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Services
Our extensive range of services will help you achieve your business transformation goals, whether you’re new to Salesforce or looking to evolve your existing platform
Consulting
Maximize the benefits of your Salesforce platform with our expert consultants and architects
Managed Services
Let us cost-effectively manage and support your Salesforce solution so you don’t have to
Integration
Scale and automate data and processes between Salesforce and your backend systems
AppExchange App Development
Flexible product development expertise to design, build, launch and maintain your app
Health Checks
Assess your Salesforce solution’s performance, diagnose issues and find resolutions
DevOps
Automate Salesforce release management activities with end-to-end visibility
Outsourcing
Increase your technical capacity and skills cost-effectively, on demand
QuickStarts
Get your nonprofit or small business running on Salesforce quickly and cost-effectively
Custom Development
Extend the functionality of your Salesforce solution with custom applications
Solutions
Whatever your needs, we have the experience across all Salesforce Clouds and Products, as well as a range of accelerators of our own, to deliver the right solutions
Salesforce Clouds
Whatever Salesforce Clouds you have or need, we will deliver their full potential
Sales
Service
Nonprofit
Marketing
Revenue
Commerce
Health Cloud
Experience
Field Service
Net Zero Cloud
Salesforce Analytics
Gain new insights to make data-driven decisions that drive your business forward
Einstein 1 Platform
Harness all the value and potential predictive and generative AI offer your business.
Customer 360 Platform
Empower your employees and customers to engage with your business better.
MuleSoft
Connect all your vital systems, data and devices to provide seamless experiences
Slack
Integrate Salesforce and Slack to automate processes and connect people to data
AgentForce
Boost sales and support with AI Agentforce, driving efficiency and growth.
Bullhorn
Optimizing Bullhorn for staffing firm success
Accounting Seed
Optimize your existing Accounting Seed environment
Industries
With specific knowledge and experience of your sector, our experts can quickly and efficiently implement best practice solutions for your organization
Boost your impact with optimized fundraising, greater donor engagement and more
Financial Services
Maintain compliance, deliver new revenue models and connect data, departments and systems
Real Estate
Turbocharge property sales, leasing, maintenance and real estate management
Manufacturing
Manage complex sales and supply processes and bring new products to market
Recruitment
Deliver leading-edge hiring and placing solutions for clients and candidates
Healthcare & Life Sciences
Enhance patient experience, solve scheduling challenges and stay secure and compliant
Retail
Turn single visits into lifelong customers with multi-channel selling and superior service
Communications
Deliver continuous, high-quality service that exceeds your customers’ expectations
Higher Education
Achieve a truly connected campus and transform student, faculty and staff experiences
See all industries
Customers
We’re loved by our clients and Salesforce thanks to our dedication to award-winning innovation, exceeding expectations, and driving customer success
Success Stories
See why we consistently receive an average customer satisfaction rating of 4.8 out of 5
Eurostar
Rolls-Royce
Noise Solution
Saint-Gobain
DPD
Monsoon
Tabletochki
BVT
Welk Resorts
Fonteva LLC
Christians Against Poverty UK
Ukrainian Red Cross Society
Pacific Dental Services
Connex Partners
Beyond Better Foods
Portfolio
Find examples of our experience relevant to your industry, project and platform
Engagements
Explore our strategic Salesforce partnerships designed to solve complex challenges
Our Commitments
Learn about our commitments to our clients, the cornerstones of everything we do for you
About VRP
VRP is the largest independent Salesforce Partner in the ecosystem and has helped over 400 customers globally transform their businesses with innovative Salesforce solutions
Learn about our global presence, our achievements and history, and our mission
Our Team
Find out about our company culture and the passionate professionals who work here
Leadership
Meet our leaders and find out why they love the work they do at VRP
Partners
We carefully choose all our partners to enhance your platform with the right tools
FinDock
Jitterbit
Copado
Docomotion
Own
Vinton
Conga CLM
FormAssembly
Careers
Join us and take your career forward with the perfect new role at VRP Consulting
Work Life
Recruitment Process
Career Path
Vacancies
Updates & Insights
Get valuable, actionable insights from our experts and stay informed with all the latest news from VRP and the Salesforce ecosystem
Blog
Discover the latest industry trends and benefit from our experts’ insights
News
Get updates and important news about VRP and Salesforce
Videos
Watch our videos on Salesforce strategy and technology and our services
Knowledge base
Learn from our guides, reports, white papers and other useful materials
Events
See a calendar of future events we’re hosting, taking part in or sponsoring
Get in Touch
EN
VRP Consulting implements, configures, and optimizes Salesforce Sales Cloud for organizations that need structured lead management, automated sales processes, accurate pipeline forecasting, and AI-powered sales intelligence. Sales Cloud is VRP’s most frequently deployed Salesforce cloud, with implementations delivered across manufacturing (Saint-Gobain, BVT), transportation (Eurostar), financial services (PayOne), consulting (Connex Partners), logistics (DPD), and technology (HappyOrNot, Fonteva). VRP connects Sales Cloud with Marketing Cloud, Service Cloud, and third-party systems including ERP platforms, accounting software, and recruitment tools to create unified Customer 360 environments that eliminate data silos between sales, marketing, and operations.
