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Scale and automate data and processes between Salesforce and your backend systems
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Assess your Salesforce solution’s performance, diagnose issues and find resolutions
Automate Salesforce release management activities with end-to-end visibility
Increase your technical capacity and skills cost-effectively, on demand
Get your nonprofit or small business running on Salesforce quickly and cost-effectively
Extend the functionality of your Salesforce solution with custom applications
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Bring together all your data sources to discover valuable new data insights
Connect all your vital systems, data and devices to provide seamless experiences
Integrate Salesforce and Slack to automate processes and connect people to data
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With specific knowledge and experience of your sector, our experts can quickly and efficiently implement best practice solutions for your organization
Manage complex sales and supply processes and bring new products to market
Deliver innovation, disrupt your market, and reach and satisfy new customers everywhere
Recruitment & Staffing
Deliver leading-edge hiring and placing solutions for clients and candidates
Boost your impact with optimized fundraising, greater donor engagement and more
Achieve a truly connected campus and transform student, faculty and staff experiences
Travel & Hospitality
Drive customer loyalty with more effective marketing, sales and customer service
Maintain compliance, deliver new revenue models and connect data, departments and systems
Energy & Utilities
Keep customers happy and overcome complex disruptions in an easy-switch marketplace
Media & Entertainment
Reach your audience, monetize ads and content, and innovate key business processes
Deliver continuous, high-quality service that exceeds your customers’ expectations
Healthcare & Life Sciences
Enhance patient experience, solve scheduling challenges and stay secure and compliant
Turn single visits into lifelong customers with multi-channel selling and superior service
We’re loved by our clients and Salesforce thanks to our dedication to award-winning innovation, exceeding expectations, and driving customer success
See why we consistently receive an average customer satisfaction rating of 4.8 out of 5
Ukrainian Red Cross Society
Hope For The Future
Beyond Better Foods
Pacific Dental Services
Georgia Red Cross Society
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New digital platforms are changing the way consumers access information and entertainment. The rise in streaming services brings opportunities, as well as disruptions to traditional and new media. From small local media brands to global media conglomerates, your Salesforce® platform can help you understand and reach audiences, monetize ads and content, as well as innovate key business processes.
Navigating between a legacy CMS, Ad Sales & Insertion platform and other disparate systems is time-consuming and expensive. Publishers seeking to nimbly navigate the media market through partnerships, mergers and divestitures can miss the opportunity presented through an inability to manage change.
Winning the war on customers' attention requires reaching audiences, monetizing ads and content, as well as innovating key business processes. Our experts can design and implement a unified industry-specific solution to stand out in the noisy media environment and navigate ongoing disruptions.
Fragmentation between audiences, ad inventory, and data can cause data discrepancies slows the sales process and leads to order leakage. Future sales opportunities are lost without timely and accurate reports.
Delivering new monetization strategies including freemium, paywalls, e-learning, events, and merchandise is not always possible and can take time. This required managing a collection of one-time and reoccurring payments, through multiple currencies in the same platform while still providing accurate revenue forecasts.
Collaborating across departments and between multiple partners is crucial for business functionality. Whether that is delivering a consistent schedule of content to delight your audience no matter what context, device, or platform they are using or ensuring a reliable revenue.
Customers and regulators demand the highest level of data security and privacy. Maintaining customer trust is crucial for loyalty and long-term customer relationships. This ranges from tracking GDPR preferences to capturing financial data securely.
Empower your staff to give highly personalized advice in a timely manner across communication channels, by truly understanding your customers through integration with Einstein® analytics. Track and share interactions to effectively manage the support and sales processes.
Break through the noise with personalized content and targeted marketing campaigns that leverage the audience data in your Salesforce platform. Use the power of Marketing Cloud® to provide complex, multi-channel nurturing journeys that speak to each customer’s heart. Connect Einstein AI to optimize campaigns automatically.
Reduce order leakage by providing a holistic, sales process so advertisers can talk to one person to reach their target audience across multiple diverse media brands. Implement a scalable integration strategy, utilizing middleware such as Mulesoft or Jitterbit, to enable customer master data and live spot inventory for efficient and viable quotes.
No matter the monetization strategy you have or move to, your Salesforce solution can be configured to support it. We can configure media-specific solutions, through Salesforce Billing and Vlocity solutions, which enable both one-time payments as well as subscriptions with reoccurring payments with multiple currencies, pricing catalogs and customer discounts.
Facilitate collaboration with content producers, partners and advertisers through a custom portal powered by Experience Cloud. Whether you wish to manage the content pipeline, enable advertiser sales, or unify communication, we can configure a solution.
Salesforce follows best practices for a data processor and provides you with useful tools to stay GDPR compliant, by capturing personal preferences. Through user profile settings access to personal financial data can be restricted and maintained even when connected to one of our trusted accounting solution partners.
If you are taking your first steps with Salesforce, or evolving your existing platform, our experts can match your needs with either full-service consulting and delivery projects, staff augmentation or support. Click to find out more.
We’ve helped Media companies around the world optimize their customer service, drive loyalty and engagement by connecting sales, service and marketing solutions. Learn more about our most recent projects.
Kickstart your next Salesforce project with an award-winning Salesforce partner. Complete the form and one of our consultants will get back to you. No matter your size, industry or requirements, we have the expertise and experience to help you achieve your goals.