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It’s almost time for the biggest event in the Salesforce® world! Salesforce Dreamforce 2022, the world’s largest software conference, takes place from September 20 to 22 in San Francisco — and we can’t wait to celebrate 20 years of Dreamforce with the Salesforce community.
The Dreamforce 2022 schedule is truly huge. There’s an incredible array of guest speakers, from Salesforce CEOs Marc Benioff and Bret Taylor to inspiring, world-changing public figures like Al Gore, Jennifer Hudson, Bono and Magic Johnson. In fact, there are over 1,000 sessions planned. But you can only be in one place (or watch one stream) at a time, so which Dreamforce 2022 sessions should you definitely not miss?
The VRP Consulting team presents our picks from the Dreamforce 2022 agenda. We’ll reveal the sessions we’re most looking forward to, with our industry experts providing their best recommendations for your industry or sector. Let’s get started:
1. Retail & Consumer Goods
Deliver the Perfect Order
A very enticing title — what retail organization doesn’t want to deliver perfect orders? This session explores how your organization can service orders seamlessly, reduce costs via fulfillment automation, unlock valuable inventory insights across channels and more.
How to Take the Risk Out of Headless Commerce
“Headless commerce” is a topic that our Commerce Cloud Practice Lead, Martin Shoylev, explored in this article, so he’s eager to catch this session. It looks at how to accelerate the ROI of headless commerce solutions, take control of the digital experience, grow conversions and unlock agility.
How Luxury Brands Can Build Customer Loyalty That Lasts
Attend this session to find out how luxury/specialty retailers can maintain customer loyalty with exclusive, personalized experiences. This is especially relevant during economic downturns, when consumers often switch from luxury to value brands.
2. Energy & Utilities
Energy & Utilities Cloud: Product Vision and Roadmap
You’ll discover lots of promising developments in this session, which reveals how recent and upcoming energy and utilities innovations can enhance customer experiences and raise productivity. It will cover energy programs, customer self-service and more.
The Digital Playbook for Energizing Supplier Relationships
In this session, you’ll be able to find out how the Salesforce platform is now changing energy supplier relationships for the better and driving efficiency, sustainability, diversification and collaboration — all across the energy value chain.
How Grid Companies Are Onboarding Renewables Faster
This session will explore how power grid operators and distribution networks are transforming their customer grid connection process to “accelerate electrification and clean energy”. We’re intrigued to see the innovative technology they’re using to do this.
Transforming Your Alumni Experience
Don’t miss this session, in which you’ll learn how Indiana University Foundation and Alumni Association designed an innovative, “Amazon-like” approach to advancement to enhance their engagement with constituents, drive donations and also increase affinity..
Reach 105% of Applications with Salesforce Automation
Attend Louisiana State University’s session where they explore the strategies and automation needed to reach and surpass your application goals. The session will also look at how higher education institutions can streamline their admittance processes.
Power Your Digital Campus with Slack
Salesforce-Slack integration is a huge development in the Salesforce world, covered by Rebecca Heald in her recent article. She’s eager to catch this session, examining how Slack can power your Digital Campus from anywhere. You’ll discover lots of great possibilities, from class collaboration and onboarding to more quickly connecting students to the services they need.
Manufacturing & Auto Keynote: Connect the Value Chain
Not to be missed, this keynote explores how manufacturing industry leaders are driving the future of work by transforming how they connect with customers, partners and each other. A preview states that “a digital-first future demands personalized and unified experiences” — we couldn’t agree more.
How Manufacturers Translate Data into Insights and Actions
In this session, you can learn how to turn your data into actionable intelligence, visualizations and predictive insights, which can allow manufacturing companies to measurably improve all aspects of their commercial operations and services.
Total Productive Maintenance for Manufacturers
All manufacturers want to ensure timely equipment maintenance and as efficient a supply chain is possible. This very promising session will describe how to do that, using Tableau, Amazon Redshift, Salesforce Service Cloud and Slack.
5. Travel & Hospitality
Inspiring Adventures with Data in Travel and Hospitality
Now that travel has become normalized again, after the restrictions of recent times, travelers’ expectations have come back higher than ever. This promising session will explore how organizations can harness the power of data to keep customers happy.
