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Services
Our extensive range of services will help you achieve your business transformation goals, whether you’re new to Salesforce or looking to evolve your existing platform
Consulting
Maximize the benefits of your Salesforce platform with our expert consultants and architects
Managed Services
Let us cost-effectively manage and support your Salesforce solution so you don’t have to
Integration
Scale and automate data and processes between Salesforce and your backend systems
AppExchange App Development
Flexible product development expertise to design, build, launch and maintain your app
Health Checks
Assess your Salesforce solution’s performance, diagnose issues and find resolutions
DevOps
Automate Salesforce release management activities with end-to-end visibility
Outsourcing
Increase your technical capacity and skills cost-effectively, on demand
QuickStarts
Get your nonprofit or small business running on Salesforce quickly and cost-effectively
Custom Development
Extend the functionality of your Salesforce solution with custom applications
Solutions
Whatever your needs, we have the experience across all Salesforce Clouds and Products, as well as a range of accelerators of our own, to deliver the right solutions
Salesforce Clouds
Whatever Salesforce Clouds you have or need, we will deliver their full potential
Sales
Service
Nonprofit
Marketing
Revenue
Commerce
Health Cloud
Experience
Field Service
Net Zero Cloud
Salesforce Analytics
Gain new insights to make data-driven decisions that drive your business forward
Einstein 1 Platform
Harness all the value and potential predictive and generative AI offer your business.
Customer 360 Platform
Empower your employees and customers to engage with your business better.
MuleSoft
Connect all your vital systems, data and devices to provide seamless experiences
Slack
Integrate Salesforce and Slack to automate processes and connect people to data
AgentForce
Boost sales and support with AI Agentforce, driving efficiency and growth.
Industries
With specific knowledge and experience of your sector, our experts can quickly and efficiently implement best practice solutions for your organization
Boost your impact with optimized fundraising, greater donor engagement and more
Financial Services
Maintain compliance, deliver new revenue models and connect data, departments and systems
Real Estate
Turbocharge property sales, leasing, maintenance and real estate management
Manufacturing
Manage complex sales and supply processes and bring new products to market
Recruitment
Deliver leading-edge hiring and placing solutions for clients and candidates
Healthcare & Life Sciences
Enhance patient experience, solve scheduling challenges and stay secure and compliant
Retail
Turn single visits into lifelong customers with multi-channel selling and superior service
Communications
Deliver continuous, high-quality service that exceeds your customers’ expectations
Higher Education
Achieve a truly connected campus and transform student, faculty and staff experiences
See all industries
Customers
We’re loved by our clients and Salesforce thanks to our dedication to award-winning innovation, exceeding expectations, and driving customer success
Success Stories
See why we consistently receive an average customer satisfaction rating of 4.8 out of 5
Eurostar
Rolls-Royce
Noise Solution
Saint-Gobain
DPD
Monsoon
Tabletochki
BVT
Welk Resorts
Fonteva LLC
Christians Against Poverty UK
Ukrainian Red Cross Society
Pacific Dental Services
Connex Partners
Beyond Better Foods
Portfolio
Find examples of our experience relevant to your industry, project and platform
Our Commitments
Learn about our commitments to our clients, the cornerstones of everything we do for you
About VRP
VRP is the largest independent Salesforce Partner in the ecosystem and has helped over 400 customers globally transform their businesses with innovative Salesforce solutions
Learn about our global presence, our achievements and history, and our mission
Our Team
Find out about our company culture and the passionate professionals who work here
Leadership
Meet our leaders and find out why they love the work they do at VRP
Partners
We carefully choose all our partners to enhance your platform with the right tools
Accounting Seed
FinDock
Jitterbit
Bullhorn
Copado
Docomotion
Own
Vinton
Careers
Join us and take your career forward with the perfect new role at VRP Consulting
Work Life
Recruitment Process
Career Path
Vacancies
Updates & Insights
Get valuable, actionable insights from our experts and stay informed with all the latest news from VRP and the Salesforce ecosystem
Blog
Discover the latest industry trends and benefit from our experts’ insights
News
Get updates and important news about VRP and Salesforce
Videos
Watch our videos on Salesforce strategy and technology and our services
Knowledge base
Learn from our guides, reports, white papers and other useful materials
Events
See a calendar of future events we’re hosting, taking part in or sponsoring
Get in Touch
EN
Transform your Salesforce environment with intelligent AI solutions that automate processes, personalize customer experiences, and deliver measurable business impact.
