Salesforce Managed Services That Keep Your Business Moving

Built a scalable loyalty engine integrated with POS systems, online store, physical loyalty cards, and marketing automation — handling complex returns logic across all sales channels.

• 1M+ transactions processed daily
• Loyalty points updated in near real-time
• POS, loyalty cards & Ometria integrated in one system

Ongoing managed services for Marketing Cloud and NPSP — covering data deduplication, dashboard rebuilds, fiscal year migration, campaign list preparation, and platform automation.

• Reduced issue resolution time across the platform
• Zero downtime during key campaign periods
• Key Marketing Cloud processes fully automated

Configuration and development support for booking logic, QR code systems, Contact Form flows, and Salesforce release preparation. Ongoing system evolution partner from 2026.

• Restored full report functionality after object deletion
• Fixed QR code rendering for users in China
• Configured security sharing rules and record visibility

High-volume operational support focused on membership form stability, payment integration reliability (Stripe, ACH, Zapier), and ongoing Account/Contact data hygiene.

• Resolved Stripe/ACH webhook and customer-record issues
• Improved deduplication with custom matching rules
• Daily monitoring of events, forms, and Zapier error logs

Round-the-clock managed services for an aviation platform — SLA-bound case triage, user management via scripts, portal issue investigation, MuleSoft integration monitoring, and Marketing Cloud campaign support.

• Consistent SLA adherence across all case priorities
• Multi-discipline team: Admin, Dev, QA, MuleSoft, MC
• Email2Case triage system operating at scale

Platform health checks, flow enhancements, and data cleanup for a Bullhorn/Salesforce recruitment platform — reducing manual effort and improving data transfer quality across the organisation.

• Decreased time-consuming manual data entry
• Fewer duplications across data transfers
• Faster platform performance for end users

Ongoing enhancement support for a Bullhorn/Connexys platform — improving recruitment accuracy through knockout question improvements and full system logic transfer to Flows for compatibility with new requirements.

• Improved recruitment accuracy via knockout question refinements
• Full flow migration ensuring long-term platform compatibility
• Ongoing system enhancement support

Development support and release management for a Bullhorn/Connexys platform — covering frontend form fixes, certification updates, dashboard improvements, and system logic enhancements.

• Frontend forms fixed and stabilised
• Dashboards and reports updated
• Certification and webbuilder support delivered

Ongoing managed services for a live Bullhorn/Salesforce org — release support, form enhancements, LinkedIn integration configuration, mass data updates, and logic improvements to reduce duplications.

• LinkedIn integration configured and supported
• Mass data update improved data cleanliness
• Org logic enhanced to prevent duplicate records

Dedicated managed services for Kingspan’s integration platform — ongoing administration and support for Jitterbit/Boomi integrations to maintain stable and performant data flows across the organisation.

• Stable integration operations with proactive monitoring
• Fast issue resolution minimising business disruption

Support and monitoring services for a Bullhorn/Salesforce recruitment platform — health checks, release updates, dashboard work, and minor enhancements including ongoing security update preparation.

• Health checks and release preparation completed
• Dashboards and reports maintained
• Security update preparation underway

Short-term managed services engagement to support Vinci’s team after platform go-live — front and back-end configuration, integration support, health checks, and release readiness.

• Frontend form support delivered for operational users
• Integration configured and released
• Smooth post-launch stabilisation achieved