Commerce Cloud

Drive revenue with personalised customer experiences.

What is Salesforce Commerce Cloud®?

Commerce Cloud is all about connecting with your customers in a new way through unified, online & offline, intelligence-driven commerce experiences with a mobile-first approach. You can engage shoppers with relevant product promotions and build memorable shopping experiences out of physical and online interactions. There are two types of Commerce Cloud: B2B and B2C.

What can you do with Commerce Cloud?

Commerce Cloud is digitally transforming the way in which retailers connect, engage and sell to customers, by giving B2C shoppers and B2B buyers a seamless e-commerce experience.

B2B or B2C Commerce Cloud can be connected to other Salesforce Clouds (such as Marketing Cloud® or Service Cloud®) to drive sales by improve prospect and customer engagement as their requirements are fulfilled.

Commerce Cloud can be configured on mobile platforms and integrated with to AI enhance shopper experiences further driving engagement and loyalty. Sales teams on the ground can share online experiences with customers, whilst management use deeper insights to control inventory and prepare relevant promotions.

15%
total global retail sales are expected to be from eCommerce solutions by 2020. **
62%
of eCommerce traffic now comes from mobile devices.
50%
of retail purchases are made in physical stores, however more than half of the purchase is influenced by a digital channel. Meet the connected customer.

*Trailhead.salesforce.com
** eMarketer, 2016

Get the best out of Commerce Cloud with VRP Consulting

Whether you are looking to create unique shopping experiences or drive consumer engagement & purchases through innovative channels, we have the expertise to get you up and running in no time.

What are your options?

If you are taking your first steps with Salesforce, or evolving your existing platform, our experts can match your needs with either full-service consulting and delivery projects, staff augmentation or support. Click to find out more.

Our Cloud Experience Matrix

Explore our project matrix below to learn how our customers were able to digitally transform their business, gain valuable customer insights, automate business processes, improve customer service delivery, personalise their marketing campaigns, implement market disrupting solutions, and drive revenue.

By harnessing the power of Salesforce and VRP expertise.

Find the right
solution
for your business

Kickstart your next Salesforce project by completing the form and one of our consultants will get back to you. No matter your size, industry or requirements, we have the expertise and experience to help you achieve your goals.

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