VRP brings AI out of the lab and into your operations, embedding it directly into Salesforce to drive measurable outcomes. As a certified Salesforce AI implementation partner, we specialize in transforming Salesforce environments with intelligent automation, predictive analytics, and custom AI agents tailored to your business needs.
Unlock the full potential of your Salesforce environment with AI that delivers real results. Our Salesforce AI implementation services are designed to reduce manual effort, accelerate decision-making, and personalize every customer interaction, while driving measurable business outcomes.
Automate repetitive tasks like data entry and customer support to save time and reduce errors. Free up your team to focus on strategic work, AI handles the busywork.
Predictive models help you forecast sales trends, prioritize top leads, and spot risks before they happen. Turn data into actionable insights with AI-powered analytics.
Understand customer needs instantly and tailor interactions in real time. Resolve issues faster and boost satisfaction with AI-driven support.
Optimize sales cycles with predictive automation and intelligent lead management. AI helps you close deals faster and uncover new revenue opportunities.
Built on Salesforce’s secure Trust Layer, compliance and ethics are built-in. Deploy fast (8–10 weeks) and see ROI in your first quarter.
Cut manual work by 75–90%, process inbound documents in under 2 minutes, and reduce support rework by 50% while improving accuracy.
Start exploring the possibilities with tailored use cases and proven results.
Salesforce AI blends Einstein GPT, predictive analytics, intelligent automation, and custom AI agents to turn your CRM into a smart, adaptive platform. Our solutions embed large language models (LLMs), optical character recognition (OCR), and machine learning directly into Salesforce CRM, partner portals, and custom applications, helping teams work faster, sell smarter, and personalize every customer interaction.
Salesforce AI is built into every layer of your CRM, from Sales Cloud to Marketing Cloud, bringing smarter workflows, natural language processing, and predictive lead scoring into daily operations.
Automate routine tasks like data entry and lead qualification with AI that reduces manual effort, streamlines support, and enriches data with intelligent document processing.
Use machine learning to forecast sales, spot churn risks, and guide strategy with predictive analytics that help teams make faster, smarter decisions.
Deliver tailored experiences at scale with AI agents and NLP that understand customer intent and adapt to individual journeys across channels.
Salesforce AI is built on a secure, compliant foundation, ensuring enterprise-grade governance, privacy, and ethical data use.
Salesforce AI offers a suite of features that automate tasks, analyze conversations, and uncover relationship insights, making your CRM smarter and more proactive.
Automates task execution across workflows.
Analyzes sales and service calls for coaching and optimization.
Surfaces key connections and engagement signals to drive smarter outreach.
Salesforce AI delivers value across departments, empowering teams to work smarter and faster. These solutions improve productivity, decision-making, and customer experience across your organization.
Smarter lead prioritization and pipeline forecasting
AI chatbots, smart case routing, and faster resolution
Predictive campaign performance and audience targeting
Automated insights and reporting
Scalable AI architecture and integration
Anomaly detection and audit automation
Forecasting and scenario modeling for better planning
See how AI transforms operations across industries, not in theory, but in practice.
Manual processing of purchase orders from hundreds of suppliers.
AI reads incoming orders (PDF, Excel, email), creates Salesforce opportunities, assigns territories, and flags pricing exceptions — all in under 30 seconds.
Long call times and fragmented patient data.
AI pulls patient history, insurance status, and appointment slots in real time — booking the visit while the patient is still on the phone.
Hidden compliance risks and slow audit response.
AI monitors customer interactions, flags risks, creates audit trails, and suggests corrective actions before regulators notice.
How AI supports your team, minute by minute.
Your AI agent reviews overnight emails, prioritizes leads based on buying signals, updates CRM stages, and sends a morning briefing:
“Jennifer at TechCorp is ready to buy, she visited the pricing page 3x yesterday. Mike at StartupXYZ needs follow-up, competitor mentioned in last call transcript.”
Customer uploads a blurry receipt via chat. AI reads it, matches the transaction, checks warranty status, and either resolves instantly or escalates with full context, before the customer finishes typing their issue.
Leave your email and we’ll send you exclusive case studies and behind-the-scenes breakdowns.
