VRP enables massive digital transformation for manufacturer Saint-Gobain

We’re excited to announce VRP Consulting’s extensive programme of work for leading multinational manufacturer Saint-Gobain. Find out how we helped to unify this client’s diverse brands, along with their data and processes, with the transformative power of Salesforce^®.

Work spanning multiple years, brands and clouds

In an engagement of over two years, VRP’s team architected and implemented a Salesforce Customer 360 solution consolidating data from seven different Saint-Gobain brands into one unified system. This multi-cloud transformation programme harnessed Salesforce Sales Cloud, Service Cloud, Marketing Cloud and B2B Commerce Cloud.

Thanks to this work, Saint-Gobain now has an integrated, standardized Salesforce platform that enhances operational efficiency and data consistency, and improves customer service and engagement, across all the brands. If you’d like to learn the whole story, please read our case study.

Our client gives us their thoughts

We spoke to Russell Bower, Delivery & Data Director at Saint-Gobain. He said: “Collaborating with VRP Consulting on the Salesforce implementation for Saint-Gobain UK and Ireland was a great experience. Their agile development squads, technical prowess, flexibility and project management expertise were pivotal in the direction and continuous delivery of the projects across our differing demands and diverse businesses.”

Russell continued: “The high levels of Salesforce technical knowledge and agile mindset within the VRP team not only helped accelerate our digital transformation but also fostered a collaborative and innovative environment. It was a pleasure to partner with a team that consistently found ways through business challenges and helped us deliver exceptional value to our businesses.”

A great experience for us, too

At VRP, we believe in going beyond technology

Mark Crutchfield, VRP’s Regional Head of Delivery for UKI, US and Benelux, also gave us a comment. Mark said: ”Partnering with Saint-Gobain on their Salesforce transformation journey was truly a rewarding experience. Our team at VRP Consulting brought not only deep technical expertise but also a strategic vision that empowered Saint-Gobain to navigate the complexities of unifying their diverse brands and processes.”

Mark added: “We were able to deliver a solution that not only met their current needs but also positioned them for future innovation and growth. At VRP, we believe in going beyond technology – our goal is to inspire and lead our clients through transformative change, driving real business value every step of the way.”

Leading expertise in the manufacturing industry and beyond

VRP Consulting’s work for Saint-Gobain marks another milestone in our history of enabling success for manufacturing industry clients. Other high-profile clients include BVT Sweden, who VRP helped to quickly and cost-effectively move their processes and data to Sales Cloud, and Rolls-Royce, who enlisted VRP’s expertise to spur aviation industry innovation and collaboration via their groundbreaking Yocova platform.

VRP Consulting’s work on Rolls-Royce Yocova was awarded a Salesforce Partner Innovation Award in the “Manufacturing & Energy” category. This is one of many such wins, including a 2022 Partner Innovation Award for our work with nonprofit organization Noise Solution (which also won a 2024 Digital Revolution Award) and a 2023 Partner Innovation Award for helping the Ukrainian Red Cross Society (URCS).

Need help with your own digital transformation?

We want to take this opportunity to thank Saint-Gobain once again for their trust in VRP Consulting, for choosing us as their Salesforce Partner and allowing us to help them succeed. From all of us at VRP: it’s been a pleasure.

If you’re an organization in the manufacturing industry, or any other, and you need expert assistance with your own digital transformation, we want to help. As a leading global Salesforce consultancy, VRP Consulting has the experience, certified experts, industry insight and resources to make sure your programme or project is completed swiftly, cost-effectively and completely successfully.

Get in Touch

About the Author

VRP Consulting

VRP is a global full-service Salesforce consulting, outsourcing and managed services partner, delivering across the entire Salesforce platform. As a Product Development Outsourcing (PDO) Expert (1 of 9 globally), a Salesforce.org Impact Partner, a Tableau Partner, a Mulesoft Partner and Partner Innovation Award winner in 2020, 2022 and 2023, we have the scale and expertise to deliver innovative solutions to customers of all sizes, locations and industries.