Sales Cloud

Sell smarter with deeper customer insights.

What is Salesforce
Sales Cloud®?

Sales Cloud is all about connecting with your leads and customers, making your sales process 'Einstein smarter and Lightning faster.' Sales Cloud gives you a platform to focus on sales rather than administrative tasks, optimising your sales processes and tailoring them for your requirements, in the office and out in the field.

What can you do with Sales Cloud?

You can see all interactions and have a 360-degree view of your lead & customer journeys with Sales Cloud, Marketing Cloud & Service Cloud, enabling you reach out at the right time with relevant offers via the communication channels best suited to your prospects.

Sales Cloud can be connected to other Salesforce Clouds (such as Marketing Cloud® or Service Cloud®) to improve prospect and customer engagement as their requirements are fulfilled.

Sales Cloud can be integrated with 3rd party solutions, AI capabilities or mobile platforms to give your sales teams all the information and tools they need to close those vital deals. Management can utilise these tools to gain critical insights, create forecasting models and generate accurate reports to understand the state of the business.

85%

of sales reps who get alerts on their phones say it makes them more effective in their job

90%

of sales leaders who get intelligent forecasting say it helps them do their job more effectively

76%

of teams using AI have increased their sales staff since 2015

* State of Sales, Salesforce report 3rd edition

Get the best out of Sales Cloud with VRP Consulting

Whether you are looking to reach out to leads and customers in a more effective way, enhance your existing sales processes or support your mobile sales teams, we have the expertise to help get you up and running in no time.

What are your options?

If you are taking your first steps with Salesforce, or evolving your existing platform, our experts can match your needs with either full-service consulting and delivery projects, staff augmentation or support. Click to find out more.

Our Cloud Experience Matrix

Explore our project matrix to learn how our customers were able to digitally transform their business, gain valuable customer insights, automate business processes, improve customer service delivery, personalize their marketing campaigns, implement market-disrupting solutions and drive revenue by harnessing VRP expertise and the power of Salesforce.

Featured Case Studies

  • PROJECT

    Provide a sustained engineering team, QA automation and team augmentation as per client project needs

    PLATFORM

    Sales Cloud, Experience Cloud, AppExchange/PDO

    LOCATION

    USA

    INDUSTRY

    Hi-Tech

    I was immediately impressed by the VRP team's ability to get up to speed with our work and take on core responsibilities. Communicating with them has been easy from day one and their work ethic has been exceptional.

    Effie Zhang
    Effie Zhang

    Senior Product Engineer

  • PROJECT

    Re-configure and enhance their existing solution to support new business processes, migrate data and fix fundamental errors.

    PLATFORM

    Sales Cloud

    LOCATION

    USA

    INDUSTRY

    Consulting

    Everyone at VRP that we interacted with was very professional and highly skilled at their role. We feel we made the right decision to partner with VRP to help us clean up and redesign our Salesforce instance, and we are happy with the outcome.

    Phoenix Camacho
    Phoenix Camacho

    Vice President of Revenue Operation

  • PROJECT

    Moving to a unified platform to deal with accelerated business growth

    PLATFORM

    Sales Cloud

    LOCATION

    Sweden

    INDUSTRY

    Manufacturing

    VRP is very flexible, highly skilful, supportive all the time and made the implementation a smooth & easy to reach goal. VRP Consulting is not just a consultant, they are a team player.

    Vinod Kumar Ravichandran
    Vinod Kumar Ravichandran

    Sales & Business Development

  • PROJECT

    Updated legacy data management and billing systems to increase operational efficiencies

    PLATFORM

    Sales Cloud

    LOCATION

    Finland

    INDUSTRY

    Hi-Tech

    VRP Consulting demonstrated great competence within the Salesforce ecosystem. Their team was flexible and responded quickly so we were always informed and in control.

    Esa Vasara
    Esa Vasara

    Director Of Business Services

  • PROJECT

    Transform Welk Resorts marketing system to a new personalised, multi-channel solution

    PLATFORM

    Marketing Cloud, Sales Cloud, Einstein

    LOCATION

    USA

    INDUSTRY

    Travel & Hospitality, Consulting

    We value VRP’s expertise in all things Marketing Cloud and their ability to adapt and pivot with all our diverse needs.

    John Pham
    John Pham

    Digital Program Manager

  • PROJECT

    Consulting design and delivery engagement to merge Thalys and Eurostar orgs, data and processes following corporate merger

    PLATFORM

    Service Cloud, Sales Cloud, Marketing Cloud, Loyalty Cloud, Boomi, MuleSoft

    LOCATION

    UK, France, Benelux, Germany

    INDUSTRY

    Transportation

    The successful launch of the DELTA project saw Eurostar reach a significant milestone in its digital transformation journey. Thanks to the support of VRP's technical expertise, Eurostar is able to provide a unified customer experience for our contact centre customers.

    Laurent Bellan
    Laurent Bellan

    Chief Technology Officer (CTO)

  • PROJECT

    Multi-cloud digital transformation programme spanning many brands and sister companies following divestment of client’s distribution business

    PLATFORM

    Sales Cloud, Service Cloud, Marketing Cloud, B2B Commerce Cloud

    LOCATION

    UK

    INDUSTRY

    Manufacturing

    The high levels of Salesforce technical knowledge and agile mindset within the VRP team not only helped accelerate our digital transformation but also fostered a collaborative and innovative environment. It was a pleasure to partner with a team that consistently found ways through business challenges and helped us deliver exceptional value to our businesses.

    Russell Bower
    Russell Bower

    Delivery & Data Director

Find the right solution for your business

Kickstart your next Salesforce project with an award-winning Salesforce partner. Complete the form and one of our consultants will get back to you. No matter your size, industry or requirements, we have the expertise and experience to help you achieve your goals.

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