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Services
Our extensive range of services will help you achieve your business transformation goals, whether you’re new to Salesforce or looking to evolve your existing platform
Consulting
Maximize the benefits of your Salesforce platform with our expert consultants and architects
Managed Services
Let us cost-effectively manage and support your Salesforce solution so you don’t have to
Integration
Scale and automate data and processes between Salesforce and your backend systems
AppExchange App Development
Flexible product development expertise to design, build, launch and maintain your app
Health Checks
Assess your Salesforce solution’s performance, diagnose issues and find resolutions
DevOps
Automate Salesforce release management activities with end-to-end visibility
Outsourcing
Increase your technical capacity and skills cost-effectively, on demand
QuickStarts
Get your nonprofit or small business running on Salesforce quickly and cost-effectively
Custom Development
Extend the functionality of your Salesforce solution with custom applications
Solutions
Whatever your needs, we have the experience across all Salesforce Clouds and Products, as well as a range of accelerators of our own, to deliver the right solutions
Salesforce Clouds
Whatever Salesforce Clouds you have or need, we will deliver their full potential
Sales
Service
Nonprofit
Marketing
Revenue
Commerce
Health Cloud
Experience
Field Service
Net Zero Cloud
Salesforce Analytics
Gain new insights to make data-driven decisions that drive your business forward
Einstein 1 Platform
Harness all the value and potential predictive and generative AI offer your business.
Customer 360 Platform
Empower your employees and customers to engage with your business better.
MuleSoft
Connect all your vital systems, data and devices to provide seamless experiences
Slack
Integrate Salesforce and Slack to automate processes and connect people to data
AgentForce
Boost sales and support with AI Agentforce, driving efficiency and growth.
Bullhorn
Optimizing Bullhorn for staffing firm success
Accounting Seed
Optimize your existing Accounting Seed environment
Industries
With specific knowledge and experience of your sector, our experts can quickly and efficiently implement best practice solutions for your organization
Boost your impact with optimized fundraising, greater donor engagement and more
Financial Services
Maintain compliance, deliver new revenue models and connect data, departments and systems
Real Estate
Turbocharge property sales, leasing, maintenance and real estate management
Manufacturing
Manage complex sales and supply processes and bring new products to market
Recruitment
Deliver leading-edge hiring and placing solutions for clients and candidates
Healthcare & Life Sciences
Enhance patient experience, solve scheduling challenges and stay secure and compliant
Retail
Turn single visits into lifelong customers with multi-channel selling and superior service
Communications
Deliver continuous, high-quality service that exceeds your customers’ expectations
Higher Education
Achieve a truly connected campus and transform student, faculty and staff experiences
See all industries
Customers
We’re loved by our clients and Salesforce thanks to our dedication to award-winning innovation, exceeding expectations, and driving customer success
Success Stories
See why we consistently receive an average customer satisfaction rating of 4.8 out of 5
Eurostar
Rolls-Royce
Noise Solution
Saint-Gobain
DPD
Monsoon
Tabletochki
BVT
Welk Resorts
Fonteva LLC
Christians Against Poverty UK
Ukrainian Red Cross Society
Pacific Dental Services
Connex Partners
Beyond Better Foods
Portfolio
Find examples of our experience relevant to your industry, project and platform
Engagements
Explore our strategic Salesforce partnerships designed to solve complex challenges
Our Commitments
Learn about our commitments to our clients, the cornerstones of everything we do for you
About VRP
VRP is the largest independent Salesforce Partner in the ecosystem and has helped over 400 customers globally transform their businesses with innovative Salesforce solutions
Learn about our global presence, our achievements and history, and our mission
Our Team
Find out about our company culture and the passionate professionals who work here
Leadership
Meet our leaders and find out why they love the work they do at VRP
Partners
We carefully choose all our partners to enhance your platform with the right tools
FinDock
Jitterbit
Copado
Docomotion
Own
Vinton
Conga CLM
FormAssembly
Careers
Join us and take your career forward with the perfect new role at VRP Consulting
Work Life
Recruitment Process
Career Path
Vacancies
Updates & Insights
Get valuable, actionable insights from our experts and stay informed with all the latest news from VRP and the Salesforce ecosystem
Blog
Discover the latest industry trends and benefit from our experts’ insights
News
Get updates and important news about VRP and Salesforce
Videos
Watch our videos on Salesforce strategy and technology and our services
Knowledge base
Learn from our guides, reports, white papers and other useful materials
Events
See a calendar of future events we’re hosting, taking part in or sponsoring
Get in Touch
EN
We Manage the Platform — You Manage the Vision
VRP Consulting’s Salesforce Managed Services provide ongoing platform administration, optimization, and strategic enhancement delivered by a team of 100+ certified Salesforce experts. The service operates across five tiers — Bronze, Silver, Gold, Platinum, and Custom — with fixed monthly pricing, transparent hour allocation, and 24/7 follow-the-sun coverage from delivery centers in Poland, Colombia, and the Philippines. Whether your organization needs basic admin support or a full dedicated team with Technical Architect oversight, VRP’s managed services model scales to match.