Transforming Commerce for a London Airport Parking System
Attend this Salesforce Dreamforce 2022 session to discover how a London airport used a multi-cloud solution featuring an innovative implementation of Commerce Cloud to streamline its parking ecosystem and improve productivity, efficiency and customer experience.
Data Is the Fuel Behind Thousands of Daily Flights
This excellently-titled session will reveal how major airlines are using Tableau to lower their fuel costs and monitor systems, which allows them to keep track of their carbon emissions and ultimately provide better and more sustainable experiences.
6. Healthcare & Life Sciences
Health Cloud Roadmap: Drive Efficiency in Health
What’s the latest with Salesforce Health Cloud? This not-to-be-missed session reveals how new Health Cloud innovations have the power to help healthcare organizations to automate processes, personalize patient experiences and more. It will feature a live demo and a preview of the roadmap.
Vonage Integration Drives Innovation and Speed to Market
We’re all looking forward to this session featuring our partner, Vonage. In it, you can discover how their native integration with Salesforce enabled SameSky Health to quickly bring a new health equity-focused solution to market, in order to help some of the USA’s most underserved communities.
Power Trusted, Patient-Centered Care on a Connected Platform
This is a very important topic: how technology can help healthcare providers to focus on patient relationships. The session looks at how to do that, with the support of a secure, stable and resilient platform that boosts your productivity.
7. Media & Entertainment
Media Industry Innovations: Build Tailored Media Experiences
Interested in learning more about how Salesforce can benefit all kinds of aspects of your media business? This session will show you solutions across the whole media value chain, including production, operations, monetization and personalization.
Scale Your Subscription Business with Connected Experiences
If you have a subscription-based media offering, this is one session you can’t miss. It looks at how you use Salesforce to drive subscriber growth and retention thanks to hyper-personalized media experiences across the subscriber lifecycle.
Maximize Audience Engagement with a Customer Data Platform
In this session, you’ll explore how today’s entertainment, media and sports companies are creating a new era of fan experience and engagement, and delivering these experiences by harnessing the power of data and personalization.
Nonprofit Keynote: Drive Your Mission Forward
Our nonprofit sector specialists, including blog contributor Mateusz Twarożek, are eager to catch this keynote session. It will look at how nonprofits are scaling their missions with data and automation, and how every experience is an opportunity to build trust, in uncertain times.
Reinvent Volunteer Experiences to Future-Proof Fundraising
Find out how KWF Dutch Cancer Society is reinventing its approach to fundraising. This session will explore their Stakeholder 360 platform and personalized mobile app experience, intended to inspire their supporters to build movements.
Delivering Lifesaving Impact During the Ukrainian Crisis
In this breakout session, you’ll discover how Ukrainian Red Cross Society gained an automated, secure, multilingual donor experience and integrated payments, so their team was no longer overwhelmed by donations and was free to do vital work at a crucial time.
See us at Salesforce Dreamforce 2022!
The final Salesforce Dreamforce 2022 session in our list is particularly special to us: it’s ours! VRP’s Chief Revenue Officer, Will Lamb will be a speaker, presenting “Delivering Lifesaving Impact During the Ukrainian Crisis.” We’re very proud that we were able to help Ukrainian Red Cross Society when they needed it and we’re very excited to tell you the whole story in detail. You can bookmark the session here, so you don’t miss it.
Not signed up to attend the Salesforce Dreamforce conference 2022 yet? You can register here. If you won’t be an in-person attendee, don’t worry — you can also catch it online, live and on demand, via Salesforce+.
We hope we see you there. Get in touch if you’d like to meet up — or just have a brief meeting online — and discuss how VRP Consulting can help your organization as your Salesforce Partner. See you soon — and get ready for a great Dreamforce!
About VRP Consulting
VRP Consulting is a global full-service Salesforce® consulting, outsourcing and managed services partner, delivering across the entire Salesforce platform. As a Product Development Outsourcing (PDO) Expert (1 of 9 globally), a Salesforce.org Impact Partner, a Tableau Partner and Partner Innovation Award winner in both 2020 and 2022, we have the scale and expertise to deliver innovative solutions to customers of all sizes, locations and industries.