VRP's Salesforce Case Studies

“Loved by our clients. Why? Because we are fearless in our approach to meet your requirements and exceed your expectations. It's why we consistently receive an average customer satisfaction rating of 4.8 out of 5. Loved by Salesforce. Why? Because we're innovating and driving customer success. It's why we received the Salesforce Partner Innovation Award in both 2022 and 2020.

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We have successfully completed over 2,000 Salesforce® projects

We've worked with businesses of all sizes and industries, each with their own unique set of requirements. Together we’ve gone through the Salesforce journey, from initial implementations, expanding functionality of existing solutions, to developing custom applications. To us, success means helping our customers achieve their digital transformation goals.

Customer Success Stories

As your experienced partner, we know what it takes to deliver the right solution together whether you're new to Salesforce, requiring initial implementation, or already a Salesforce user looking to extend your functionality.

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  • PROJECT

    Re-configure and enhance their existing solution to support new business processes, migrate data and fix fundamental errors.

    PLATFORM

    Sales Cloud

    LOCATION

    USA

    INDUSTRY

    Consulting

    Everyone at VRP that we interacted with was very professional and highly skilled at their role. We feel we made the right decision to partner with VRP to help us clean up and redesign our Salesforce instance, and we are happy with the outcome.

    Phoenix Camacho
    Phoenix Camacho

    Vice President of Revenue Operation

  • PROJECT

    Implementing a new payment solution capable of handling an exponential increase in donations and delivered best practice followup journeys.

    PLATFORM

    Nonprofit Cloud, Marketing Cloud

    LOCATION

    Ukraine

    INDUSTRY

    Nonprofit

    VRP engaged quickly and effectively to help scale our Salesforce Nonprofit Cloud platform to manage the huge influx of donations we have received during this time of crisis. The new third-party donation platform integration and Marketing Cloud automation keeps us better connected to our donors and has saved valuable time so we can focus on our mission.

    Yaroslav Ivakhno
    Yaroslav Ivakhno

    Coordinator of Resource Mobilization Dept

  • PROJECT

    Innovative solution to capture qualitative video feedback, transcribe, run sentiment analysis and determine AI next best actions to automate assessment processes.

    PLATFORM

    Experience Cloud, Tableau CRM, Heroku, Appinium, Customer 360, Einstein

    LOCATION

    UK

    INDUSTRY

    Nonprofit

    Working with VRP has been great for us. The VRP team has always taken on board our crazy ideas and helped to turn them into solutions which are workable, scalable and impactful.

    Simon Glenister
    Simon Glenister

    CEO

  • PROJECT

    Provide a sustained engineering team, QA automation and team augmentation as per client project needs

    PLATFORM

    Sales Cloud, Experience Cloud, AppExchange/PDO

    LOCATION

    USA

    INDUSTRY

    Hi-Tech

    I was immediately impressed by the VRP team's ability to get up to speed with our work and take on core responsibilities. Communicating with them has been easy from day one and their work ethic has been exceptional.

    Effie Zhang
    Effie Zhang

    Senior Product Engineer

  • PROJECT

    Updated legacy data management and billing systems to increase operational efficiencies

    PLATFORM

    Sales Cloud

    LOCATION

    Finland

    INDUSTRY

    Hi-Tech

    VRP Consulting demonstrated great competence within the Salesforce ecosystem. Their team was flexible and responded quickly so we were always informed and in control.

    Esa Vasara
    Esa Vasara

    Director Of Business Services

  • PROJECT

    Analysis of existing Apps on the AppExchange, developing a new Lightning for the AppExchange, reliable Product Outsourcing Partner

    PLATFORM

    Bullhorn, Salesforce Platform, Lightning App, AppExchange/PDO

    LOCATION

    Netherlands

    INDUSTRY

    Hi-Tech

    VRP Consulting is our trusted partner. We value VRP's expertise and experience in both Salesforce and Bullhorn. We are happy to recommend them as an AppExchange development, implementation and support partner.

    Jonathan Novich
    Jonathan Novich

    SVP Product, Salesforce At Bullhorn

  • PROJECT

    Rapid implementation and configuration of NPSP and postcode API call outs

    PLATFORM

    Nonprofit Cloud

    LOCATION

    UK

    INDUSTRY

    Nonprofit

    VRP Consulting took the time to listen and understand our business. They translated this into exactly what we were looking for. A once obscure process is now streamlined and everyone has visibility.

