Business meeting with a man presenting at a monitor

Salesforce Managed Services

We Manage the Platform — You Manage the Vision

Stop struggling with Salesforce upkeep. Get expert support, platform enhancements, and strategic guidance — all in a flexible, cost-effective package.

Digital Revolution Awards 2024 Partner Innovation Awards 2022 Winner Partner Innovation Awards 2020 Winner Salesforce Partner since 2010 Salesforce Consulting Partner Salesforce Navigator Expert Salesforce Partner MSP

What are Salesforce Managed Services?

Salesforce Managed Services empowers your business to focus on core operations while we optimize and support your Salesforce platform. Our team of experts across various roles and levels delivers tailored support, seamless enhancements, and strategic solutions to keep your system efficient, secure, and scalable.

In a world where business agility defines success, your Salesforce setup must be more than just functional — it must be optimized, secure, and ready to scale. VRP Consulting’s Managed Services provide support, expert oversight, and strategic enhancements — so you can stop worrying about technical tasks and start focusing on real business growth.

With our VRP's Salesforce Managed Services you can expect

AI

AI-Driven Support for Quicker Results

We use embedded AI to anticipate issues, streamline workflows, and deliver smarter solutions, so you stay ahead with less effort.

Rapid Issue Resolution & Zero Disruption

Enjoy guaranteed quick response times and continuous system oversight to reduce downtime and protect operational flow.

Expert

Certified Salesforce Experts Across All Roles

From architects to administrators, our team brings deep expertise in every Salesforce domain, ensuring best-practice solutions and seamless execution.

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Fixed Monthly Pricing with Full Transparency

No hidden fees or surprises. Our clear, fixed monthly model provides financial clarity so you can budget confidently.

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Real-Time Service Desk in Your Time Zone

Support teams operate in your region to match your business hours, providing real-time resolution and personalized assistance.

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Continuous Improvements, Not Just Reactive Support Fixes

Go beyond troubleshooting. We consistently optimize workflows, configurations, and integrations to keep your system future-ready.

Cloud

Full Coverage Across All Major Salesforce Clouds

Sales, Service, Marketing, Experience, and more, comprehensive support for multi-cloud environments to maintain full ecosystem performance.

Rocket

Seamless Scalability as Your Needs Evolve

Whether you’re expanding teams, adding new functionality, or launching new regions, we help you grow without disruption.

Gear

Governance and Compliance Built In

We help enforce data protection standards, role-based access, and audit trail management, especially crucial for regulated industries.

Hands

Dedicated Account Management & Strategic Guidance

You’re not just supported, you’re advised. Our account managers offer regular strategy reviews to align with your evolving goals.

More Than Support — a Full Expert Team

When you partner with VRP, you don’t get just a support agent. Our Managed Services team includes over 100 certified Salesforce experts — ready to support, scale, and optimize your platform:

VRP Salesforce specialists
Business Analysts
Salesforce Consultants
Salesforce Admins
Data Analysts / Integration Specialist
DevOps Specialists
QA Engineers / Test Automation Specialists
Salesforce Developers
Service Delivery Managers
Technical Architects

Package Comparison

Silver

Essential support for your daily Salesforce needs.

Gold

Advanced help and ongoing improvements for growing teams.

Platinum

Expert-level guidance, system management, and strategic support.

Custom

Fully tailored support and solutions for your business.

Managed Services are perfect if…

You have a new Salesforce platform and require training, support and small enhancements.

Your existing systems admin is fully occupied and you need help with more complex issues.

You need to stay ahead by adopting updates and new features as they become available.

Your existing salesforce support provider is expensive and has inflexible contracts.

You have an existing salesforce managed service provider who delivers poor quality work.

You struggle to hire and retain Salesforce talent and need support now.

Your Salesforce solution has become too complex to manage.

Not sure if Managed Services
are right for you?

Our consultants will listen to your needs and help guide you to the best service, whether that is managed services, outsourcing or a project based engagements.

Benefits of Managed Services

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Cost-effective expertise

Access a wide range of Salesforce
experts at low cost.

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Get the most value from Salesforce

Maximize your ROI from your Salesforce investments.

Drop

Create your own power-users

Increase adoption to streamline processes and ensure best practices are followed.

Gear

Evolve and enhance

Receive constant process optimizations through
new automations, dashboards and reports.

Rocket

Vital help when you need it

Respond effectively and immediately to any sudden business needs or disruptions.

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Peace of mind

Keep your business secure with regular checks, updates and fixes.

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Be at the cutting edge

Stay up to date and leverage the latest Salesforce updates and enhancements.

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No distractions due to administration

Focus on your core responsibilities, not your infrastructure.

