Salesforce Administrator
Senior
Krakow
full-time
Share the vacancy:
The Salesforce Administrator serves as the primary system administrator, handling all administrative functions as well as working closely with other departments to identify, develop and deploy new business processes while incorporating Salesforce best practices. The Administrator architects, configures, documents, trains, and implements cross-functional solutions that improve the reliability and usability of Salesforce.
What you'll do
- Assist Customers with their technical and operational queries, as well as any problems reported in the use of Salesforce and related applications
- Serve as a system administrator
- Create and manage users; manage security and data access
- Implement solutions according to customer needs
- Ensuring that all incidents are accurately logged within the incident logging system and responded to / resolved within operational Service Level Agreement
- Assisting in the testing of bug fixes and post-deployment of new functionality
- Contributing to the Knowledge Base by creating Knowledge Base articles to enable self-service support for Customers
Who you are
- Fluency in English
- 2,5+ years of Salesforce Administrator experience
- Ability to work on technical issues over the phone and via Zoom with VRP's largest clients
- Excellent organization, interpersonal and communication skills
- Ability to work independently and prioritize tasks
- Ability to work collaboratively with team members and a project manager on a complex projects
- Strong attention to detail and astute diagnostic skills
Nice to have:
- Other languages (Spanish, French German) would be a plus
- Salesforce Administrator certificate would be a plus
What you'll get
- A challenging position with a renowned and fast-growing player in the Salesforce ecosystem.
- Knowledge sharing, varied projects and room to further develop yourself
- A hands-on and a truly people centric company culture, nice colleagues and several times a year staff events with and without partners!
- Competitive salary (B2B or regular employment)
- Private medical healthcare
- Benefit system (multisport card, tickets to cinema or theatre, etc.)
- Work/life balance and can offer you flexible working hours
- Comfortable, well communicated office in Zablocie
- Chill out zone
- Best team with a lot of passion and great team spirit