Salesforce Sales Cloud is the world’s leading CRM platform for sales teams. It provides a unified environment for managing leads, contacts, accounts, opportunities, and deals — giving sales representatives the tools and data they need to close more deals while giving management real-time visibility into pipeline health, forecasting accuracy, and team performance.
Sales Cloud connects with other Salesforce clouds (Marketing Cloud for campaign-to-lead attribution, Service Cloud for post-sale customer support, Commerce Cloud for ecommerce transactions) to create a complete customer lifecycle view. It also integrates with third-party systems — ERP, accounting, email, telephony, and industry-specific platforms — to ensure sales teams have access to all relevant customer and transaction data from within a single interface.
Einstein AI for Sales Cloud adds predictive intelligence: lead scoring that identifies the most promising prospects, opportunity insights that predict deal outcomes, automated activity capture that eliminates manual data entry, and next-step recommendations that guide sales representatives through optimal selling behaviours.
You can see all interactions and have a 360-degree view of your lead & customer journeys with Sales Cloud, Marketing Cloud & Service Cloud, enabling you to reach out at the right time with relevant offers via the communication channels best suited to your prospects.
Sales Cloud connects with Marketing Cloud for campaign-to-lead attribution, Service Cloud for post-sale customer support, and Commerce Cloud for ecommerce transactions — creating a complete customer lifecycle view across your entire organization.
Sales Cloud integrates with third-party systems — ERP, accounting, email, telephony, and industry-specific platforms — to ensure sales teams have access to all relevant customer and transaction data from within a single interface. Management can leverage these tools to gain critical insights, build accurate forecasting models, and understand the state of the business in real time.
of sales reps who get alerts on their phones say it makes them more effective in their job
of sales leaders who get intelligent forecasting say it helps them do their job more effectively
of teams using AI have increased their sales staff since 2015
* State of Sales, Salesforce report 3rd edition
VRP configures Sales Cloud across six capability areas to match your organization's specific sales processes, team structure, and reporting requirements. Whether you need to modernize lead management, integrate with existing systems, or deploy Einstein AI, we have the implementation expertise to get you up and running.
VRP configures Sales Cloud to replicate the client’s lead generation and qualification process end-to-end. Configuration covers single and bulk data import from existing systems, sales path definition with lead prioritization and automatic routing rules, automated pipeline workflows from lead creation through qualification to conversion, inbox automation for one-to-many email outreach sequences, and comprehensive activity tracking that logs every interaction across email, phone, and meetings. The result is a structured, visible, and measurable lead management process that replaces ad-hoc spreadsheet tracking.
VRP modernizes sales pipeline management by configuring Sales Cloud’s forecasting and reporting infrastructure. Configuration includes pipeline reports segmented by category, time period, team, and trends; visual dashboards for management and executive reporting; instant messaging across devices for real-time stakeholder communication; Opportunity Kanban views with stage progression, alert triggers, and close tracking; and detailed analytics that enable data-driven coaching and resource allocation decisions.
VRP configures Sales Cloud integrations with the client’s broader technology ecosystem to ensure 360-degree customer visibility. Common integrations include: ISV solutions (Bullhorn for recruitment, Accounting Seed for financial management, SalesTrip for expense management), other Salesforce clouds (Service Cloud, Experience Cloud, Marketing Cloud, MCAE/Pardot, B2B Commerce Cloud), CPQ and document management (DocuSign for e-signature, Conga Composer for contract automation), ERP systems (SAP, Oracle, Microsoft Dynamics NAV), and email platforms (Gmail, Microsoft Exchange, Office 365).
VRP implements Sales Cloud best practices that improve sales team efficiency and effectiveness. Configuration covers goal setting with performance dashboards, guided selling with stage-specific coaching and Chatter collaboration, personalized Lightning Experience views with top prospect lists and activity prioritization, automated next-step alerts, differentiated sales paths for different product lines or sales teams, and automated approval processes for discounting, contracts, and escalations.
VRP configures Einstein AI to provide predictive intelligence within Sales Cloud. Einstein capabilities include: activity and news-related insights that surface relevant information about prospects and customers, predictions on likely sales outcomes for each opportunity in the pipeline, automated alerts triggered by lead activity or engagement changes, next-step recommendations based on pattern analysis across the organization’s sales data, and business intelligence through AI-enhanced reports and dashboards that identify trends invisible in manual analysis.
VRP configures the Salesforce Mobile App to give the client’s entire sales team access to CRM data, workflows, and collaboration tools from any device — in the office or in the field. Mobile configuration includes: full data access with notes, news feeds, Chatter, and calendar integration; mobile-optimized workflows for field sales activities; app integrations with third-party mobile tools; customized Lightning components for the mobile experience; and Salesforce A for mobile administrator access to manage the platform on the go.