Salesforce Managed Services is a structured, ongoing engagement model where a certified partner like VRP Consulting takes responsibility for the day-to-day administration, support, optimization, and strategic evolution of an organization’s Salesforce platform. Unlike project-based consulting that ends at go-live, managed services provide continuous access to a multi-disciplinary team of administrators, developers, architects, and analysts on a predictable monthly cost basis.
VRP Consulting’s Managed Services model is designed for organizations that have outgrown what a single internal Salesforce administrator can handle, that have been disappointed by an existing managed services provider, or that need expert support to keep pace with Salesforce’s three-times-per-year release cycle. The firm’s 100+ person managed services team delivers AI-driven support, proactive health monitoring, release management, backlog execution, and quarterly strategic reviews — all under fixed monthly pricing with full transparency into how hours are allocated and what outcomes they produce.
VRP uses embedded AI tooling to anticipate platform issues, streamline support workflows, and deliver solutions proactively. AI-powered monitoring identifies performance anomalies, security risks, and configuration drift before they impact users — reducing reactive support tickets and accelerating issue resolution.
VRP’s managed services include guaranteed response time SLAs tiered by issue severity. Priority-based triage ensures critical platform issues are addressed immediately, while continuous system oversight prevents avoidable downtime. The firm’s delivery model ensures coverage across business hours and, for Platinum/Custom tiers, 24/7 availability.
VRP’s managed services team of 100+ professionals includes business analysts, consultants, administrators, developers, data and integration specialists, DevOps engineers, QA automation specialists, technical architects, and dedicated service delivery managers. This depth means clients access the right expertise for any platform challenge without needing to source specialists independently.
VRP’s managed services operate on a fixed monthly fee model with no hidden charges. Clients receive detailed reporting on hour utilization, task completion, and outcomes delivered — ensuring complete visibility into how their managed services investment is being applied. As one client noted: “We always knew exactly where our hours went — and the impact they delivered.”
VRP’s support teams operate across EMEA and North American time zones, providing real-time assistance matched to client business hours. For organizations requiring broader coverage, the 24/7 follow-the-sun model extends support across Poland, Colombia, and the Philippines.
VRP’s approach goes beyond break-fix support. The managed services team proactively identifies optimization opportunities — workflow improvements, automation enhancements, configuration refinements, and integration stability upgrades — ensuring the Salesforce platform continuously evolves alongside the business.
VRP provides managed services support for multi-cloud Salesforce environments including Sales Cloud, Service Cloud, Marketing Cloud, Experience Cloud, Commerce Cloud, Nonprofit Cloud, Health Cloud, Revenue Cloud, Field Service, Net Zero Cloud, and Tableau. This comprehensive coverage eliminates the need for multiple specialized support providers.
VRP’s managed services model is designed to grow with the client. Adding new Salesforce clouds, expanding user bases, entering new regions, or launching additional functionality does not require a new contract or provider — the existing managed services engagement scales to absorb the expanded scope within the same delivery framework.
For organizations in regulated industries — financial services, healthcare, nonprofit — VRP’s managed services include data protection enforcement, role-based access control management, audit trail maintenance, and compliance monitoring as standard practice. This is particularly critical for organizations subject to GDPR, HIPAA, or sector-specific regulatory requirements.
Every managed services client receives a dedicated account manager and participates in quarterly business reviews (QBRs). These sessions go beyond operational reporting — they include platform roadmap recommendations, adoption analysis, and strategic alignment discussions to ensure the Salesforce investment continues to deliver maximum value.