Security and compliance are non-negotiable. Salesforce AI is built on the Trust Layer, ensuring ethical, secure, and compliant use of data across your organization.
Protect sensitive customer information with built-in privacy safeguards.
Maintain robust access controls and encryption across all AI workflows.
Track AI decisions and data usage for compliance and accountability.
Align with responsible AI principles to avoid bias and ensure fairness.
Unlock the full potential of Salesforce AI with expert-led consulting tailored to your business goals and industry needs. Our services include:
Align Salesforce AI capabilities with your long-term vision.
Deploy predictive and generative AI models into existing workflows.
Ensure your data is secure, compliant, and AI-ready.
Equip teams with intuitive tools and hands-on guidance.
Continuously refine AI performance and maximize ROI.
Our proven process makes implementation fast, secure, and scalable.
We don’t just build AI, we embed it into how your business runs. From pilot to production, our Salesforce AI integration services are agile, auditable, and designed to deliver measurable impact across your Salesforce ecosystem. Our integration capabilities include:
Define a clear vision for AI adoption with tailored roadmaps that align with your business goals, technical landscape, and operational priorities.
Deploy generative AI across sales, service, and marketing with custom Einstein GPT solutions that enhance productivity, personalization, and customer engagement.
Design intelligent virtual assistants and chatbots that automate tasks, handle cases, and deliver seamless self-service experiences.
Ensure your AI is built on solid foundations with expert data cleansing, structuring, and training for predictive accuracy and actionable insights.
Streamline operations with AI-powered workflows, from smart case routing to automated knowledge base updates, reducing manual effort and response time.
Create inclusive, localized AI interactions that support global teams and diverse customer segments with native-language fluency.
Stay ahead with continuous AI refinement, CRM support, and user training to maximize adoption, performance, and ROI.
From customer service to revenue operations, we deploy intelligent AI agents across Salesforce Clouds to automate tasks, enhance decision-making, and elevate user experiences.
Smart case resolution, virtual assistants, and self-service support
Lead scoring, opportunity forecasting, and pipeline insights.
Campaign optimization, audience segmentation, and content personalization.
Personalized product recommendations, dynamic pricing, and cart recovery.
Multilingual support, portal personalization, and content surfacing.
Forecast accuracy, deal risk detection, and rep performance analytics.
Invoice prediction, fraud detection, and payment behavior modeling.
Student engagement, case management, and learning path recommendations.
Tailored automation for healthcare, travel, and public sector use cases.
VRP builds intelligent AI agents tailored to your unique business needs, workflows, and industry context, delivering automation, insight, and scalability across your Salesforce environment. Custom agents we implement include:
Track regulatory adherence and flag anomalies in real time.
Automate scheduling, attendee engagement, and post-event analytics.
Analyze partner communications and performance to drive strategic alignment.
Predict pipeline outcomes and surface deal risks with precision.
Streamline setup, training, and early engagement workflows.
Manage renewals, upgrades, and churn prediction.
Surface customer feedback trends and identify feature opportunities.
Auto-curate and update help content based on case trends.
Deliver tailored dashboards, predictive insights, and operational intelligence.
Advanced capabilities include: Our agents can parse and standardize multi-format inbound orders, automate complaint handling and escalation flows, interpret partner communications using LLMs, and auto-build cases, quotes, and orders with minimal human input.
Our AI solutions are powered by the latest Salesforce technology, enabling seamless integration, intelligent automation, and enterprise-grade analytics across your entire CRM landscape.
Together, these technologies create a connected ecosystem where data flows freely, AI agents act intelligently, and every user interaction becomes an opportunity for optimization.
AI orchestration and automation platform that powers intelligent agents across Salesforce Clouds.
Predictive campaign performance and audience targeting.
Advanced visualization and business intelligence for deep insights, predictive analytics, and executive-ready dashboards.
We tailor Salesforce AI solutions to meet the unique needs of your industry, delivering specialized agents that solve real-world business challenges with precision, automation, and insight.
Predictive maintenance, inventory optimization, and supply chain forecasting
Fraud detection, risk scoring, and compliance automation
Patient engagement, care coordination, and clinical data management
Dynamic pricing, booking optimization, and personalized itineraries
Customer behavior prediction, personalized offers, and inventory insights
Donor engagement, campaign automation, and fundraising optimization
Product innovation, support automation, and customer success analytics
Case handling automation, service personalization, and predictive analytics.
