Our extensive range of services will help you achieve your business transformation goals, whether you’re new to Salesforce or looking to evolve your existing platform
Maximize the benefits of your Salesforce platform with our expert consultants and architects
Let us cost-effectively manage and support your Salesforce solution so you don’t have to
Scale and automate data and processes between Salesforce and your backend systems
PDO / AppExchange App Development
Flexible product development expertise to design, build, launch and maintain your app
Assess your Salesforce solution’s performance, diagnose issues and find resolutions
Automate Salesforce release management activities with end-to-end visibility
Increase your technical capacity and skills cost-effectively, on demand
Get your nonprofit or small business running on Salesforce quickly and cost-effectively
Extend the functionality of your Salesforce solution with custom applications
Whatever your needs, we have the experience across all Salesforce Clouds and Products, as well as a range of accelerators of our own, to deliver the right solutions
Whatever Salesforce Clouds you have or need, we will deliver their full potential
Customer 360 Platform
Net Zero Cloud
Bring together all your data sources to discover valuable new data insights
Connect all your vital systems, data and devices to provide seamless experiences
Integrate Salesforce and Slack to automate processes and connect people to data
Our accelerators provide commonly needed functionality to quickly extend your platform
With specific knowledge and experience of your sector, our experts can quickly and efficiently implement best practice solutions for your organization
Manage complex sales and supply processes and bring new products to market
Deliver innovation, disrupt your market, and reach and satisfy new customers everywhere
Recruitment & Staffing
Deliver leading-edge hiring and placing solutions for clients and candidates
Boost your impact with optimized fundraising, greater donor engagement and more
Achieve a truly connected campus and transform student, faculty and staff experiences
Travel & Hospitality
Drive customer loyalty with more effective marketing, sales and customer service
Maintain compliance, deliver new revenue models and connect data, departments and systems
Energy & Utilities
Keep customers happy and overcome complex disruptions in an easy-switch marketplace
Media & Entertainment
Reach your audience, monetize ads and content, and innovate key business processes
Deliver continuous, high-quality service that exceeds your customers’ expectations
Healthcare & Life Sciences
Enhance patient experience, solve scheduling challenges and stay secure and compliant
Turn single visits into lifelong customers with multi-channel selling and superior service
We’re loved by our clients and Salesforce thanks to our dedication to award-winning innovation, exceeding expectations, and driving customer success
See why we consistently receive an average customer satisfaction rating of 4.8 out of 5
Ukrainian Red Cross Society
Hope For The Future
Beyond Better Foods
Pacific Dental Services
Georgia Red Cross Society
Find examples of our experience relevant to your industry, project and platform
Learn about our commitments to our clients, the cornerstones of everything we do for you
VRP is the largest independent Salesforce Partner in the ecosystem and has helped over 400 customers globally transform their businesses with innovative Salesforce solutions
Learn about our global presence, our achievements and history, and our mission
Find out about our company culture and the passionate professionals who work here
Meet our leaders and find out why they love the work they do at VRP
Discover what drives us and ensures we deliver work and results we can be proud of
We carefully choose all our partners to enhance your platform with the right tools
Join us and take your career forward with the perfect new role at VRP Consulting
Get valuable, actionable insights from our experts and stay informed with all the latest news from VRP and the Salesforce ecosystem
Discover the latest industry trends and benefit from our experts’ insights
Watch our videos on Salesforce strategy and technology and our services
Find out about the most important Salesforce, VRP and customer events
Get updates and important news about VRP and Salesforce
Learn from our guides, reports, white papers and other useful materials
Get in Touch
Travelers have more opinions and higher expectations than ever before. Companies need to deliver superior service through innovative means to land customers and keep them coming back. From the overnight stay to the extended holiday, your platform can ensure a long-lasting, memorable experience.
Wide-ranging client profiles require personalized customer journeys to engage and sell packages. Your campaigns need to adapt and update in response to travel partner availability, itinerary changes, and delays to avoid turbulence for the traveler and promote loyalty.
Customers expect easy access to manage their trips and bookings, viewing package details with easy payment options. Portals should provide ratings and offer the ability to leave feedback from previous experiences. This can have a positive or negative impact on your business.
Your customers expect instant, effective responses no matter if they contact you at a service desk, on a phone or via social media. Your field reps need mobile and offline case management tools to respond effectively.
With a large variety of package options, itineraries, and payment schedules that are customer-specific, customers must be informed in a user-friendly way to avoid service calls. Travel & Hospitality companies need communication portals to connect everyone in the holiday booking process.
Ever-tighter regulations on how and when passengers are part-refunded for delays means coupling ticketing and CRM systems becomes essential.
Deliver personalized communications at scale. Use the power of Marketing Cloud® or Pardot® to provide complex customer journeys that speak to each travelers heart. Rapidly respond and inform customers of itinerary changes, event info, travel delays, and delay repay.
Delight your customers with a portal that gives them control of their trip(s). Provide details as well as an overview of their bookings and self-purchase options for additional services, repeat bookings, and loyalty programs.
Empower your staff to give highly personalized advice in a timely manner across multiple communication channels, by truly understanding your customers using Einstein® analytics. Track and share interactions to effectively manage the sales and support process.
Automatically create personalized documents for individual client requests. Instantly provide a one-of-the-kind quote, invoice, and travel requirement documents based on a client's needs and available options. Bring all your communication channels together in a single, easy-to-configure interface, integrated with your website.
We can advise on the right integration middleware to connect Salesforce with ticketing or property management systems, aggregated booking services, and accounting packages, to empower seamless interactions for your customers at all stages of their journeys with you.
If you are taking your first steps with Salesforce, or evolving your existing platform, our experts can match your needs with either full-service consulting and delivery projects, staff augmentation or support. Click to find out more.
We’ve helped many Travel & Hospitality businesses drive customer engagement and loyalty, therefore increasing their revenue streams. From personalized marketing through various channels, connecting to sales and service, to building global communities. Learn more about our most recent projects.
Transform Welk Resorts marketing system to a new personalized, multi-channel solution
Marketing Cloud, Sales Cloud, Tableau CRM, Einstein
Tourism and Hospitality, Consulting
We value VRP’s expertise in all things Marketing Cloud and their ability to adapt and pivot with all our diverse needs.
Digital Program Manager
Tourism and Hospitality
VRP has a breadth of experience across all Salesforce clouds and industries, making them a great partner for any organisation. Whether you need a stock implementation, tailored solution or support, VRP can help.
Kickstart your next Salesforce project with an award-winning Salesforce partner. Complete the form and one of our consultants will get back to you. No matter your size, industry or requirements, we have the expertise and experience to help you achieve your goals.