    Julia Cushion
    Julia Cushion

    Interim Senior Manager

  • PROJECT

    Delivering an innovative giving site to facilitate grants and donations

    PLATFORM

    Salesforce Platform

    LOCATION

    San Francisco, USA

    INDUSTRY

    Nonprofit

    Thanks to VRP's skills and experience in both the technical process and managing the project, we have an enhanced donor site, delivered on time and on budget. We appreciate their quick and effective communication, adherence to deadlines as well as technical advice and insights.

    Laura Goff
    Laura Goff

    Vice President for Information Technology

  • PROJECT

    Created and configured a new customer and partner portal to increase customer satisfaction and streamline collaboration

    PLATFORM

    Experience Cloud, Service Cloud

    LOCATION

    Germany

    INDUSTRY

    Financial Services

    With VRP you can always expect clear communication, commitment to meet project goals and proactive input of ideas for the optimal implementation.

    Rafael Blaschke
    Rafael Blaschke

    Head Of Master Data & Contracting

  • PROJECT

    Digitally transform the business using an innovative and scalable recruitment platform to support lead generation and expansion into new markets.

    PLATFORM

    Bullhorn

    LOCATION

    Netherlands

    INDUSTRY

    Recruitment

    VRPs' agility in adapting to the situation enabled us to continue with our implementation of a recruitment solution. We are now working on expanding this to a lead gen and sales solution.

    Roderick Juffermans
    Roderick Juffermans

    Marketing & IT Specialist

  • PROJECT

    Partnership

    PLATFORM

    Service Cloud, Experience Cloud, Marketing Cloud

    LOCATION

    UK

    INDUSTRY

    Aviation / Manufacturing

    VRP has been a key partner in ideation, design and delivery of Yocova. They continue to impress with their attention to detail, high level of communication, and willingness to go the extra mile.

    Mark Goodhind
    Mark Goodhind

    Chief Product Officer

  • PROJECT

    Partnership

    PLATFORM

    Tableau CRM, Einstein

    LOCATION

    US

    INDUSTRY

    Retail

    VRP’s expertise in predictive analytics and their ability to understand our particular set of challenges, especially during the pandemic, were instrumental in enabling us to optimise our commercial strategy.

    Jen Haberman
    Jen Haberman

    Vice President Of Sales

  • PROJECT

    Transform Welk Resorts marketing system to a new personalised, multi-channel solution

    PLATFORM

    Marketing Cloud, Sales Cloud, Einstein

    LOCATION

    USA

    INDUSTRY

    Travel & Hospitality, Consulting

    We value VRP’s expertise in all things Marketing Cloud and their ability to adapt and pivot with all our diverse needs.

    John Pham
    John Pham

    Digital Program Manager

  • PROJECT

    Moving to a unified platform to deal with accelerated business growth

    PLATFORM

    Sales Cloud

    LOCATION

    Sweden

    INDUSTRY

    Manufacturing

    VRP is very flexible, highly skilful, supportive all the time and made the implementation a smooth & easy to reach goal. VRP Consulting is not just a consultant, they are a team player.

    Vinod Kumar Ravichandran
    Vinod Kumar Ravichandran

    Sales & Business Development

  • PROJECT

    Getting on the Salesforce AppExchange

    PLATFORM

    Service Cloud, Tableau CRM, AppExchange/PDO

    LOCATION

    London, UK

    INDUSTRY

    Hi-Tech

    VRP Consulting helped us develop our AppExchange App and expertly navigated the security review process. I'd highly recommend them for any PDO project.

    Christopher Kellner
    Christopher Kellner

    VP Sales & Partnerships

  • PROJECT

    Partnership

    LOCATION

    UK

    INDUSTRY

    Hi-Tech

    VRP's expertise and experience across industries and Salesforce Clouds is evident in every joint project we work on. We are delighted to recommend them for implementation, consulting and support.

    Devinder Chauhan
    Devinder Chauhan

    Senior Director EMEA Alliances

  • PROJECT

    Partnership

    LOCATION

    EMEA

    INDUSTRY

    Hi-Tech

    We are proud to join forces with VRP Consulting whose experience as an award-winning consulting and outsourcing expert makes them a trustworthy partner. With their vast experience, they are premium experts of all things Salesforce.

