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Salesforce Health Check Services

VRP Consulting’s Salesforce Health Check is a comprehensive audit of your Salesforce environment’s security posture, platform performance, data quality, integration stability, and alignment with current business processes. The assessment is conducted by VRP’s certified architects and consultants — professionals who bring pattern recognition from 2,000+ completed Salesforce projects to identify issues, vulnerabilities, and optimization opportunities that internal teams and less experienced auditors typically miss. The deliverable is a prioritized remediation roadmap with specific recommendations, effort estimates, and expected business impact for each item.

Why Is a Salesforce Health Check Important?

Salesforce environments accumulate complexity over time. As organizations add users, configure new processes, install AppExchange packages, build custom automations, and respond to evolving business requirements, legacy elements are left behind, storage utilization grows unchecked, and processes and flows become increasingly tangled. The cumulative effect is a platform that runs slower than it should, contains data inconsistencies that undermine reporting accuracy, and may harbour security vulnerabilities introduced by configuration drift or outdated access controls.

A Salesforce Health Check — recommended at least annually, and ideally before and after each major Salesforce release — provides an independent, expert assessment of the platform’s true condition. VRP’s technical architects evaluate security settings, data model architecture, automation logic, governor limit utilization, integration health, installed package compatibility, and user adoption patterns. The assessment also covers third-party application configurations to ensure connected systems are not introducing risk. The result is a clear, actionable picture of what must be addressed immediately, what should be planned for, and where untapped platform capabilities can create additional business value.

A Health Check Is Right for You If…

Your Salesforce platform is experiencing errors, slow performance, or system timeouts that disrupt daily operations

The cost and effort of maintaining or integrating your CRM has grown disproportionately to the value it delivers

You need a comprehensive, independent diagnosis of your Salesforce environment’s true condition before committing to a larger optimization or transformation project

Reports are returning incomplete data, producing inconsistent results, or failing to run within expected timeframes

Your organization’s security requirements have changed — through regulatory updates, M&A activity, or internal policy shifts — and you are uncertain whether your Salesforce security configuration reflects current requirements

User adoption has declined over time, with staff finding workarounds or avoiding Salesforce in favour of spreadsheets and manual processes

Duplicate contacts, accounts, and records are proliferating despite periodic manual cleanup efforts, indicating underlying data governance gaps

Users encounter frequent governor limit errors, process timeouts, or locked record conflicts that indicate underlying architectural issues

Your organization has outgrown the original Salesforce configuration and is unsure how new platform features, Einstein AI capabilities, or Agentforce automation could address current business needs

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Symptoms That Indicate You Need a Health Check

Poor User Adoption

End users are avoiding Salesforce, entering data inconsistently, or maintaining parallel systems outside the platform. This pattern typically signals that the system’s configuration no longer matches actual work processes. A Health Check identifies the specific adoption barriers — whether they are UI complexity, missing functionality, performance issues, or training gaps — and recommends targeted solutions.

Inaccurate Reports and Dashboards

Reports are returning missing data, producing inconsistent results across similar queries, or failing to refresh within acceptable timeframes. VRP’s Health Check diagnoses whether the root cause is data model issues, broken automation, incorrect field mappings, sharing rule conflicts, or storage limitations — and prescribes the specific fix for each problem.

Security Vulnerabilities

Salesforce provides robust native security features, but misconfigured access controls, overly broad permission sets, outdated user accounts, and gaps in Multi-Factor Authentication enforcement can create vulnerabilities that a standard Salesforce Security Health Check score does not fully capture. VRP’s audit goes beyond the built-in score to assess role hierarchies, sharing rules, field-level security, and third-party application permissions.

Lightning Migration Readiness

Organizations planning a transition from Salesforce Classic to Lightning Experience need to understand which existing customizations, Visualforce pages, and JavaScript buttons will require modification. VRP’s Health Check identifies all compatibility issues and produces a migration readiness assessment with specific remediation steps and effort estimates.

Unused Features and Missed Capabilities

Salesforce releases new features and enhancements three times per year (Spring, Summer, Winter). Many organizations never adopt these updates because they lack awareness or the internal expertise to evaluate relevance. VRP’s Health Check identifies which recently released features — including Einstein AI, Flow automation, Agentforce, and enhanced reporting — can address specific business needs in your environment.