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Minimize avoidable outages

Prevent business disruptions through regular health checks, routine backups, and continuous system improvements.

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Data you can rely on

Ensure data quality with proper integrations, data migrations and regular data cleanups.

people

Cut your hiring costs

Never worry about hiring, training and retaining your tech resources.

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Support anytime, anywhere

Optional 24/7 “follow the sun” model providing constant support, regardless of your location.

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Manage your business, not your Salesforce platform

Our managed services help you focus on your strengths and leverage our expertise so your platform aids your business.

What you get with VRP Managed Services

Small enhancements

Request and receive small enhancements when you need. If you notice an optimization opportunity or new need, we can deliver fast. Larger enhancements are better for a project based engagement.

  • Fields and record types updates
  • New automations
  • Page layout updates

Daily support

Get day-to-day Salesforce support including correcting incidents, solving problems, completing change requests, and carrying out release management processes.

  • General user admin
  • Troubleshooting
  • Ongoing maintenance

Continuous evolution

Access our broad team of Salesforce experts experienced across the Salesforce platform and third-party solutions to continually enhance your solution.

  • AppExchange installs
  • Integrations
  • Custom interfaces and apps

Analytics, dashboards and reports

Empower your employees to unlock value pools and make data driven decisions. Whether you need a basic dashboard or in-depth analytics and predictive insights from Einstein and Tableau displayed in reports and dashboards, our team can deliver.

  • Creating reports and dashboards
  • Updating existing analytics

Integration updates and support

Gain a single source of truth and a unified experience with a seamless Salesforce integration of all your disparate systems using industry best practices.

  • Direct and middleware integrations
  • Limited implementation and updating
  • Monitoring and troubleshooting

Data management

Ensure your data quality via our services. Whether you need to execute a smooth data migration, undergo data cleaning or implement a new solution to automate data quality, our experts are ready.

  • Data migration
  • Data quality reviews
  • Data clean up

Enablement & Training

Increase adoption and increase the value your company extracts from Salesforce. We can conduct training sessions with trainers, individual users or whole teams.

  • New user onboarding
  • New release training
  • Train-the-trainer, 1:1 or team workshops

Platform Optimization & Strategic Insights

Take Salesforce from stable to standout. Our team analyzes system performance, identifies hidden inefficiencies, and guides you with actionable insights that align with your business goals.

  • Performance tuning & platform benchmarking
  • Security risk prioritization
  • Strategic recommendations for optimization

Adopt the latest updates

Navigate Salesforce tri-annual release cycle with ease. Our team runs regression testing and prepares a summary of each release and their business impact.

  • New release reports with recommendations
  • Health checks in advance of new releases
  • Regression testing to prevent disruption

Small enhancements

Request and receive small enhancements when you need. If you notice an optimization opportunity or new need, we can deliver fast. Larger enhancements are better for a project based engagement.

  • Fields and record types updates
  • New automations
  • Page layout updates

Daily support

Get day-to-day Salesforce support including correcting incidents, solving problems, completing change requests, and carrying out release management processes.

  • General user admin
  • Troubleshooting
  • Ongoing maintenance

Continuous evolution

Access our broad team of Salesforce experts experienced across the Salesforce platform and third-party solutions to continually enhance your solution.

  • AppExchange installs
  • Integrations
  • Custom interfaces and apps

Analytics, dashboards and reports

Empower your employees to unlock value pools and make data driven decisions. Whether you need a basic dashboard or in-depth analytics and predictive insights from Einstein and Tableau displayed in reports and dashboards, our team can deliver.

  • Creating reports and dashboards
  • Updating existing analytics

Integration updates and support

Gain a single source of truth and a unified experience with a seamless Salesforce integration of all your disparate systems using industry best practices.

  • Direct and middleware integrations
  • Limited implementation and updating
  • Monitoring and troubleshooting

Data management

Ensure your data quality via our services. Whether you need to execute a smooth data migration, undergo data cleaning or implement a new solution to automate data quality, our experts are ready.

  • Data migration
  • Data quality reviews
  • Data clean up

Enablement & Training

Increase adoption and increase the value your company extracts from Salesforce. We can conduct training sessions with trainers, individual users or whole teams.

  • New user onboarding
  • New release training
  • Train-the-trainer, 1:1 or team workshops

Platform Optimization & Strategic Insights

Take Salesforce from stable to standout. Our team analyzes system performance, identifies hidden inefficiencies, and guides you with actionable insights that align with your business goals.

  • Performance tuning & platform benchmarking
  • Security risk prioritization
  • Strategic recommendations for optimization

Adopt the latest updates

Navigate Salesforce tri-annual release cycle with ease. Our team runs regression testing and prepares a summary of each release and their business impact.

