Energy & Utilities

Exceeding customer expectations is a business-critical issue. Customers demand consistent service and will change providers in a heartbeat if they feel they are not getting continuous value for their money. From the smallest household to the largest plant, your Salesforce^® platform can help you keep your customers happy and overcome complex disruptions.

Industry Solutions

Seamless quote generation

Complex sales processes don't have to be difficult or time-consuming. Utilize pricing features to provide bundles, tiers, dynamic pricing, price rules, approvals, auto-renewals, and an enhanced UI making payments fast and easy.

Pro-active servicing & maintenance

Stop disruption before it occurs through machine learning insights and automated alerts. Rapidly respond and service large infrastructure through VRP implemented Salesforce Field Service Lightning^®. Get the mobile-friendly tools and analytics you need to manage work orders on the go or in the office.

Data-driven marketing

Create and distribute targeted marketing campaigns based on client data. Build compensation and loyalty programs powered by Heroku^® or integrate with your existing, third-party solution. Review campaigns to provide optimized remarketing.

A single source of truth

Integrate your data in a unified platform using analytics to highlight future revenue generation opportunities, whilst increasing customer satisfaction. Share real-time reports and dashboards with key stakeholders to make sound business decisions.

Omnichannel communications

Bring all your communication channels together in a single, easy-to-configure interface, integrated with your website. Experience Cloud^® and ServiceX use your look and feel to harmonize conversations and drive engagement.

Learn more about ServiceX

Experienced in Energy & Utilities

We’ve supported numerous Energy & Utilities companies in their digital transformation to provide exceptional customer service, connecting sales and marketing to improve customer retention. Learn more about our most recent projects.

Find the right solution for your business

Kickstart your next Salesforce project with an award-winning Salesforce partner. Complete the form and one of our consultants will get back to you. No matter your size, industry or requirements, we have the expertise and experience to help you achieve your goals.