3 reasons why Slack and Salesforce® integration is the future of work
14 November 2022
4 min 41 sec
Why watch this?
Individually, Salesforce and Slack provide organizations with huge possibilities to transform their work, boost teamwork and gain new efficiencies. But when combined, the potential value they offer is even greater. You can find out about how Slack and Salesforce integration can deliver huge benefits for your organization, as well as our insights on successfully making it happen.
Overview
In this video, Rebecca Heald, our Senior Consultant / Solution Architect, explores how Slack can be used to transform processes in sales and other areas, and gives her insights into how to ensure a successful Slack implementation and its adoption.
What you will learn
- Why Slack is much more than simply a messaging app
- How you can glue together data, processes and people efficiently
- Powering working at pace and scale with the right people in the right channel
- How Slack and Sales Cloud can help you maximize opportunities
- Using Slack and Service Cloud to resolve issues faster
- Our tips for successfully implementing Salesforce and Slack
Who should watch
Organizations considering implementing Slack, Salesforce or both, or those that have already implemented either.
About the Author
Rebecca Heald
Senior Consultant / Solution Architect
Rebecca Heald is a Solution Architect on the VRP Consulting UKI Architecture team. Heavily Salesforce certified, she is well-versed in the nonprofit and legal sectors. As part of the internal team responsible for implementing Slack, she has seen the opportunities and challenges involved.