    David Alon
    David Alon

    Partner Manager

  • PROJECT

    Partnership

    LOCATION

    US

    INDUSTRY

    Hi-Tech

    We're delighted to be partnered with VRP Consulting to help companies drive digital transformation through DevOps. VRP's Salesforce experience and expertise mean they can be trusted to deliver the results you need.

    Matt Hill
    Matt Hill

    EMEA Managing Director

  • PROJECT

    Partnership

    LOCATION

    Netherlands

    INDUSTRY

    Hi-Tech

    We're delighted to be partnered with VRP Consulting to help transform companies by integrating their systems. Their extensive Salesforce experience and expertise means they can be trusted to deliver the results you need.

    Joost de Bot
    Joost de Bot

    VP and General Manager EMEA

  • PROJECT

    Partnership

    LOCATION

    US

    INDUSTRY

    Financial Services

    VRP Consulting as a Certified Salesforce Product Development Organization excels as an Accounting Seed partner in the US and EMEA.

    Daryl Hancock
    Daryl Hancock

    COO

  • PROJECT

    Consulting design and delivery engagement to merge Thalys and Eurostar orgs, data and processes following corporate merger

    PLATFORM

    Service Cloud, Sales Cloud, Marketing Cloud, Loyalty Cloud, Boomi, MuleSoft

    LOCATION

    UK, France, Benelux, Germany

    INDUSTRY

    Transportation

    The successful launch of the DELTA project saw Eurostar reach a significant milestone in its digital transformation journey. Thanks to the support of VRP's technical expertise, Eurostar is able to provide a unified customer experience for our contact centre customers.

    Laurent Bellan
    Laurent Bellan

    Chief Technology Officer (CTO)

  • PROJECT

    Implementation of Salesforce.org to gain visibility into fundraising activities

    PLATFORM

    Nonprofit Success Pack, Nonprofit Cloud, iRaiser, Mailchimp

    LOCATION

    Georgia

    INDUSTRY

    Nonprofit

    VRP Consulting's active communication throughout the process kept us in the loop and ensured questions were answered and requests implemented. The whole team was flexible and delivered the highest quality.

    Nia Razmadze
    Nia Razmadze

    Resource Mobilization Officer

  • PROJECT

    Consulting engagement to create a dedicated online portal offering resources to assist refugee and immigrant jobseekers

    PLATFORM

    Experience Cloud

    LOCATION

    Poland

    INDUSTRY

    Nonprofit

    We were very impressed by how quickly and expertly VRP’s team delivered what we needed. They were dedicated to ensuring we had everything necessary for our program to have the best chance of success.

    Khalid Osman
    Khalid Osman

    VP of Technology

  • PROJECT

    Multi-cloud digital transformation programme spanning many brands and sister companies following divestment of client’s distribution business

    PLATFORM

    Sales Cloud, Service Cloud, Marketing Cloud, B2B Commerce Cloud

    LOCATION

    UK

    INDUSTRY

    Manufacturing

    The high levels of Salesforce technical knowledge and agile mindset within the VRP team not only helped accelerate our digital transformation but also fostered a collaborative and innovative environment. It was a pleasure to partner with a team that consistently found ways through business challenges and helped us deliver exceptional value to our businesses.

    Russell Bower
    Russell Bower

    Delivery & Data Director

  • PROJECT

    QuickStart implementation of Salesforce Nonprofit Success Pack (NPSP) solution to unify and verify data, saving administration time to focus on well-being

    PLATFORM

    Nonprofit Success Pack

    LOCATION

    UK

    INDUSTRY

    Nonprofit

    Lifecentre

    “We found the team incredibly helpful and informative. They made a complex problem understandable to us so we could develop a platform that worked for us, together.”

    Kathryn Slatter
    Kathryn Slatter

    CEO

  • PROJECT

    Consulting engagement to replatform debt management system onto Salesforce, to include debt coaching, advice, budgeting and managing bill payments.

    PLATFORM

    Nonprofit Cloud, Experience Cloud

    LOCATION

    UK

    INDUSTRY

    Nonprofit

    Christians Against Poverty UK

    “The work VRP has done will have a lasting impact on the lives of those weighed down and crushed by debt and poverty in the UK. It will set people free and release them into life in all its fullness.”

