PatientX

Engaging with patients in a whole new way.

What is PatientX?

PatientX is a free Lightning Bolt^® template that will equip small/ local medical / healthcare services providers with a digital experience platform that engages patients from pre-care to post-care, through features like patient self-service, appointment scheduling and 1:1 journeys which drive both the patient experience, and business growth.

What can you do with PatientX?

PatientX makes it easy for patients to engage/communicate and collaborate with medical service providers taking the admin burden away from healthcare providers so they can focus on what they do best - helping patients to feel better.

PatientX enables patients to automate community registration, capturing all patients and scheduling information at one time. It includes pre-configured appointment confirmation email templates and time-based appointment reminder workflows, with an intuitive UI for providers to set their own availability. Additionally, it allows specialists at service providers to manage their own appointments and set their availability.

Download from the AppExchange

Benefits of PatientX

For your patients

Patients have the ability to manage their personal care in confidence with medical professionals, remotely.

Personalized & transparent services
Lower wait times
Self-service
Direct & private communication with doctors

For you, the healthcare provider

Healthcare professionals have new ways of engaging with patients to deliver exceptional pre- and post-care.

Automated scheduling
Streamlined workflows
Increased patient engagement
Highly scalable
Salesforce solution
Easy to customize

PatientX Features

In addition to Healthcare use cases, this template has broad appeal across other industries like Financial Services and Education by improving patient/client/student access with a real-time, self-service channel. It allows companies to quickly create and deploy industry-specific experiences to collaborate and connect with their customers.

1. Make appointments

Patients can choose their preferred date and time, medical services, and see the details on their profile page.

2. Chat

Patients can communicate with the doctor online, specifying the details of the visit, asking questions, and getting answers and clarifications from the doctor.

3. Staff service

Staff service provides a list of doctors working in the clinic to the patient. Search by medical service or by doctor’s name.

4. Video Conferencing

Patients and doctors can schedule and attend video consultations. Now, patients can be seen even if they can't get to the health center.

What are your options?

Download today or learn more by requesting a demo. If you are taking your first steps with Salesforce, or evolving your existing platform, PatientX will transform the way you engage with your patients.