You can equip your teams with a comprehensive view of the entire workforce ecosystem with real-time visibility to track progress, schedule appointments and assign workers while staying connected with your customers anytime, anywhere and on any device.
Field Service is an extension of Service Cloud and so improves business processes when connected to other Salesforce Clouds (such as Sales Cloud®, Marketing Cloud® or Experience Cloud®) identifying opportunities for Sales to generate revenue.
Field Service can be integrated with IoT devices and onsite data to predict maintenance needs and automate proactive and responsive support to keep your customers running. The addition of Field Service Analytics uses the power of Tableau CRM to gain priceless insights for better performance.
Powerful Field service hub for optimized customer service.