  • New release reports with recommendations
  • Health checks in advance of new releases
  • Regression testing to prevent disruption

Let Experts Run Your Salesforce —
You Focus on Results

Skip the admin grind and tap into strategic, scalable support. Explore flexible service tiers designed to meet your business goals.

Salesforce clouds we support

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Sales Cloud

The original Cloud-based CRM from Salesforce. Sales Cloud helps sales teams close more deals by optimizing the sales process.

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Heart Heart

Service Cloud

Service Cloud is a cloud based CRM focused on customer support. Service teams can delight customers by resolving issues faster.

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Hands Hands

Nonprofit Cloud

Built for the nonprofit sector, Nonprofit Cloud provides fundraising, marketing, program management and grantmaking tools out of the box and can be extended for specific needs.

Find Out More
Shopping Cart Shopping Cart

Commerce Cloud

Available in B2B and B2C flavors, Commerce Cloud provides an eCommerce platform connected to your customer 360 data, enabling personalized shopping experiences.

Find Out More
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Marketing Cloud

A digital marketing platform for B2C marketing including tools for marketing on email, social media, mobile & running online advertising campaigns.

Find Out More
People People

Experience Cloud

A digital experience platform that leverages data in your customer 360 to provide customer, partner and employee site, portals and mobile applications.

Find Out More
discount discount

Revenue Cloud

A CPQ platform that takes the pain out of complicated pricing, helping you create great-looking estimates, proposals, quotes, and orders that look faster.

Find Out More
Health Bag Health Bag

Health Cloud

With this dedicated platform for healthcare providers, you can enhance patient data management, optimize care coordination and streamline operations.

Find Out More
Hand Hand

Net Zero Cloud

With Net Zero Cloud you can manage environmental data, gain guidance in sustainable practices, reduce carbon footprint, and advance eco-friendly initiatives.

Find Out More
Tableau Tableau White

Tableau

A 9-year Gartner leader for predictive analytics, Tableau helps organizations manage, understand and apply their data to unlock hidden value pools.

Find Out More
Location Location

Field Service

Field Service Cloud improves workforce efficiency, automates on-field operations, optimizing field service efficiency and raising customer satisfaction.

Find Out More

And more

Explore the full list of Salesforce Clouds we support with more added every month.

Explore Salesforce Clouds

News & insights

Industry expertise

Increase the impact of your organization towards its goal with tools for project management, fundraising and more.

Create, manage and sell a complex lineup of products while maintaining complex machinery thanks to your Salesforce solution.

Provide memorable experiences for your guests with solutions for marketing, sales and support.

Fill vacancies faster with a unified platform to find, manage and match candidates to post fast.

Provide constant service through solutions to manage machinery, deliver support and sell complex orders.

Provide more effective financial advice, faster with automations and AI smarts in a platform that meets the highest data security standards.

Provide more engaging shopping experiences that drive revenue, whether they are in store, online or across channels.

Provide more engaging shopping experiences that drive revenue, whether they are in store, online or across channels.

Keep your audience engaged with a solution that helps connect with audiences, and monetize content.

Get better connected with your customers with Salesforce solutions to help you deliver constant service.

Stay at the forefront of innovation with
Salesforce solutions to help you work smarter and more agile.

Revolutionize property sales, leasing, maintenance, property management and other areas of your real estate business.

Support exceptional experiences for students, alumni, faculty and staff, and streamline key processes with a connected campus.

And more

Explore the full list of customer industries for which we can provide expertise.

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How much does it cost?

Explore Salesforce Managed Services Plans – Flexible packages tailored to your needs, customize your tier and preview pricing instantly.

Client Success Stories

Companies across industries rely on VRP Managed Services to maintain performance and drive ROI:

People working in a modern office environment
Fonteva Results
  • Reduced manual support handling by 70%
  • Achieved 4x faster testing cycles
  • Improved overall system reliability through structured QA and enhancement support
Show full story
W2 Onboadred Results
  • Delivered secure DocuSign integration
  • Passed multiple compliance reviews with minimal rework
  • Received full lifecycle support through Managed Services
Show full story

“With VRP’s Managed Services, we’ve eliminated operational delays and finally have the capacity to innovate”

Woman
CRM Manager Global Logistics Brand

“Their flexibility and professionalism gave us peace of mind. We always knew exactly where our hours went — and the impact they delivered.”

