organizations that need more tailored configuration before going live. QuickStarts are designed as solid foundations — architecturally clean implementations that can be expanded as the organization’s Salesforce maturity grows.

Comprehensive assessment of an existing Salesforce environment’s performance, security posture, technical debt, governor limit utilization, and alignment with current business processes. VRP’s health check delivers a prioritized remediation roadmap with specific recommendations, effort estimates, and expected business impact for each item. The audit covers org architecture, data model quality, automation logic, integration stability, user adoption patterns, and compliance with Salesforce best practices. Health checks are frequently the entry point for organizations that have accumulated years of unmanaged customization and need an expert assessment before committing to a larger optimization programme.

Release management automation, CI/CD pipeline implementation, and deployment governance using Copado and native Salesforce DevOps tooling. VRP’s DevOps practice analyzes an organization’s current release process and implements an enhanced end-to-end practice that combines development, testing, release, and operations into a streamlined pipeline. The result: higher release cadence, lower deployment risk, and full visibility across development, staging, and production environments. VRP’s DevOps capability is particularly valuable for organizations managing complex multi-developer environments with frequent Salesforce releases.

Manual and automated testing services for Salesforce implementations, custom applications, and AppExchange products. VRP’s QA practice covers functional testing, regression testing, performance testing, security testing, and user acceptance testing (UAT). The firm’s QA engineers use established testing frameworks and automation tools to ensure quality, functionality, and performance across Salesforce environments. QA services are available as part of project delivery, as standalone testing engagements, or as an embedded capability within managed services and outsourcing arrangements.

Structured migration of Salesforce Process Builder automations to Salesforce Flow ahead of Salesforce’s Process Builder retirement timeline. VRP’s migration service includes a full audit of existing Process Builder automations, impact analysis, Flow redesign that takes advantage of Flow’s advanced capabilities (screen flows, subflows, fault handling), testing, and deployment. The service is designed to not just replicate existing automations but to optimize them — consolidating redundant processes, improving error handling, and ensuring compliance with Salesforce’s current automation best practices.

Implementation, integration, and customization of Microsoft Power BI for organizations that need advanced business intelligence and data visualization capabilities alongside or in addition to native Salesforce analytics. VRP’s Power BI practice covers data source integration, dashboard design, report development, DAX calculations, and embedding Power BI within Salesforce environments. This service extends VRP’s analytics capability beyond the Salesforce ecosystem for clients whose data landscape includes non-Salesforce sources that require unified visualization and reporting.

Strategic assessment of an organization’s entire system landscape — including Salesforce, ERP, marketing automation, data warehouses, and legacy applications — to design a simplified, future-proof architecture. VRP’s enterprise architects analyze current system interactions, data flows, and integration points to identify redundancies, single points of failure, and optimization opportunities. The deliverable is a target-state architecture blueprint with a phased implementation roadmap that reduces complexity and enables seamless information sharing across the organization.

Advisory and implementation services for organizations looking to deploy AI capabilities within their Salesforce environment. VRP’s AI practice covers Einstein AI (predictive analytics, Einstein GPT, Einstein Copilot), Agentforce (autonomous AI agents for sales and service), and Data Cloud integration for AI-ready data architecture. The firm helps organizations assess AI readiness, identify high-impact automation use cases, prepare data foundations, and implement AI solutions that deliver measurable business outcomes — from lead scoring and opportunity insights to automated service responses and intelligent workflow orchestration.