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Salesforce B2C Commerce Cloud Implementation Services

Consistent, tailored customer experiences on all channels and devices.

What is B2C Commerce Cloud?

B2C Commerce Cloud® enables you to reach customers everywhere, using any device, with coordinated, consistent and personalized shopping experiences. Multiple eCommerce sites, brands, currencies or languages — all managed in one place and integrated with your marketing and sales solutions.

Our B2C Commerce Cloud practice gives you access to local consultants and global delivery expertise so you can achieve your full potential.

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What can you do with Salesforce B2C Commerce Cloud?

AI-powered personalization

Automate processes, show more relevant results and facilitate unique journeys to close more sales and build customer loyalty. Personalize product recommendations, offer smart search suggestions and more.

Unified, intelligent eCommerce

Engage and sell to consumers via a powerful, unified eCommerce platform connected with sales and marketing. Campaigns are easy to build and launch without specialist technical assistance.

Core A/B testing integration

Compare and test different user flows — e.g., a four-page checkout versus one-page — and serve them to site visitors 50/50 to see which results in better sales performance.

Selling at scale

Enable high volumes of eCommerce sales and site traffic — more than 10,000 transactions a second — with a platform ready to handle your business growth and spikes in demand.

Mobile-first capabilities

Give mobile device users everything they expect thanks to responsive design, one-touch payment and data-driven mobile user experience (UX).

Multi-store/brand functionality

Keep all of your different brands and stores on one platform. They can all share the same database, such as a product catalog.

We can help you...

Gain the expertise and resources you need without making costly in-house hires.

Eliminate quality issues affecting business performance and brand image.

Implement complex multi-market/region solutions and speed up time to market.

B2C Commerce Cloud services we provide

Commerce Cloud Consulting services

Analyzing, designing and implementing solutions, enhancing performance and capabilities, and driving your business transformation.

Commerce Cloud Implementation

Implementing your new B2C Commerce Cloud to manage multiple websites and localizations in a single, powerful platform.

Commerce Cloud integration

Connecting your business-critical applications and data with your B2C Commerce Cloud for seamlessly integrated and efficient processes.

Order management

Providing you with a central hub to handle every aspect of the order lifecycle, including capture, fulfillment, shipping, payment and service.

Custom development

Certified developers and architects carry out Salesforce B2C Commerce Cloud development to create tailored solutions for more complex and unique needs.

Einstein configuration

Adding AI-powered search, product recommendations, and shopper insights to your eCommerce site, all perfectly configured around your business objectives.

Health Check

Understanding the state of your B2C Commerce Cloud and identifying opportunities to increase performance and solve any process-related issues you’re facing.

Managed services

Supplementing and supporting your in-house team with additional resources, advice and expertise to manage your B2C Commerce Cloud.

What are your options?

Whether you’re taking your first steps with Salesforce or evolving your existing platform, our experts can match your needs with full-service consulting and delivery projects, staff augmentation or support. Click to find out more.

Why B2C Commerce Cloud matters to your business

Source: Salesforce State of Commerce, 1st edition, 2021

Our process

Why choose VRP Consulting for your Salesforce B2C Commerce Cloud needs?

2,000+ successful projects

Over 400 clients have received more than 2,000 successful Salesforce projects from VRP over 25+ years of operation. Clients rate VRP an average of 4.8 out of 5 for delivery satisfaction — one of the highest sustained ratings in the Salesforce partner ecosystem.

1,100+ expert certifications

VRP’s talent pool includes certified Salesforce Administrators, Sales and Service Consultants, Marketing Cloud specialists, Architects, and Platform Developers. The certification-to-headcount ratio exceeds 1.5x, reflecting broad cross-functional training across the team.

25+ years in operation

Founded in 1998, Salesforce-focused since 2009. VRP holds Salesforce Gold Consulting Partner status and PDO Expert Navigator designation. The firm’s team invests continuously in new certifications and emerging platform capabilities.

