Disparate data
Difficult to measure/track/analyze student loans with grants and sponsorships for course payments. Lack of a full view of partner relationships. Delay in linking course registrations to student records (particularly overseas students).
Disconnected systems
Issues with coordinating multiple learning management systems (LMS). Lack of automation, collaboration and insight increases operational costs. Inability to link student learning to multiple LMS. Student support and assessment process is overcomplicated.
Student/faculty support
Absence of cohesive communication platform (particularly in onboarding). No data analytics tools to drive segmentation and personalize content. Inability to link alumni engagement with student experience offering employment opportunities.
Facilities workloads
Tracking maintenance schedules is laborious, as well as logging accessibility downtime with course and lecture theater availability schedules and monitoring external personnel entering the campus and sites.