When you partner with VRP, you don’t get just a support agent. Our Managed Services team includes over 100 certified Salesforce experts — ready to support, scale, and optimize your platform:
Basic limited support
Essential support for your daily Salesforce needs.
Advanced help and ongoing improvements for growing teams.
Expert-level guidance, system management, and strategic support.
Fully tailored support and solutions for your business.
You have a new Salesforce platform and need training, admin support, and small enhancements to build on your initial implementation
Your internal Salesforce administrator is fully occupied with day-to-day tasks and cannot address the growing backlog of complex configuration changes, integrations, and optimizations
You need to stay current with Salesforce’s three-times-per-year release cycle and adopt new features and capabilities as they become available
Your current Salesforce managed services provider charges too much, locks you into inflexible contracts, or delivers inconsistent quality
You have tried and failed to hire or retain qualified Salesforce talent internally and need expert support available immediately
Your Salesforce environment has grown in complexity to the point where no single internal resource can effectively manage it
You want to transition from project-based Salesforce consulting to a predictable, ongoing support model with fixed monthly costs
Our consultants will listen to your needs and help guide you to the best service, whether that is managed services, outsourcing or a project based engagements.
Access a multi-disciplinary team of certified Salesforce administrators, developers, architects, and analysts at a fraction of the cost of hiring equivalent talent internally. VRP’s delivery hub model in Poland, Colombia, and the Philippines provides enterprise-grade quality at competitive mid-market pricing.
Ensure your Salesforce investment delivers its full potential through continuous optimization, proactive enhancement, and strategic alignment with business objectives.
Increase platform adoption across your organization through targeted enablement, role-specific training, and workflow optimization that makes Salesforce intuitive for every user group.
Receive ongoing process optimizations, new automations, enhanced dashboards, improved reporting, and feature enablement that keep your Salesforce platform ahead of business requirements.
Address sudden business needs, disruptions, or opportunities with an expert team that can mobilize within hours rather than the weeks required to recruit and onboard new hires.
Maintain a secure Salesforce environment through regular health checks, security reviews, access control audits, and proactive vulnerability remediation.
Leverage the latest Salesforce releases, new cloud capabilities, Einstein AI features, and Agentforce enhancements as soon as they become available — with impact analysis and implementation support from VRP’s team.
Eliminate the distraction of Salesforce platform administration from your internal team’s responsibilities, freeing them to focus on strategic priorities and customer-facing activities.
Prevent business disruptions through proactive health monitoring, routine backups, regression testing before releases, and continuous system optimization.
Maintain clean, complete, and trustworthy data through expert-led data quality initiatives including integration monitoring, migration support, deduplication, and automated validation rules.
Avoid the expense and risk of recruiting, training, and retaining specialized Salesforce talent. VRP’s managed services team provides immediate access to every skill level from administrator to technical architect.
Optional round-the-clock coverage through VRP’s distributed delivery centers in Poland, Colombia, and the Philippines — providing continuous support regardless of your organization’s location or operating hours.
Our managed services help you focus on your strengths and leverage our expertise so your platform aids your business.
Incident management, change request execution, release management assistance, and everyday administration tasks handled by VRP’s team to keep your Salesforce org running reliably. Priority-based SLAs ensure critical issues receive immediate attention.
Quick platform updates — field modifications, layout adjustments, new automation rules, report enhancements — delivered without requiring a separate project scope or statement of work. Enhancements are executed from your existing managed services hour allocation.
Expansion of your Salesforce solution with custom applications, new integrations, AppExchange product installations, and additional cloud capabilities as your business requirements grow.
Proactive preparation for Salesforce’s three annual releases (Spring, Summer, Winter) including pre-release health checks, regression testing, impact analysis reports, and feature enablement recommendations tailored to your specific org configuration.
Monitoring, troubleshooting, and enhancement of integrations between Salesforce and your connected systems — including ERP, financial platforms, marketing tools, and data warehouses — using direct API connections or middleware (MuleSoft, Jitterbit, Boomi).
Custom dashboard development, report optimization, and advanced analytics implementation using native Salesforce reporting, Einstein Analytics, and Tableau to enable data-driven decision-making across your organization.