Post-Release Errors

Irregular errors following one of Salesforce’s tri-annual releases often indicate automation, integration, or customization that is incompatible with platform changes. VRP’s Health Check traces each error to its source, determines whether the issue is a temporary regression or a structural compatibility problem, and recommends the appropriate fix.

Frequent Performance Issues and Governor Limits

Users encountering slow page loads, process timeouts, or governor limit errors are experiencing symptoms of underlying architectural issues — typically in areas like SOQL query efficiency, trigger recursion, batch processing logic, or storage utilization. VRP’s assessment identifies the specific technical root causes and recommends refactoring or optimization approaches.

Organizational Clutter and Complexity

Salesforce orgs that have accumulated years of customizations, unused packages, deprecated workflows, and redundant fields become increasingly difficult to maintain and increasingly brittle during releases. VRP’s Health Check identifies unused and obsolete elements that can be safely removed, simplifying the environment and reducing maintenance overhead.

Locked Record Conflicts

Frequent locked record errors indicate conflicting automation, parallel process execution, or sharing rule issues that prevent users from updating records. VRP’s assessment traces the locking chain, identifies which automations or processes create contention, and recommends architectural changes to eliminate the conflicts.

Do you need a Salesforce Health Check?

If you think you may need a Health Check for your Salesforce platform but you aren’t sure, our experts will help you identify the telltale symptoms – just get in touch.

Contact us

Benefits of a Salesforce Health Check

Improved Automation Efficiency

The Health Check identifies automation logic that is redundant, conflicting, or suboptimally designed. Remediation results in cleaner process execution, fewer errors, and reduced processing time — improving overall system responsiveness and user experience.

Increased User Productivity

When performance bottlenecks are resolved, unnecessary steps are eliminated, and new platform capabilities are enabled, users can complete tasks faster and more accurately. Productivity gains are typically measurable within weeks of implementing Health Check recommendations.

Enhanced Customer Service

A well-performing Salesforce environment enables service teams to resolve cases faster, access complete customer information without delays, and leverage automation that reduces manual processing. The net result is higher customer satisfaction and improved first-contact resolution rates.

Smarter Analytics and Decision-Making

Data quality improvements and access to the latest analytics features — including Einstein Analytics, Tableau, and enhanced native reporting — enable leadership to make decisions based on accurate, real-time information rather than stale or incomplete data.

Better Cross-Team Collaboration

A Health Check often reveals configuration issues that create data silos between sales, marketing, and service teams. Resolving these issues unifies the Customer 360 view and enables genuine cross-functional collaboration within the same platform.

Higher Data Quality and Integrity

Deduplication, data validation rule implementation, and governance process establishment improve the reliability of every record in the system. High data quality is a prerequisite for AI features (Einstein, Agentforce) to produce accurate results.

What a Health Check Focuses On

Security

Every security setting is evaluated against Salesforce’s baseline security standards and industry best practices. VRP’s security assessment covers login policies, Multi-Factor Authentication enforcement, role hierarchy design, permission set architecture, field-level security, sharing rules, record-level access controls, and session settings. The audit also evaluates API access controls and third-party connected application permissions. The result is a Salesforce Security Health Check score contextualized with expert analysis of what the score means and what specific actions will improve it.

Data Quality

VRP performs data analysis to assess record completeness, duplication rates, field utilization, and data consistency across related objects. The assessment reviews existing data governance practices — validation rules, duplicate management rules, data import controls — and identifies gaps that are allowing quality degradation. Recommendations include both immediate cleanup actions and ongoing governance processes to maintain data integrity.

Environments and Deployment Practices

VRP assesses the organization’s sandbox strategy, environment management practices, and deployment processes. The evaluation determines whether changes are being promoted through proper DevOps workflows (source control, CI/CD, user acceptance testing) or deployed through uncontrolled direct modifications that introduce risk. Recommendations cover environment architecture, deployment tooling (Copado, native Salesforce DevOps), and governance processes.

