PLATFORM
Marketing Cloud, Sales Cloud, Einstein
BUSINESS USE
Transform Welk Resorts marketing system to a new personalised, multi-channel solution
LOCATION
USA
INDUSTRY
Travel, Tourism and Hospitality
Retail
This sector is all about exceeding customer expectations. With the power of ratings, repeat purchases and customer journeys it is essential businesses focus on remarkable service. From the smallest shop to the largest global brand, your Salesforce® platform can improve your customer sales cycle and manage larger orders.
Retail challenges
Exceptional customer service
Customers expect amazing service which needs to be exceeded. No matter where a purchase was made or the complaint lodged, businesses need to respond effectively, and fast instead of bouncing them between support teams leading to reduced customer satisfaction, loyalty and spend.
Order fulfilment & inventory management
Managing the balance of stock levels, coupled with supplier and warehouse management to avoid running out of stock and overpaying for storage can give even the best manager a headache.
Personal marketing at scale
Providing consistent and personal marketing campaigns across multiple channels that take the customer on a buying journey can be tricky if using many systems. Promoting products based on buyer behaviour and preferences instead of limited segmented profiles and data points will increase revenue and customer life-time value.
Multi-channel selling
Providing seamless availability between in-store, app, social, telephone and web to offer cross-selling opportunities and revenue growth. Combining data from different sources to provide more personalised product recommendations through every channel.
Industry Solutions
Omnichannel communications
Bring all your communication channels together in a single, easy-to-configure interface, integrated with your website. Salesforce Community Cloud® and ServiceX use your look and feel to harmonize conversations and drive engagement.
Smart supply chains
Avoid wasting space and running out of stock by unleashing the power of AI to transform your supply chain and order delivery. Achieve more accurate sales predictions to enable you to plan product, price, placement and promotion across all your stores and partners.
Marketing automation
Create more specific and personal marketing campaigns based on data and in less time. Custom journeys segment your users based on their interactions and deliver personalised messages, driving loyalty and increase the customer life-time value.
Compensation & loyalty
Keep customers coming back for more with loyalty and compensation platforms that provide fast, effective responses. Your Salesforce system can have its own loyalty scheme powered by Heroku™ or integrate with your existing, third-party solution.
-
“We value VRP’s expertise in all things Marketing Cloud and their ability to adapt and pivot with all our diverse needs.”
John Pham, Digital Program ManagerWelk ResortsFind Out More
-
"VRP is very flexible, highly skilful, supportive all the time and made the implementation a smooth & easy to reach goal. VRP Consulting is not just a consultant, they are a team player."
Vinod Kumar Ravichandran, Sales & Business DevelopmentBVT SWEDENPLATFORM
Sales Cloud
BUSINESS USE
Moving to a unified platform to deal with accelerated business growth
LOCATION
Sweden
INDUSTRY
Manufacturing
Find Out More
-
"VRP Consulting helped us develop our AppExchange App and expertly navigated the security review process. I'd highly recommend them for any PDO project."
Christopher Kellner, VP Sales & PartnershipsDigitalGeniusPLATFORM
Service Cloud, Einstein Analytics, PDO
BUSINESS USE
Getting on the Salesforce AppExchange
LOCATION
London, UK
INDUSTRY
Hi-Tech
Find Out More
-
“VRP Consulting is our trusted partner. We value VRP's expertise and experience in both Salesforce and Bullhorn. We are happy to recommend them as an AppExchange development, implementation and support partner.”
Bart van Muijen, Senior Director Software Development and General ManagerBullhornBUSINESS USE
Partnership
LOCATION
Netherlands
INDUSTRY
Recruiting
Find Out More
-
"We're delighted to be partnered with VRP Consulting to help transform companies by integrating their systems. Their extensive Salesforce experience and expertise means they can be trusted to deliver the results you need"
Joost de Bot, VP and General Manager EMEAJitterbitBUSINESS USE
Partnership
LOCATION
Netherlands
INDUSTRY
All - API Integration
Find Out More
-
"VRP Consulting as a Certified Salesforce Product Development Organization excels as an Accounting Seed partner in the US and EMEA."
Daryl Hancock, COOAccounting SeedBUSINESS USE
Partnership
LOCATION
US
INDUSTRY
Financial Solutions
Find Out More
-
“Thanks to VRP Consulting's expert team, we now have our Bullhorn platform up and running that has transformed our recruiting. Our new system has answered our recruiting needs: Work is faster and easier. VRP's understood exactly how we work, set it up perfectly and with no disruption to our day-to-day business.“
Alex Gerritsen, Managing DirectorPERM4
BUSINESS USE
Partnership
LOCATION
Germany
INDUSTRY
Recruiting
Find Out More
VRP Consulting
We are a global full-service Salesforce® consulting, development and outsourcing partner delivering across
the entire Salesforce platform.
-
1000+
successful projects
Our over 350 clients have received more than 1000 successful projects, rating them on 4.8 out of 5. -
500+
salesforce experts
You can access our talent pool of Salesforce Certified Administrators, Service & Sales Consultants and Force.com Developers to meet your business needs. -
21+
years in operation
We are experienced Salesforce Gold Consulting Partners and Specialist Navigators. Our Staff constantly building on their knowledge with training and innovative projects. -
13
offices in 8 countries
Local client-facing teams in EU, UK, Canada & USA coupled with our 4 development centres across Belarus and Poland provide the right blend of quality and cost.
Get in touch
Your voice matters. Feel free to leave your question or comment here with your details and we will get back to you.
Contact us to kickstart your next Salesforce project or join a fast-growing, innovative company who put their customers and employees at the heart of everything they do.