VRP offers four engagement models for Sales Cloud projects, matched to the client’s current situation and requirements:
Explore our project matrix to learn how our customers were able to digitally transform their business, gain valuable customer insights, automate business processes, improve customer service delivery, personalize their marketing campaigns, implement market-disrupting solutions and drive revenue by harnessing VRP expertise and the power of Salesforce.
Sustained engineering team augmentation, QA automation, and product development support for Fonteva’s AppExchange product. VRP provided a dedicated development and testing team aligned with Fonteva’s product roadmap and release cycle.
Sales Cloud, Experience Cloud, AppExchange/PDO
USA
Hi-Tech
I was immediately impressed by the VRP team’s ability to get up to speed with our work and take on core responsibilities. Communicating with them has been easy from day one and their work ethic has been exceptional.
Senior Product Engineer
Re-configuration and enhancement of the client’s existing Salesforce instance to support new business processes, including data migration and resolution of fundamental architectural errors.
Sales Cloud
Everyone at VRP that we interacted with was very professional and highly skilled at their role. We feel we made the right decision to partner with VRP.
Vice President of Revenue Operation
Implementation of a unified Salesforce platform to support accelerated business growth for the Swedish manufacturing firm, replacing fragmented legacy systems.
Sweden
VRP is very flexible, highly skillful, supportive all the time and made the implementation a smooth & easy to reach goal. VRP Consulting is not just a consultant, they are a team player.
Sales & Business Development
Modernization of legacy data management and billing systems to increase operational efficiency for the global customer feedback technology company.
Finland
VRP Consulting demonstrated great competence within the Salesforce ecosystem. Their team was flexible and responded quickly so we were always informed and in control.
Director Of Business Services
Transformation of the resort’s marketing system to a personalized, multi-channel solution using Marketing Cloud, Sales Cloud, and Einstein AI capabilities.
Marketing Cloud, Sales Cloud, Einstein
Travel & Hospitality
We value VRP’s expertise in all things Marketing Cloud and their ability to adapt and pivot with all our diverse needs.
Digital Program Manager
Consulting, design, and delivery engagement to merge Thalys and Eurostar Salesforce environments, data, and processes following the corporate merger between the two high-speed rail operators. The DELTA project unified customer service across markets.
Service Cloud, Sales Cloud, Marketing Cloud, Loyalty Cloud, Boomi, Mulesoft
UK, France, Benelux, Germany
Transportation
“The successful launch of the DELTA project saw Eurostar reach a significant milestone in its digital transformation journey. Thanks to the support of VRP’s technical expertise, Eurostar is able to provide a unified customer experience for our contact centre customers.”
Chief Technology Officer (CTO)
Multi-cloud digital transformation programme spanning multiple brands and sister companies following divestment of the client’s distribution business. The engagement covered sales automation, customer service, marketing automation, and B2B e-commerce across a complex multi-entity structure.
Sales Cloud, Service Cloud, Marketing Cloud, B2B Commerce Cloud
UK
The high levels of Salesforce technical knowledge and agile mindset within the VRP team not only helped accelerate our digital transformation but also fostered a collaborative and innovative environment.
Delivery & Data Director
Outsourcing engagement providing a dedicated Salesforce Consultant, Business Analyst, and Developers to support DPD’s Salesforce platform across Benelux operations. VRP’s team streamlined operations, enhanced decision-making, and maximized Salesforce’s potential across parcel logistics workflows.
Sales Cloud, Service Cloud
Netherlands, Belgium
Shipping
“VRP Consulting has been a vital partner in our transformation, helping us streamline operations, enhance decision-making, and maximize Salesforce’s potential. Their dedicated experts consistently deliver innovative solutions that boost efficiency, reduce risk, and empower our team.”
Manager Business Applications
VRP Consulting implements Salesforce Sales Cloud with lead management, pipeline automation, forecasting, Einstein AI, mobile sales, and third-party integration — configured to match your organization’s specific sales processes, team structure, and reporting requirements. As a Summit Partner with Sales Cloud deployed more frequently than any other cloud in its 2,000+ project portfolio, VRP brings deep implementation pattern recognition to every engagement. Complete the form and a Sales Cloud specialist will respond within 24 hours.
What happens after you submit the form:
A Salesforce Sales Cloud expert will contact you within 24 hours.
We’ll schedule a discovery call to understand your sales goals, workflows, and operational challenges.
Our team will assess your current setup and recommend the best Salesforce Sales Cloud solution for your business.
You’ll receive a tailored implementation roadmap or proposal within 2–5 business days — NDA available upon request.
Evaluate your setup in 3 minutes and uncover opportunities to boost performance, user adoption, and ROI. Receive a free expert report with actionable improvement steps.
You’ve invested in Salesforce — but is your system working at full potential? Take our short survey (10 quick questions) to assess your organization’s current Salesforce performance. At the end, you’ll receive a free custom report with key recommendations and next steps to improve performance, adoption, and ROI.
Takes 3 minutes. No signup required. Bonus: Get tailored insights from our Salesforce experts.