    Edward Parker
    Edward Parker

    Head of Debt Help Product Innovation

  • PROJECT

    Consulting engagement to re-engineer client’s existing Salesforce Nonprofit Success Pack (NPSP) implementation, ensuring best practice use of its data model, leveraging custom objects and screen flows

    PLATFORM

    Nonprofit Success Pack, Form Assembly

    LOCATION

    UK

    INDUSTRY

    Nonprofit

    Bridges Outcomes Partnerships

    “Having VRP as our second implementation partner was very refreshing in terms of their approach, and how quickly they understood the system and what could make it better for users and enhance the journey for the carers we support. We now have a clear understanding of each carer’s individual journey, enabling us to support in a more timely manner and also avoid carers having to repeat their individual stories multiple times.”

    Tony Elliott
    Tony Elliott

    Programme Manager

  • PROJECT

    Consulting engagement to move client to Salesforce, migrate data, integrate payment platform and provide analytics capabilities

    PLATFORM

    Sales Cloud, Nonprofit Success Pack

    LOCATION

    Ukraine

    INDUSTRY

    Nonprofit

    Tabletochki - background

    “VRP has been a trusted and transparent partner at every step of our Salesforce integration. With $4.4 million raised in 2023, managing the complexity of our donor base—which includes tens of thousands of individual and institutional supporters—requires a robust CRM system. VRP helped us thoroughly evaluate Salesforce against other platforms, ensuring we made the best choice for our needs, and their nonprofit-specific expertise was invaluable, particularly in matching our data model with system architecture.”

    Ievgeniia Nogovitsyna
    Ievgeniia Nogovitsyna

    Fundraising Director

Our Commitments to you

  • Transparent
    You always know what's going on because we provide clear and concise updates throughout the project. We have regular show-and-tell sessions with stakeholders to get feedback and fresh inputs as the project moves along. Throughout the collaboration you are in total control.
  • Agile
    In this fast-paced world you need to react to changes and seize opportunities. We can rapidly respond as the project evolves based on changing circumstances or end-user wishes. You have full access to our centres of excellence.
  • Innovative
    Innovation comes from people. Use our experience and expertise to turn your Salesforce platform into the optimal solution. We hone the ideas from your own organization and unleash the power to create something incredible. Whether you are implementing Salesforce for the first time or evolving your platform; chances are we've done it before or know how to do it.
  • Customer Obsessed
    Your success drives our business. All our employees put their customers first in every project, to the point where we feel part of your team. As projects move towards completion, our clients often ask to continue our collaboration, either on new phases or providing support.

Trusted by

Yocova Eurostar Payone Bullhorn ADL IFRC LHW Digital Genius Happyornot Felm Bvt Rank Group Kingspan A4D Beyond Better Food Upwardly Global Noise Solution Fonteva Welk Resorts Centra

Why choose VRP Consulting?

We are a global full-service Salesforce® consulting, development and outsourcing partner delivering across the entire Salesforce platform.

2,000+ successful projects

In the last 25+ years, over 400 clients have received more than 2,000 successful Salesforce projects, rating them on average above 4.8 out of 5.

1,100+ expert certifications

You can access our talent pool of Salesforce Certified Administrators, Service & Sales Consultants and Force.com Developers to meet your business needs.

25+ years in operation

We are award-winning Salesforce Consulting Partners and Expert PDO Navigators. Our staff are constantly building on their knowledge with training and innovative projects.

13 offices in 10 countries

Local client-facing teams in EMEA and North America, and delivery hubs at scale in Poland, South America and the Philippines provide the right blend of quality and cost.

24/7 support

Follow-the-sun support providing constant support regardless of your location.

Innovative

Industry and cloud expertise coupled with best-in-class ISV app partners to deliver perfect solutions.

Agile to deliver effectively

For all projects from QuickStarts to multi-year enterprise transformation programs.

Flexible client services

Including consulting, outsourcing, custom development and managed services.

Cost effective

Blend of local and remote certified experts to provide engagement and delivery that is right for your business.

Find the right solution for your business

Kickstart your next Salesforce project with an award-winning Salesforce partner. Complete the form and one of our consultants will get back to you. No matter your size, industry or requirements, we have the expertise and experience to help you achieve your goals.

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