Integration Health

Every integration between Salesforce and external systems — whether through MuleSoft, Jitterbit, Boomi, native APIs, or point-to-point connections — is evaluated for reliability, performance, error handling, and data consistency. VRP identifies integrations that are creating bottlenecks, generating data mismatches, or operating without proper monitoring and alerting.

Overall Health Score and Report

The Health Check culminates in a comprehensive report that assigns an overall health score to the Salesforce environment based on findings across all assessment areas. The report includes an executive summary for leadership, detailed technical findings for administrators and developers, and a prioritized remediation roadmap with estimated effort and business impact for each recommendation.

Health Check Report Deliverables

  • In-Depth Element Breakdown

    A detailed analysis of Salesforce objects, workflows, automation rules, record types, installed AppExchange packages, custom development components, and third-party integrations. Each element is assessed for necessity, efficiency, compliance, and alignment with current business processes.

  • Issues and Prioritized Recommendations

    All identified pain points, failures, performance bottlenecks, and security vulnerabilities are documented with root cause analysis and specific remediation actions. Each recommendation includes an effort estimate (hours/days), priority level (critical/high/medium/low), and expected business impact.

  • Salesforce Security Health Check

    A dedicated security section covering user access configuration, permission sets, role hierarchies, record sharing rules, API access, and Multi-Factor Authentication status. Vulnerabilities are mapped to specific remediation actions with compliance implications noted for organizations in regulated industries (financial services, healthcare, nonprofit).

  • Innovation and Optimization Opportunities

    Where the assessment identifies opportunities to streamline business processes, leverage recently released Salesforce features (Einstein AI, Agentforce, Flow enhancements), or implement custom solutions for unmet business needs, VRP provides specific proposals with scope, effort, and expected outcome for each opportunity.

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Want to know how we’ve helped organizations like yours?

If you would like to learn how VRP Consulting has enabled success for other organizations in your industry, we would be happy to tell you. Please get in touch.

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Why choose VRP Salesforce Health Check Services?

We are a global full-service Salesforce® Consulting Partner, PDO Expert, Salesforce.org Consulting Partner and Tableau Partner, delivering innovation for all sizes of clients across the entire Salesforce platform. Our deep bench of experts will ensure your Salesforce platform is completely fit to support your employees’ productivity and your business growth.

2,000+ successful projects

In the last 25+ years, over 400 clients have received more than 2,000 successful Salesforce projects, rating them on average above 4.8 out of 5.

1,100+ expert certifications

You can access our talent pool of Salesforce Certified Administrators, Service & Sales Consultants and Force.com Developers to meet your business needs.

25+ years in operation

We are award-winning Salesforce Consulting Partners and Expert PDO Navigators. Our staff are constantly building on their knowledge with training and innovative projects.

10 offices in 8 countries

Local client-facing teams in EMEA and North America, and delivery hubs at scale in Poland, South America and the Philippines provide the right blend of quality and cost.

24/7 support

Follow-the-sun support providing constant support regardless of your location.

Innovative

Industry and cloud expertise coupled with best-in-class ISV app partners to deliver perfect solutions.

Agile to deliver effectively

For all projects from QuickStarts to multi-year enterprise transformation programs.

Flexible client services

Including consulting, outsourcing, custom development and managed services.

Cost effective

Blend of local and remote certified experts to provide engagement and delivery that is right for your business.

Navigator Expert - Product Developer Outsources
Navigator Expert - Customer 360 Platform
Salesforce Consulting Partner
Salesforce Partner Innovation Awards 2020 Winner
Salesforce Partner Innovation Awards 2022 Winner
Salesforce Partner Innovation Awards 2023 Winner
Digital Revolution Awards 2024 UK Winner
Top CRM Consulting Companies in Poland
Top Salesforce Partner in CRM Consulting
Tableau Partner
Excellent based on 10 review by GoodFirms
Clutch 5 Stars

Industries we help

Manufacturing

Diagnose inefficiencies in your Salesforce setup to optimize production planning and supply chain management.

Nonprofit

Identify and resolve issues in your Salesforce solution to better support your mission and donor engagement.

Financial Services

Uncover performance bottlenecks and enhance your Salesforce for faster, more accurate financial processes.

