Salesforce Customer 360 Platform Consulting Services

Quickly build apps to meet your employee and customer needs.

Salesforce Navigator expert

What is the Customer 360 platform?

Salesforce’s Customer 360 platform (formerly the Salesforce Platform) enables you to quickly build business specific apps using no code / low code or programmatic development. The Customer 360 platform empowers your employees and customers by giving them resources they need to engage with your business better.

What can you do with the Customer 360 platform?

You can easily build your own custom apps on Customer 360 platform using built in technology to meet business specific needs. This no code / low code capability allows you to rapidly create custom fields within objects to provide business users with data insights, enabling them to work more efficiently.

Developers can address more complex requirements, using Lightning components, Apex Code or Visualforce to provide functionality such as API integration to 3rd Party solutions or Apps from the AppExchange.

Customer 360 platform provides the opportunity for further custom configuration and development to provide business specific capabilities, such as becoming Mobile ready, deploying Einstein AI, Vision & Voice, creating specific features through Builder, setting up automatic workflows and managing privacy, identity and security.

Salesforce platform

Get the best custom development out of Customer 360 platform with VRP Consulting

Whether you are looking to extend your Customer 360 platform with custom apps using no code / low code or programmatic development, we have the experience to help get you up and running in no time. It’s why we’ve been recognized as Customer 360 Platform Experts.

What are your options?

If you are taking your first steps with Salesforce, or evolving your existing platform, our experts can match your needs with either full-service consulting and delivery projects, staff augmentation or support. Click to find out more.

business meeting

Our Cloud Experience Matrix

Explore our project matrix to learn how our customers were able to digitally transform their business, gain valuable customer insights, automate business processes, improve customer service delivery, personalize their marketing campaigns, implement market-disrupting solutions and drive revenue by harnessing VRP expertise and the power of Salesforce.

Featured Case Studies

  • PROJECT

    Innovative solution to capture qualitative video feedback, transcribe, run sentiment analysis and determine AI next best actions to automate assessment processes.

    LOCATION

    INDUSTRY

    Noise Solution Background

    Working with VRP has been great for us. The VRP team has always taken on board our crazy ideas and helped to turn them into solutions which are workable, scalable and impactful.

    Simon Glenister
    Simon Glenister

    CEO

Left line Right line

Unify Customer Data with Salesforce Customer 360 Platform

Connect every touchpoint, gain a single source of truth, and deliver personalized experiences with VRP Consulting — an award-winning Salesforce partner. Our Customer 360 Consulting and Implementation Services help you leverage Salesforce to integrate data across Sales, Service, Marketing, and Commerce, enabling smarter decisions and stronger customer relationships.

What happens after you submit the form:

1

A Salesforce Customer 360 expert will contact you within 24 hours.

2

We’ll schedule a discovery call to understand your business goals, data integration needs, and customer engagement strategy.

3

Our team will assess your current setup and recommend the best approach to unify your data with Salesforce Customer 360.

4

You’ll receive a tailored implementation roadmap or proposal within 2–5 business days — NDA available upon request.

white pattern background

Unlock Your Salesforce Potential

Evaluate your setup in 3 minutes and uncover opportunities to boost performance, user adoption, and ROI. Receive a free expert report with actionable improvement steps.

Maximize Your Salesforce ROI

You’ve invested in Salesforce — but is your system working at full potential?
Take our short survey (10 quick questions) to assess your organization’s current Salesforce performance. At the end, you’ll receive a free custom report with key recommendations and next steps to improve performance, adoption, and ROI.

Start The Survey

Takes 3 minutes. No signup required.
Bonus: Get tailored insights from our Salesforce experts.