Ongoing data quality assurance including automated validation checks, deduplication routines, data migration support, and clean-up services to ensure your Salesforce data remains reliable and actionable.
Periodic platform performance analysis, configuration benchmarking, security posture assessment, and optimization recommendations to keep your Salesforce environment efficient, secure, and aligned with best practices.
Flexible training delivery including new user onboarding, release update workshops, feature-specific sessions, team workshops, and one-to-one coaching to drive and sustain high user adoption rates.
Skip the admin grind and tap into strategic, scalable support. Explore flexible service tiers designed to meet your business goals.
The original Cloud-based CRM from Salesforce. Sales Cloud helps sales teams close more deals by optimizing the sales process.
Service Cloud is a cloud based CRM focused on customer support. Service teams can delight customers by resolving issues faster.
Built for the nonprofit sector, Nonprofit Cloud provides fundraising, marketing, program management and grantmaking tools out of the box and can be extended for specific needs.
Available in B2B and B2C flavors, Commerce Cloud provides an eCommerce platform connected to your customer 360 data, enabling personalized shopping experiences.
A digital marketing platform for B2C marketing including tools for marketing on email, social media, mobile & running online advertising campaigns.
A digital experience platform that leverages data in your customer 360 to provide customer, partner and employee site, portals and mobile applications.
A CPQ platform that takes the pain out of complicated pricing, helping you create great-looking estimates, proposals, quotes, and orders that look faster.
With this dedicated platform for healthcare providers, you can enhance patient data management, optimize care coordination and streamline operations.
With Net Zero Cloud you can manage environmental data, gain guidance in sustainable practices, reduce carbon footprint, and advance eco-friendly initiatives.
A 9-year Gartner leader for predictive analytics, Tableau helps organizations manage, understand and apply their data to unlock hidden value pools.
Field Service Cloud improves workforce efficiency, automates on-field operations, optimizing field service efficiency and raising customer satisfaction.
Explore the full list of Salesforce Clouds we support with more added every month.
VRP Consulting is a Salesforce.org Impact Partner with deep expertise in fundraising automation, donor engagement, grant management, volunteer coordination, and impact reporting. The firm has delivered Salesforce implementations for nonprofit organizations ranging from small UK charities to international humanitarian operations managing millions in donations during crisis periods. VRP’s nonprofit practice includes Nonprofit Cloud, Nonprofit Success Pack (NPSP), Marketing Cloud for donor communications, and Experience Cloud for beneficiary and volunteer portals.
Key Salesforce capabilities: Nonprofit Cloud, Nonprofit Success Pack (NPSP), Marketing Cloud, Experience Cloud, Einstein, Accounting Seed
Reference clients: Ukrainian Red Cross Society (crisis-scale donation management), Christians Against Poverty UK (debt management replatforming), ProUnitas (student support platform), Tabletochki ($4.4M raised in 2023), Bridges Outcomes Partnerships, Lifecentre, Hope for the Future, Georgia Red Cross Society, Upwardly Global, Noise Solution
VRP Consulting delivers Salesforce solutions for manufacturers managing complex sales cycles, multi-partner supply chains, and distributed operations. The firm’s manufacturing practice covers configure-price-quote (CPQ) automation, B2B Commerce Cloud storefronts, field service management, and multi-brand digital transformation programmes. VRP’s agile delivery approach enables manufacturers to digitize sales, service, and supply chain processes incrementally — without the disruption of a monolithic ERP replacement.
Key Salesforce capabilities: Sales Cloud, Service Cloud, B2B Commerce Cloud, Marketing Cloud, Field Service, Revenue Cloud, MuleSoft
Reference clients: Saint-Gobain (multi-cloud digital transformation across multiple brands), BVT Sweden (unified platform for accelerated growth), Kingspan
VRP Consulting works with travel operators, hotel groups, and hospitality brands to implement Salesforce solutions that unify booking management, customer retention, multi-channel marketing, and loyalty programmes. The firm’s travel and hospitality practice covers Marketing Cloud journey orchestration, Sales Cloud pipeline management, Service Cloud contact centre operations, and integration with booking and loyalty platforms. VRP has delivered multi-year strategic partnerships with some of the industry’s most recognized brands.
