Salesforce Einstein

Work smarter with data-driven decisions.

What is Salesforce Einstein®?

Einstein is all about working smarter and profiting from your CRM data through AI. Einstein gives you out-of-the-box application specific tools, a business analytics solution built right into Salesforce, and a platform to build custom smart assistants for your business specific use cases, driving business goals and optimising costs.

What can you do with Einstein?

You can use the data in Salesforce to discover insights, predict outcomes, recommend next steps and automate workflows. Cloud specific Einstein out-of-the-box applications provide smart assistants that help sales, service, marketing and commerce teams do their jobs smarter and faster.

Einstein Analytics can handle mass data sets located in both your Salesforce platform and third-party solutions to find connections between seemingly disconnected data. The easy-to-navigate user interface highlights insights and predictions that would normally require a team of data scientists.

The Einstein Platform can be configured to create unique smart assistant to address unique cases without lengthy development processes. The Einstein Platform includes tools for creating bots, voice assistant, prediction builder, Einstein Vision & Language, based on your data and Salesforce technology.

Salesforce Einstain
2.35x
Increase in lead conversions
71%
Increase in open rate of new product emails
15.5%
Increase in revenue with Commerce Cloud Einstein

*Source Trailhead Einstein basics

Get the best out of Einstein with VRP Consulting

Whether you are looking to improve customer services, increase sales rep productivity, marketing communication or increase eCommerce revenue through smart assistants, we have the experience to help you get up and running in no time.

What are your options?

If you are taking your first steps with Salesforce, or evolving your existing platform, our experts can match your needs with either full-service consulting and delivery projects, staff augmentation or support. Click to find out more.

Our Cloud Experience Matrix

Explore our project matrix below to learn how our customers were able to digitally transform their business, gain valuable customer insights, automate business processes, improve customer service delivery, personalise their marketing campaigns, implement market disrupting solutions, and drive revenue.

By harnessing the power of Salesforce and VRP expertise.

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