Man
COO European Fintech Firm

Trusted by

Rr Yocova Rr Yocova
Eurostar Eurostar
PayOne PayOne
Bullhorn Bullhorn
ADL ADL
IFRC IFRC
LHW - The Leading Hotels LHW - The Leading Hotels
Gallaudet Gallaudet
Happyornot Happyornot
Felm Felm
Rank Group Rank Group
BVT BVT
Kingspan Kingspan
A4D A4D
Upwardly Global Upwardly Global
Beyond Better Foods Beyond Better Foods
Noise solution Noise solution
Fonteva Fonteva
Hyatt Vacation Club Hyatt Vacation Club
DPD DPD
Monsoon Monsoon

Why work with VRP?

We are a global full-service Salesforce® Consulting Partner, Managed Services Expert, Customer 360 Platform Expert, PDO Expert, Salesforce.org Consulting Partner and Tableau Partner, delivering innovation for all sizes of clients across the entire Salesforce platform.

hands 4.8 out of 5 Average customer satisfaction rating
Digital Revolution Awards 2024 Partner Innovation Awards 2022 Winner Partner Innovation Awards 2020 Winner Salesforce Partner since 2010 Salesforce Consulting Partner Salesforce Navigator Expert
Top CRM Consulting Companies in Poland Top Salesforce Partner in CRM Consulting Tableau Partner Excellent based on 10 review by GoodFirms Clutch 5 Stars

2,000+ successful projects

In the last 25+ years, over 400 clients have received more than 2,000 successful Salesforce projects, rating them on average above 4.8 out of 5.

1,100+ expert certifications

You can access our talent pool of Salesforce Certified Administrators, Service & Sales Consultants and Force.com Developers to meet your business needs.

25+ years in operation

We are award-winning Salesforce Consulting Partners and Expert PDO Navigators. Our staff are constantly building on their knowledge with training and innovative projects.

13 offices in 10 countries

Local client-facing teams in EMEA and North America, and delivery hubs at scale in Poland, South America and the Philippines provide the right blend of quality and cost.

24/7 support

Follow-the-sun support providing constant support regardless of your location.

Innovative

Industry and cloud expertise coupled with best-in-class ISV app partners to deliver perfect solutions.

Agile to deliver effectively

For all projects from QuickStarts to multi-year enterprise transformation programs.

Flexible client services

Including consulting, outsourcing, custom development and managed services.

Cost effective

Blend of local and remote certified experts to provide engagement and delivery that is right for your business.

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Start using, not managing your Salesforce platform

You can gain back valuable hours previously spent managing your Salesforce platform, just fill in the form and start your managed services journey.

FAQ

Salesforce managed services is a package of activities to support and extend businesses’ Salesforce solutions to achieve higher ROI on their investments.

VRP Managed Services includes regular health checks, security reviews, regression testing, fixing support tickets, implementing change requests, and continual enhancements.

Salesforce is not a managed services provider. Managed services for the Salesforce platform are provided by third party companies including VRP Consulting.

Managed services are offerings of support and servicing which vary depending on industry and business needs. In the IT field, there are some common forms of managed services including systems administration, data backups, networking, web hosting and more. With Salesforce managed services, every part is related to the operation and development of your salesforce platform.

With managed services, there’s no need for a separate agreement or Statement of work, leading to a rapid triage SLA. With professional services, each new project requires a new statement of work.

With VRP Managed Services, issue and support requests are assigned a priority rating to minimize any impact on the client’s business.

We prepare for releases and upcoming support areas in advance to ensure adoption, deliver value and prevent disruption.

Managed services providers interact in different ways depending on their capabilities and methods. To ensure critical issues are resolved soon, we provide an online portal and salesforce app in addition to standard email support. For more complicated matters and long-term enhancements, we organize online meetings and share release documentation.

Our Managed Services follow a business model that ensures rapid access to capabilities and adaptable delivery, typically within just a few hours.

At VRP Consulting, we are committed to the continued development of our admins, consultants and developers. Our team stays up-to-date with the latest information on upcoming releases and new cloud capabilities or optimizations, as soon as they are presented by Salesforce.

Next Steps

Let’s make your Salesforce work for your business — not against it. If you need a full strategic support solution, we’ll build a custom plan around your goals. Transparent, scalable, and delivered by trusted experts.

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Get Started with the Right Salesforce Managed Services Partner

Partner with VRP Consulting to grow confidently with proven Salesforce Managed Services, no matter your business size or industry.

What to expect after submitting the form:

1

One of our Salesforce Managed Services consultants will contact you within 24 hours.

2

We’ll schedule an initial discovery call to explore your goals and current setup.

3

Our team will perform a preliminary analysis of your Salesforce environment and needs.

4

We’re happy to sign an NDA to ensure confidentiality and trust.

5

You’ll receive a tailored Salesforce Managed Services proposal within 2–5 business days.