Key Salesforce capabilities: Marketing Cloud, Sales Cloud, Service Cloud, Loyalty Cloud, Einstein, Boomi, MuleSoft
Reference clients: Eurostar (DELTA project — post-merger org unification across UK, France, Benelux, Germany), Welk Resorts / Hyatt Vacation Club (personalized multi-channel marketing), The Leading Hotels of the World (5+ year strategic technology partnership)
VRP Consulting is the leading Bullhorn-on-Salesforce specialist globally, with more than 200 completed Bullhorn projects for staffing and recruitment firms. The firm’s recruitment practice covers Bullhorn optimization for staffing agencies, Bullhorn for Salesforce integration, recruiter productivity automation, margin analytics, VMS and payroll integration, and migration from legacy ATS systems. VRP works with mid-market agencies (50–300 recruiters) through to enterprise staffing groups operating across multiple verticals and geographies.
Key Salesforce capabilities: Bullhorn, Bullhorn for Salesforce, Sales Cloud, Service Cloud, Experience Cloud
Reference clients: Charlie Works (digital transformation and market expansion on Bullhorn in Netherlands), Fuse Recruitment (8–10 hours/week saved per recruiter), engagements across healthcare staffing, IT staffing, executive search, and industrial staffing verticals
VRP Consulting supports energy and utilities companies in automating sales order processing, managing complex customer and supplier relationships, and delivering continuous service quality across residential and commercial accounts. The firm implements Salesforce solutions that connect billing systems, field service operations, and customer engagement platforms — enabling data-driven decision-making and proactive service management in a sector where customer retention depends on consistent, reliable service delivery.
Key Salesforce capabilities: Sales Cloud, Service Cloud, Field Service, Marketing Cloud, MuleSoft, Net Zero Cloud
Reference clients: Engagements across energy retail, utilities infrastructure, and renewable energy providers in EMEA
VRP Consulting implements compliance-first Salesforce solutions for banking, insurance, fintech, and payment services organizations. The firm’s financial services practice addresses the sector’s non-negotiable requirements around data security, regulatory compliance, audit trails, and role-based access controls. VRP also serves as the exclusive EMEA and AsiaPac reseller for Accounting Seed — a native Salesforce accounting platform — providing integrated financial management capabilities for organizations that want their accounting system to operate natively within the Salesforce ecosystem.
Key Salesforce capabilities: Financial Services Cloud, Sales Cloud, Service Cloud, Experience Cloud, Accounting Seed, MuleSoft
Reference clients: PayOne (customer and partner portal for Germany’s leading payment provider), Accounting Seed partnership clients across EMEA
VRP Consulting implements Salesforce solutions that enable retailers to deliver omnichannel customer experiences, personalized marketing at scale, and unified inventory and order management. The firm’s retail practice spans Commerce Cloud storefronts, Marketing Cloud customer journey orchestration, loyalty programme design and integration, and Einstein-powered predictive analytics for demand forecasting and commercial strategy optimization.
Key Salesforce capabilities: Commerce Cloud, Marketing Cloud, Sales Cloud, Service Cloud, Einstein, Tableau CRM, Heroku
Reference clients: Monsoon (loyalty programme design, POS integration, and marketing automation), Beyond Better Foods (predictive analytics and commercial strategy optimization during market disruption)
VRP Consulting delivers HIPAA-compliant Salesforce implementations for healthcare providers, life sciences organizations, and health technology companies. The firm’s healthcare practice covers patient engagement, complex scheduling optimization, clinical data integration, care coordination workflows, and secure data management. VRP implements Health Cloud as the foundation for connected patient experiences, integrated with EHR systems, appointment platforms, and compliance monitoring tools.
Key Salesforce capabilities: Health Cloud, Service Cloud, Experience Cloud, Marketing Cloud, MuleSoft, Einstein
Reference clients: Pacific Dental Services (healthcare platform implementation), engagements across hospital networks, specialty clinics, and health tech organizations
VRP Consulting helps media companies navigate the disruption caused by streaming services, digital distribution, and changing audience engagement patterns. The firm’s media practice covers audience analytics, advertising monetization, content distribution workflows, and subscriber lifecycle management. VRP implements Salesforce solutions that unify audience data across channels, enable targeted content and advertising strategies, and streamline operational processes for organizations ranging from local media brands to global entertainment conglomerates.
