VRP's Blog on Salesforce - Page 10

Latest thinking, most important stories and best advice from our Salesforce experts

How Implementing Salesforce has Evolved

I started my Salesforce career in 2009, working as a Graduate for Deloitte on a large Salesforce Customer Portal implementation for a media client in London. Having worked through multiple roles from developer through to Program Architect I have had a chance to see the growth and evolution of the Salesforce platform...

Embracing Innovation at the Salesforce World Tour London

It never ceases to amaze me the variety of opinions that are aired the (literal) second that someone mentions the simple noun “Innovation” in a sentence...

Salesforce Commerce Cloud vs Magento vs SAP Commerce Cloud 2018: Top New Features Overview

Let’s face it: technology dramatically changed the way people live long ago, specifically, the way people make purchases, letting the new shopping standards take hold across the globe...

Thanks a Million, Salesforce!

Acknowledgements are NEVER too much. Nor do they have an expiration date. Have you ever wondered how often you give thanks to those who have done you a solid or really make your work life far better...

4 Mission-critical Considerations for Salesforce Community Implementation

It’s been a while since Communities appeared to replace old-school enterprise collaboration tools, thereby eliminating the hassle of toggling between apps, entering data and syncing data between systems, to say the least...

Salesforce On-site Training: Winning Employee Buy-in

You’ve fully customized the user interface and imported all data, you’ve built custom sales forecasting reports and designed sleek dashboards with usability in mind...

Cutting Down App Development Costs With the Salesforce Application Architect

Being billed for Salesforce licenses that you actually do not need? Endlessly investing money in additional data storage space and your Salesforce instance keeps turning into a big money pit? Many of the biggest roadblocks organizations hit when building a Salesforce app are not related to the Salesforce technology at all...

Salesforce Einstein Bots are Transforming Customer Service Interactions

First introduced as a beta-version at Dreamforce in November 2017, Salesforce Einstein Bots for Service have now become generally available for interaction with customers in Live Agent...

Ulster Bank is Leveraging Salesforce Einstein AI to its Fullest

Ulster Bank is one of the traditional Big Four Irish banks, operating both in the Republic of Ireland and Northern Ireland and providing a full spectrum of banking and insurance services. Ulster Bank forms part of the Royal Bank of Scotland Group (RBS)...

Salesforce + Google Analytics 360: Getting a Granular View of the Customer Journey

Since Salesforce doesn't come equipped with out-of-the-box analytics functionality, the Integration of Salesforce Sales and Marketing Clouds with Google Analytics 360 seems to have drastically changed the game in this regard...

Salesforce Lightning Adoption: Getting Ready for the Big Leap

With Salesforce platform evolving by leaps and bounds, onу may have a hard time keeping abreast of what is going on in the Salesforce landscape and all those continuous innovations, new products and technologies Salesforce decision-makers are offering in droves...

The Digital Transformation Journey of Procurement – One Prediction?

While digital transformation remains a top priority for C-level executives, it is increasingly becoming a top priority for all lines of business, like procurement, as well...