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Services
Our extensive range of services will help you achieve your business transformation goals, whether you’re new to Salesforce or looking to evolve your existing platform
Consulting
Maximize the benefits of your Salesforce platform with our expert consultants and architects
Managed Services
Let us cost-effectively manage and support your Salesforce solution so you don’t have to
Integration
Scale and automate data and processes between Salesforce and your backend systems
AppExchange App Development
Flexible product development expertise to design, build, launch and maintain your app
Health Checks
Assess your Salesforce solution’s performance, diagnose issues and find resolutions
DevOps
Automate Salesforce release management activities with end-to-end visibility
Outsourcing
Increase your technical capacity and skills cost-effectively, on demand
QuickStarts
Get your nonprofit or small business running on Salesforce quickly and cost-effectively
Custom Development
Extend the functionality of your Salesforce solution with custom applications
Solutions
Whatever your needs, we have the experience across all Salesforce Clouds and Products, as well as a range of accelerators of our own, to deliver the right solutions
Salesforce Clouds
Whatever Salesforce Clouds you have or need, we will deliver their full potential
Sales
Service
Nonprofit
Marketing
Revenue
Commerce
Health Cloud
Experience
Field Service
Net Zero Cloud
Salesforce Analytics
Gain new insights to make data-driven decisions that drive your business forward
Einstein 1 Platform
Harness all the value and potential predictive and generative AI offer your business.
Customer 360 Platform
Empower your employees and customers to engage with your business better.
MuleSoft
Connect all your vital systems, data and devices to provide seamless experiences
Slack
Integrate Salesforce and Slack to automate processes and connect people to data
Industries
With specific knowledge and experience of your sector, our experts can quickly and efficiently implement best practice solutions for your organization
Boost your impact with optimized fundraising, greater donor engagement and more
Financial Services
Maintain compliance, deliver new revenue models and connect data, departments and systems
Real Estate
Turbocharge property sales, leasing, maintenance and real estate management
Manufacturing
Manage complex sales and supply processes and bring new products to market
Recruitment
Deliver leading-edge hiring and placing solutions for clients and candidates
Healthcare & Life Sciences
Enhance patient experience, solve scheduling challenges and stay secure and compliant
Retail
Turn single visits into lifelong customers with multi-channel selling and superior service
Communications
Deliver continuous, high-quality service that exceeds your customers’ expectations
Higher Education
Achieve a truly connected campus and transform student, faculty and staff experiences
See all industries
Customers
We’re loved by our clients and Salesforce thanks to our dedication to award-winning innovation, exceeding expectations, and driving customer success
Success Stories
See why we consistently receive an average customer satisfaction rating of 4.8 out of 5
Eurostar
Rolls-Royce
Noise Solution
Saint-Gobain
DPD
Monsoon
Tabletochki
BVT
Welk Resorts
Fonteva LLC
Christians Against Poverty UK
Ukrainian Red Cross Society
Pacific Dental Services
Connex Partners
Beyond Better Foods
Portfolio
Find examples of our experience relevant to your industry, project and platform
Our Commitments
Learn about our commitments to our clients, the cornerstones of everything we do for you
About VRP
VRP is the largest independent Salesforce Partner in the ecosystem and has helped over 400 customers globally transform their businesses with innovative Salesforce solutions
Learn about our global presence, our achievements and history, and our mission
Our Team
Find out about our company culture and the passionate professionals who work here
Leadership
Meet our leaders and find out why they love the work they do at VRP
Partners
We carefully choose all our partners to enhance your platform with the right tools
Accounting Seed
FinDock
Jitterbit
Bullhorn
Copado
Docomotion
Own
Vinton
Careers
Join us and take your career forward with the perfect new role at VRP Consulting
Work Life
Recruitment Process
Career Path
Vacancies
Updates & Insights
Get valuable, actionable insights from our experts and stay informed with all the latest news from VRP and the Salesforce ecosystem
Blog
Discover the latest industry trends and benefit from our experts’ insights
News
Get updates and important news about VRP and Salesforce
Videos
Watch our videos on Salesforce strategy and technology and our services
Knowledge base
Learn from our guides, reports, white papers and other useful materials
Events
See a calendar of future events we’re hosting, taking part in or sponsoring
Get in Touch
EN
Travelers have more opinions and higher expectations than ever before. Companies need to deliver superior service through innovative means to land customers and keep them coming back. From the overnight stay to the extended holiday, your platform can ensure a long-lasting, memorable experience.
Wide-ranging client profiles require personalized customer journeys to engage and sell packages. Your campaigns need to adapt and update in response to travel partner availability, itinerary changes, and delays to avoid turbulence for the traveler and promote loyalty.
Customers expect easy access to manage their trips and bookings, viewing package details with easy payment options. Portals should provide ratings and offer the ability to leave feedback from previous experiences. This can have a positive or negative impact on your business.
Your customers expect instant, effective responses no matter if they contact you at a service desk, on a phone or via social media. Your field reps need mobile and offline case management tools to respond effectively.
With a large variety of package options, itineraries, and payment schedules that are customer-specific, customers must be informed in a user-friendly way to avoid service calls. Travel & Hospitality companies need communication portals to connect everyone in the holiday booking process.
Ever-tighter regulations on how and when passengers are part-refunded for delays means coupling ticketing and CRM systems becomes essential.
Deliver personalized communications at scale. Use the power of Marketing Cloud® or Pardot® to provide complex customer journeys that speak to each travelers heart. Rapidly respond and inform customers of itinerary changes, event info, travel delays, and delay repay.
Delight your customers with a portal that gives them control of their trip(s). Provide details as well as an overview of their bookings and self-purchase options for additional services, repeat bookings, and loyalty programs.
Empower your staff to give highly personalized advice in a timely manner across multiple communication channels, by truly understanding your customers using Einstein® analytics. Track and share interactions to effectively manage the sales and support process.
Automatically create personalized documents for individual client requests. Instantly provide a one-of-the-kind quote, invoice, and travel requirement documents based on a client’s needs and available options. Bring all your communication channels together in a single, easy-to-configure interface, integrated with your website.
We can advise on the right integration middleware to connect Salesforce with ticketing or property management systems, aggregated booking services, and accounting packages, to empower seamless interactions for your customers at all stages of their journeys with you.
If you are taking your first steps with Salesforce, or evolving your existing platform, our experts can match your needs with either full-service consulting and delivery projects, staff augmentation or support. Click to find out more.
We’ve helped many Travel & Hospitality businesses drive customer engagement and loyalty, therefore increasing their revenue streams. From personalized marketing through various channels, connecting to sales and service, to building global communities. Learn more about our most recent projects.
Transform Welk Resorts marketing system to a new personalised, multi-channel solution.
Marketing Cloud, Sales Cloud, Einstein
USA
Travel & Hospitality, Consulting
We value VRP’s expertise in all things Marketing Cloud and their ability to adapt and pivot with all our diverse needs.
Digital Program Manager
Consulting design and delivery engagement to merge Thalys and Eurostar orgs, data and processes following corporate merger.
Service Cloud, Sales Cloud, Marketing Cloud, Loyalty Cloud, Boomi, Mulesoft
UK, France, Benelux, Germany
Transportation
“The successful launch of the DELTA project saw Eurostar reach a significant milestone in its digital transformation journey. Thanks to the support of VRP’s technical expertise, Eurostar is able to provide a unified customer experience for our contact centre customers.”
Chief Technology Officer (CTO)
Kickstart your next Salesforce project with an award-winning Salesforce partner. Complete the form and one of our consultants will get back to you. No matter your size, industry or requirements, we have the expertise and experience to help you achieve your goals.