10 offices in 8 countries

Local client-facing consulting teams in the United Kingdom, Germany, the Netherlands, and the United States. Delivery hubs at scale in Poland, Colombia, and the Philippines provide the right balance of proximity, quality, and cost-effectiveness.

24/7 support

VRP’s distributed delivery model enables continuous support coverage regardless of client location. This capability is particularly critical for managed services clients operating across multiple time zones.

Innovative

Deep industry and cloud expertise paired with best-in-class ISV app partnerships. Four Salesforce Partner Innovation Awards and the Digital Revolution Award 2024 validate VRP’s commitment to pushing the boundaries of what the platform can deliver.

Agile to deliver effectively

Proven across engagement types from two-week QuickStarts to multi-year enterprise digital transformation programmes. VRP’s teams mobilize within days and adapt to changing requirements without compromising delivery timelines.

Flexible client services

Full-service offering spanning consulting, outsourcing, custom development, managed services, and AppExchange product development. Clients engage VRP at whatever level matches their current need and scale up or down as requirements evolve.

Cost effective

A blended delivery model combining local certified consultants with delivery hub expertise in Poland, Colombia, and the Philippines. This structure provides enterprise-grade quality at mid-market pricing without the overhead of Big 4 consulting rates.

Navigator Expert - Product Developer Outsources
Navigator Expert - Customer 360 Platform
Salesforce Consulting Partner
Salesforce Partner Innovation Awards 2020 Winner
Salesforce Partner Innovation Awards 2022 Winner
Salesforce Partner Innovation Awards 2023 Winner
Digital Revolution Awards 2024 UK Winner
Top CRM Consulting Companies in Poland
Top Salesforce Partner in CRM Consulting
Tableau Partner
Excellent based on 10 review by GoodFirms
Clutch 5 Stars
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Testimonial
4.9/5

“The VRP team has shown a high level of professionalism, always supporting us in case of need. The delivery was always quick and within the timeline. VRP is a very reliable supplier, a valuable partner and often come up with solutions and advice proactively. Great communication, friendly and reliable team!“

CLOUD

Sales Cloud, Service Cloud, Marketing Cloud, B2C Commerce, Customer 360 Platform, Multi-Cloud Integration, Commerce

LOCATION

United Kingdom

DATE

Jan 2021

FAQ

Using Salesforce Commerce Cloud (SFCC), both B2C and B2B businesses can provide eCommerce websites to their customers. Salesforce B2C Commerce Cloud partners such as VRP Consulting help them do this via a skilled developer team and more.

In B2C (business-to-consumer) commerce, a business sells a product or service to a consumer — unlike B2B (business-to-business) commerce wherein sales occur between one company and another.

B2B Commerce Cloud is more suited to large orders from broad catalogs while B2C Commerce Cloud is tailored for larger client bases making smaller orders. Within both the B2C and B2B variations of Salesforce Commerce Cloud there are separate editions with different feature set. We can help you make sure your choice matches the requirements of your business, so get in touch.

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Launch Seamless Shopping Experiences with Salesforce B2C Commerce Cloud

Deliver personalized, scalable, and high-performing eCommerce solutions with VRP Consulting — an award-winning Salesforce partner specializing in B2C Commerce Cloud implementations. Whether you’re building a new storefront or optimizing an existing one, we tailor every solution to your brand, audience, and growth goals.

What happens after you submit the form:

1

A Salesforce B2C Commerce expert will contact you within 24 hours.

2

We’ll schedule a discovery call to understand your business model, customer journey, and technical needs.

3

Our team will assess your current setup and recommend the best-fit implementation strategy.

4

You’ll receive a personalized roadmap or proposal within 2–5 business days — NDA available upon request.

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Unlock Your Salesforce Potential

Evaluate your setup in 3 minutes and uncover opportunities to boost performance, user adoption, and ROI. Receive a free expert report with actionable improvement steps.

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Take our short survey (10 quick questions) to assess your organization’s current Salesforce performance. At the end, you’ll receive a free custom report with key recommendations and next steps to improve performance, adoption, and ROI.

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