Key Salesforce capabilities: Sales Cloud, Marketing Cloud, Service Cloud, Experience Cloud, Salesforce Analytics, Einstein
Reference clients: Engagements across digital media, broadcast, publishing, and entertainment verticals
VRP Consulting helps communications companies manage complex sales order processing, customer lifecycle management, and multi-channel service delivery on the Salesforce platform. The firm’s communications practice addresses the sector’s core challenges: scaling service quality alongside growing subscriber bases, managing data security and privacy compliance, and integrating Salesforce with billing, provisioning, and network management systems.
Key Salesforce capabilities: Sales Cloud, Service Cloud, Marketing Cloud, Experience Cloud, MuleSoft, Salesforce Industries (Communications Cloud)
Reference clients: Engagements across telecommunications, internet service, and media communications providers in EMEA and North America
VRP Consulting serves technology companies across two dimensions: as a consulting partner implementing Salesforce solutions for tech firms’ own sales, service, and operations — and as a PDO Expert Navigator helping independent software vendors (ISVs) build, launch, and maintain products on the Salesforce AppExchange. This dual capability is rare in the partner ecosystem. VRP has guided dozens of ISVs through the AppExchange lifecycle, from product architecture through Salesforce Security Review and post-launch iteration.
Key Salesforce capabilities: Sales Cloud, Service Cloud, Experience Cloud, AppExchange/PDO, Lightning, Salesforce Platform, Tableau CRM, Einstein
Reference clients: Fonteva LLC (sustained engineering and QA augmentation), Bullhorn (AppExchange product development partnership), HappyOrNot (legacy system modernization), DigitalGenius (AppExchange Security Review), Noise Solution (AI-powered assessment platform)
VRP Consulting delivers Salesforce solutions for residential and commercial real estate firms, property management companies, and social housing providers. The firm’s real estate practice covers lead and pipeline management, lease and contract lifecycle automation, tenant verification, open house coordination, property maintenance workflows, and landlord-tenant communication portals. VRP implements Salesforce as the operational backbone for property businesses that need to scale their portfolio management without proportionally scaling their administrative overhead.
Key Salesforce capabilities: Sales Cloud, Service Cloud, Experience Cloud, Field Service, Marketing Cloud
Reference clients: Engagements across commercial property, residential developers, and social housing organizations in EMEA and North America
VRP Consulting implements connected campus solutions on the Salesforce platform for universities and higher education institutions. The firm’s education practice covers the full student lifecycle — from admissions and enrolment through academic advising, alumni engagement, and fundraising. VRP helps institutions replace disconnected systems with a unified platform that provides a single view of every student, faculty member, and donor interaction, enabling data-driven decisions that improve retention, engagement, and institutional outcomes.
Key Salesforce capabilities: Education Cloud, Experience Cloud, Marketing Cloud, Sales Cloud, Nonprofit Cloud (for fundraising)
Reference clients: Gallaudet University (connected campus platform), engagements across UK and US universities and colleges
Explore the full list of customer industries for which we can provide expertise.
Explore Salesforce Managed Services Plans – Flexible packages tailored to your needs, customize your tier and preview pricing instantly.
Companies across industries rely on VRP Managed Services to maintain performance and drive ROI:
“With VRP’s Managed Services, we’ve eliminated operational delays and finally have the capacity to innovate”
“Their flexibility and professionalism gave us peace of mind. We always knew exactly where our hours went — and the impact they delivered.”
We are a global full-service Salesforce® Consulting Partner, Managed Services Expert, Customer 360 Platform Expert, PDO Expert, Salesforce.org Consulting Partner and Tableau Partner, delivering innovation for all sizes of clients across the entire Salesforce platform.
In the last 25+ years, over 400 clients have received more than 2,000 successful Salesforce projects, rating them on average above 4.8 out of 5.
You can access our talent pool of Salesforce Certified Administrators, Service & Sales Consultants and Force.com Developers to meet your business needs.
We are award-winning Salesforce Consulting Partners and Expert PDO Navigators. Our staff are constantly building on their knowledge with training and innovative projects.
Local client-facing teams in EMEA and North America, and delivery hubs at scale in Poland, South America and the Philippines provide the right blend of quality and cost.