Smart grid management, asset maintenance, and usage forecasting
Content recommendations, ad targeting, and audience segmentation
Candidate screening, role matching, and interview scheduling
Student engagement, admissions automation, and personalized learning paths.
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Connect with our consultants to kickstart your Salesforce AI journey.
Our proven implementation process ensures a smooth, strategic transition from concept to impact, delivering scalable AI solutions that integrate seamlessly into your Salesforce environment.
Accelerate performance with AI-powered outcomes you can quantify from day one.
Significant reduction in manual effort and repetitive tasks through intelligent automation.
Documents are parsed, validated, and processed end-to-end in under two minutes.
Cut rework and missing data by half, reducing support ticket volume.
Seamless input validation against live Salesforce data to ensure accuracy and reduce risk.
Deployment completed in under 3 months, with full ROI in the first quarter.
Achieved within the first quarter through streamlined operations and accelerated decision-making.
VRP combines deep Salesforce expertise, multilingual delivery capabilities, and a proven track record of success. We deliver AI solutions that are fast, secure, scalable, and built for real business impact.
In the last 25+ years, over 400 clients have received more than 2,000 successful Salesforce projects, rating them on average above 4.8 out of 5.
Local client-facing teams in EMEA and North America, and delivery hubs at scale in Poland, South America and the Philippines provide the right blend of quality and cost.
For all projects from QuickStarts to multi-year enterprise transformation programs.
A global manufacturer automated B2B order intake across email, PDF, Excel, and scans, cutting processing time from 30 minutes to under 2, eliminating manual entry, and achieving >99% accuracy. Built entirely on Salesforce with GPT-powered interpretation, OCR, and real-time validation. Full ROI in under 3 months.
Drop your email and we’ll send you exclusive case studies.
Salesforce AI brings intelligent automation, predictive insights, and generative capabilities directly into your CRM. It helps streamline operations, reduce manual workloads, and improve decision-making by analyzing data in real time and automating repetitive tasks across sales, service, and marketing.
Einstein GPT is built into the Salesforce platform, allowing you to add generative AI features without changing your architecture. It works within your existing data models and user permissions, enabling AI-powered content generation, summarization, and automation across Sales, Service, and Experience Clouds.
AI delivers the most value in workflows that involve high volumes of data, manual processing, or time-sensitive decisions. Common examples include automating lead qualification, routing support cases, extracting data from documents, and optimizing customer engagement strategies.
Clean, structured data improves AI accuracy, but it’s not a strict requirement. Our implementation process includes data assessment and preparation, ensuring your existing data, whether fragmented or inconsistent, is transformed into a reliable foundation for AI performance.
Salesforce AI is governed by the Trust Layer, which enforces strict data security, privacy, and compliance standards. It ensures that AI models operate within your organization’s data boundaries, respecting user permissions and providing full transparency and control over how data is used.
Yes. Our AI solutions are designed to work seamlessly across all Salesforce Clouds and custom applications. Whether you’re automating sales processes, enhancing customer service, or personalizing digital experiences, AI can be deployed consistently across your entire CRM ecosystem.
Einstein features are pre-built tools designed for common CRM tasks. Custom AI agents are tailored to your specific business needs, allowing for deeper integration, more flexible logic, and personalized workflows that go beyond out-of-the-box functionality.
Clients typically see significant ROI within the first quarter. By reducing manual effort, accelerating document processing, and improving data accuracy, AI drives measurable gains in productivity, customer satisfaction, and operational efficiency.
Absolutely. We recommend starting with a focused pilot to validate results and refine the solution. Our modular approach allows you to test AI in one department and scale across your organization once impact is proven, ensuring agility, low risk, and faster adoption.
Unlock the power of Salesforce AI with expert guidance from VRP. Whether you’re exploring a pilot or scaling across teams, our consultants are here to help you drive measurable impact. Complete the form and we’ll guide you from first contact to tailored implementation.
Here’s how we go from contact to kick-off:
A Salesforce AI consultant will reach out within 24 hours to understand your goals. We’ll schedule a discovery call to review your current setup and identify high-impact opportunities.
Our team will conduct a preliminary assessment of your data, workflows, and AI readiness.
We’re happy to sign an NDA to ensure full confidentiality and trust.
You’ll receive a tailored Salesforce AI implementation proposal within 2–5 business days.
