Technical Architect

Senior

Philippines (Remote)

What you'll do

Direct involvement and/or oversight of developing business requirements, specification design, application configuration and testing
Hands on design and implementation of solutions on the force.com platform including significant work in Apex, Visualforce, point-and-click customization and application integration patterns
Work directly with stakeholders to lead projects, facilitate business process sessions, develop and deliver key components of technology solution
Identify and review processes pain points and system gaps in best practices
Investigate and troubleshoot issues (raised internally or by customers)
Prepare high quality test data, plan and conduct basic unit / module testing
Elaborate clear and accurate documentation according to specifications

Perform business process and user experience modelling and basic technical architecture diagramming
Manage and operate multiple commercial systems and platforms; Salesforce.com is the main system
Manage release and deployment cycles and environments including sandboxes usage planning, metadata and data migration and version control
Manage Operations ticketing system, review requests and classify and schedule for release
Provide mentoring and guidance to other team members

Who you are

Proven Salesforce Architecture skills and experience
Salesforce Architect Certification would be beneficial
Commercial experience in software development
Experience with other CRMs, Billing Systems, Project Management applications, Marketing Tools etc. is important
Excellent communication skills, written and verbal
Experience in remote collaboration with resources across cultures and time zones
Demonstrated success building effective relationships with a broad spectrum of stakeholders, including senior leaders and associates across different functions
Ability to communicate technical issues and solutions, and to resolve problems at all levels of the organization, both internally and externally
Leadership and interpersonal skills with the ability to mentor and motivate team members

Ability to work in rapidly changing environments and at times ambiguous work situations
Ability to work cross-functionally with other teams with various levels of technical expertise
Good understanding of AGILE principles and methodology
Good understanding of basic computing and OO concepts, data structures, data modeling, database schema
Proficient at Salesforce customization and Force.com coding (SOQL, Apex, Visualforce, etc.)
Good analytical skills, attention to detail and proactive thinking
Good organizational skills and the ability to work within tight schedules