Travel & Hospitality

Improve booking systems and customer engagement by addressing vulnerabilities in your Salesforce setup.

Hi-Tech

Pinpoint and fix Salesforce issues to support innovative projects and accelerate tech-driven growth.

Communications

Enhance your communication platforms by diagnosing and resolving Salesforce-related performance issues.

Healthcare & Life Sciences

Identify and address risks in your Salesforce solution to ensure smooth operations and patient care.

Retail

Optimize your Salesforce for better customer experiences and streamlined retail operations.

Energy & Utilities

Diagnose issues in your Salesforce setup to improve service delivery and operational efficiency.

Media & Entertainment

Address Salesforce performance issues to ensure seamless content delivery and audience engagement.

Recruitment

Uncover and resolve inefficiencies in your Salesforce to streamline hiring processes and candidate management.

Higher Education

Analyze your Salesforce solution to enhance student services and administrative efficiency.

Real Estate

Improve client interactions and property management by identifying and fixing Salesforce issues.

And more

Explore the full list of customer industries for which we can provide expertise.

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What our clients say…

4.5 out of 5

“This partner quickly learned the challenges with our pre-existing Salesforce deployment. This was done by the partner learning of our pre-existing roadblocks, business value to the effort, and of course the statement of work. They successfully stepped up to the challenge of satisfying us as a client. We also appreciated the constructive best practices guidance to stay on the right path with our own internal Salesforce development initiatives going forward.

Even with the difference in the working time zone of this partner, it did not present any challenges. This did not hinder any communication in our engagement. This partner was very expeditious in email communication and was always readily available in daily stand ups.”

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FAQ

A Salesforce Health Check is a comprehensive audit of a Salesforce environment’s security configuration, platform performance, data quality, integration stability, automation logic, and alignment with current business processes. VRP Consulting’s Health Check is conducted by certified Salesforce architects who bring pattern recognition from 2,000+ completed projects. The deliverable is a prioritized remediation roadmap with specific recommendations, effort estimates, and expected business impact for each identified issue.

VRP recommends conducting a Salesforce Health Check at least annually. Organizations with complex environments, frequent customization changes, or regulatory compliance requirements should consider more frequent assessments — ideally before and after each major Salesforce release (Spring, Summer, Winter) to ensure platform changes do not introduce regressions or compatibility issues.

Health Check pricing varies based on scope: a focused security assessment is less resource-intensive than a comprehensive full-environment audit covering security, performance, data quality, integration, automation, and user adoption. Contact VRP Consulting for a scoped estimate based on your Salesforce environment’s complexity, number of clouds, integration count, and specific areas of concern.

VRP’s Health Check report includes: an executive summary of findings for leadership, detailed technical analysis for administrators and developers, a categorized issue inventory prioritized by severity and business impact, specific remediation recommendations with effort estimates, a security assessment with compliance implications, and an innovation opportunities section identifying unused platform capabilities that could deliver additional value.

Yes. VRP can execute the remediation roadmap through its consulting services (for larger optimization projects) or managed services (for ongoing support and incremental improvements). Many Health Check clients transition to VRP’s managed services model after the initial assessment to ensure continuous platform optimization.

No. VRP’s Health Check is conducted with minimal disruption to the client’s Salesforce environment. Automated scanning runs in the background, and manual analysis is performed by VRP’s team using read-only access. The assessment does not modify any configuration, data, or code in the production environment.

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Optimize Your Salesforce Platform with an Expert Health Check

VRP Consulting’s Salesforce Health Check provides an independent, expert assessment of your platform’s security, performance, data quality, and alignment with business objectives. Delivered by certified architects with pattern recognition from 2,000+ projects, the Health Check produces a prioritized remediation roadmap that you can act on immediately. Complete the form and a Health Check specialist will respond within 24 hours.

What happens after you submit the form:

1

A Salesforce Health Check expert will contact you within 24 hours.

2

We’ll schedule a discovery call to understand your org’s setup, challenges, and goals.

3

Our team will perform a preliminary assessment of your configuration, security, and performance.

4

You’ll receive a tailored Health Check report and recommendations within 2–5 business days — NDA available upon request.

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