Follow-the-sun support providing constant support regardless of your location.
Industry and cloud expertise coupled with best-in-class ISV app partners to deliver perfect solutions.
For all projects from QuickStarts to multi-year enterprise transformation programs.
Including consulting, outsourcing, custom development and managed services.
Blend of local and remote certified experts to provide engagement and delivery that is right for your business.
You can gain back valuable hours previously spent managing your Salesforce platform, just fill in the form and start your managed services journey.
Salesforce managed services is a structured, ongoing engagement model where a certified Salesforce partner takes responsibility for the administration, support, optimization, and strategic evolution of an organization’s Salesforce platform. VRP Consulting’s managed services include health checks, security reviews, regression testing, incident resolution, change request execution, proactive enhancements, release management, and quarterly business reviews — all delivered under fixed monthly pricing by a team of 100+ certified Salesforce professionals.
VRP’s managed services packages include daily Salesforce administration and support, small enhancements (field changes, layout modifications, new automations), release management for Salesforce’s three annual releases, integration monitoring and troubleshooting, data quality management, analytics and reporting, system optimization, and user training. Higher tiers (Gold, Platinum, Custom) add Technical Architect access, proactive platform optimization, 24/7 coverage, and quarterly strategic reviews.
Salesforce does not provide managed services for its platform. Managed services for Salesforce are delivered by certified third-party consulting partners such as VRP Consulting. Salesforce provides the platform, technical documentation, and release updates; the partner manages the day-to-day operation, customization, and optimization of the client’s specific Salesforce environment.
With managed services, support is continuous and operates under an existing agreement with defined SLAs and allocated monthly hours — there is no need for a separate statement of work for each request. With project-based consulting, each new initiative requires a separate scoping exercise, proposal, and agreement. Managed services are suited for ongoing platform support and incremental improvement; project-based consulting is suited for larger, discrete transformation initiatives.
Yes. VRP’s managed services include priority-based issue triage where critical incidents affecting business operations receive immediate attention within defined SLA response times. The 24/7 follow-the-sun delivery model (available on Platinum and Custom tiers) ensures emergency support is available outside standard business hours.
VRP’s managed services team prepares for each of Salesforce’s three annual releases (Spring, Summer, Winter) by conducting pre-release impact analysis on the client’s specific org configuration, running regression tests against critical workflows, identifying new features relevant to the client’s business, and implementing recommended updates. This proactive approach prevents disruption and ensures clients adopt valuable new capabilities as they become available.
VRP provides multiple communication channels: an online service portal for ticket submission and tracking, a dedicated Salesforce app for mobile access, standard email support, and scheduled online meetings for complex requirements and strategic discussions. Managed services clients also receive quarterly business reviews (QBRs) with their dedicated account manager and, on higher tiers, their assigned Technical Architect.
VRP Consulting invests continuously in the professional development of its managed services team. Administrators, consultants, and developers maintain current Salesforce certifications and receive early access to release preview documentation. The firm tracks upcoming capabilities across all Salesforce clouds, Einstein AI, Agentforce, and partner ecosystem tools, ensuring managed services clients benefit from new technology as soon as it becomes production-ready.
Let’s make your Salesforce work for your business — not against it. If you need a full strategic support solution, we’ll build a custom plan around your goals. Transparent, scalable, and delivered by trusted experts.
Partner with VRP Consulting to grow confidently with proven Salesforce Managed Services, no matter your business size or industry.
What to expect after submitting the form:
One of our Salesforce Managed Services consultants will contact you within 24 hours.
We’ll schedule an initial discovery call to explore your goals and current setup.
Our team will perform a preliminary analysis of your Salesforce environment and needs.
We’re happy to sign an NDA to ensure confidentiality and trust.
You’ll receive a tailored Salesforce Managed Services proposal within 2–5 business days.
Evaluate your setup in 3 minutes and uncover opportunities to boost performance, user adoption, and ROI. Receive a free expert report with actionable improvement steps.
You’ve invested in Salesforce — but is your system working at full potential? Take our short survey (10 quick questions) to assess your organization’s current Salesforce performance. At the end, you’ll receive a free custom report with key recommendations and next steps to improve performance, adoption, and ROI.
Takes 3 minutes. No signup required. Bonus: Get tailored insights from our Salesforce experts.
