Senior Salesforce Marketing Cloud Solution Architect Chicago, Illinois, United States
Full-time
Senior Salesforce Marketing Cloud Solution Architect
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VRP Consulting is an global, full-service Salesforce® consulting, development, and expert outsourcing partner delivering across the entire Salesforce platform. We’re passionate about using our expertise for the benefit of all kinds of clients worldwide, whether they’re a nonprofit organization or an industry-leading business.
VRP is a 2022 and 2020 Salesforce Innovation Award Winner, and 1 of only 9 Salesforce Product Development Outsourcers (PDOs) worldwide. We love to take on exciting and interesting projects and we care about professional development. With more than 12 years in the market, 16 offices in 12 countries and over 2,000 successful projects, when you join VRP, you’re in the perfect place to do great work, learn and develop your skills, and take your career forward.
What you'll do
- Collaborate with clients to analyze their work practices and understand the nature of their businesses to properly define needs and customize marketing solutions using Salesforce Marketing Cloud
- Develop functional specifications and business architecture
- Recommend best practices for key Journey Builder/Engagement Studio campaigns
- Develop marketing automation-specific project plan/work breakdown structure components
- Serve as a primary point of contact to the client’s
- Product Owner for marketing automation and/or client marketing team
- Iterate on solutions through a Build/Test/Review cycle with the customer Product Owner
- Offer high-level guidance on marketing best practices
- Negotiate solutions to complex scenarios with multiple parties and agendas
- Provide guidance to optimizing marketing operations
- Coordinate and deliver User Acceptance Testing
- Create client-based training materials and deliver end-user training
- Overall responsibility for project success and customer success
- Optimize plans and resources to deliver maximum value to clients
- Develop and nurture trusted adviser relationships with clients
- Influence and coach customers throughout their Salesforce journey
- Estimating the projects and preparing solution designs for implementation
Who you are
- 6+ years experience in developing technology solutions
- 4+ years of experience with Marketing Cloud and Salesforce platforms
- Strong technical background and experience with Salesforce Marketing Cloud, with a general understanding of Salesforce CRM as well as related solutions
- Experience with coordinating teams of people (configurators/developers)
- Exposure to integrations, developing and executing data migrations
- Experience consulting with clients with an emphasis on demand generation, personalization, MarTech, and Adtech solutions
- Strong facilitation and interpersonal skills
- Fluent Business English proficiency (C1)
Nice to have:
- Salesforce certifications
What you'll get
- 15% Bonus (based on individual & corporate performance)
- Choice of GHI cover (VRP will pay up to $1,000 total contribution a month of GHI cover costs, which includes the cost of employee cover)
- 6% salary contribution towards your 401K (no matching) 15 days paid vacation per annum
- 5 days paid sick days per annum