Salesforce Consulting Services

Maximize the value of your Salesforce investments with an award-winning Salesforce consulting partner.

What are Salesforce CRM Consulting services?

Salesforce consulting services help businesses enhance their sales, customer support, marketing, and ecommerce operations. Our team of over 500 Salesforce experts analyzes, designs and implements solutions utilizing Salesforce and third party products to drive business transformation.

Our nimble approach gives you access to local consultants and global delivery expertise. No matter your industry or project size, we can provide the right resources for your business transformation goals.

Benefits we bring to your business

Gain a single source of truth to unify disparate data, departments and divisions.

Drive productivity with intuitive solutions leveraging automation and AI to streamline work.

Get a 360° view of your customers to enhance marketing, sales and support.

Increasing customer, partner and employee engagement via personalized portals.

Bolster user adoption through best-practice implementations tailored to your work.

Migrate to the Lightning Experience for.

Architected and implemented integration strategies that scale.

Increase win rates by enhancing the sales process.

Raise customer satisfaction and lifetime value with faster case resolution.

Deliver personalized omnichannel marketing campaigns to drive revenue.

Make data-driven decisions through advanced predictive forecasts.

Enhanced experiences for employees, customers and business partners through powerful, branded, and device-responsive Salesforce1 Mobile Apps.

Why choose VRP Consulting for Salesforce Consulting?

We are a global full-service Salesforce® Consulting Partner, PDO Expert, Salesforce.org Consulting Partner and Tableau Partner, delivering innovation for all sizes of clients across the entire Salesforce platform.

2,000+ successful projects

In the last 25+ years, over 400 clients have received more than 2,000 successful Salesforce projects, rating them on average above 4.8 out of 5.

1,100+ expert certifications

You can access our talent pool of Salesforce Certified Administrators, Service & Sales Consultants and Force.com Developers to meet your business needs.

25+ years in operation

We are award-winning Salesforce Consulting Partners and Expert PDO Navigators. Our staff are constantly building on their knowledge with training and innovative projects.

13 offices in 10 countries

Local client-facing teams in EMEA and North America, and delivery hubs at scale in Poland, South America and the Philippines provide the right blend of quality and cost.

24/7 support

Follow-the-sun support providing constant support regardless of your location.

Innovative

Industry and cloud expertise coupled with best-in-class ISV app partners to deliver perfect solutions.

Agile to deliver effectively

For all projects from QuickStarts to multi-year enterprise transformation programs.

Flexible client services

Including consulting, outsourcing, custom development and managed services.

Cost effective

Blend of local and remote certified experts to provide engagement and delivery that is right for your business.

Navigator Expert - Product Developer Outsources
Navigator Expert - Customer 360 Platform
Salesforce Consulting Partner
Salesforce Partner Innovation Awards 2020 Winner
Salesforce Partner Innovation Awards 2022 Winner
Salesforce Partner Innovation Awards 2023 Winner
Digital Revolution Awards
Top CRM Consulting Companies in Poland
Top Salesforce Partner
Tableau Partner
Good Firms
Clutch 5 Stars

Salesforce solutions we use

Our Salesforce Consulting Services

Salesforce implementation

Get a configured solution delivered according to a planned roadmap to ensure shorter time to value while mitigating risks.

Salesforce Managed Services

Add deep and broad Salesforce expertise without the cost of full-time resources. Our flexible contracts with roll over hours can adapt to your needs.

Salesforce development

Get tailored solutions to address your specific business needs leveraging Lightning Web Components (LWC), Salesforce Apex® , Lightning Platform®, and more.

Salesforce customization

To meet your unique needs, our consultants can craft custom objects, fields, processes and workflows.

Enablement

Our experts will enable your staff to fully utilize your Salesforce platform through personalized workshops.

Salesforce advisory services

Our experts architect solutions matched to your business objectives and matched

Salesforce lightning migration

Before you can blink, you'll be on the fast, Salesforce lightning platform. Our consultants will review, plan and implement your move safely.

Salesforce integration

Gain a single source of truth by integrating with Salesforce. Our experts will guide you to the best option considering costs, scalability and features.

Data Management

Ensure you have clean and complete data. Our team can clean up your data and devise strategies to maintain data integrity.

Industry solutions

Nonprofit

Maximize donor engagement, streamline fundraising, and improve volunteer coordination.

Manufacturing

Boost efficiency, enhance production processes, and improve customer service and satisfaction.

Travel & Hospitality

Personalize guest experiences, optimize bookings, and streamline operations for better service.

Recruitment

Streamline candidate management, enhance client relationships, and automate administrative tasks.

Energy & Utilities

Optimize asset management, enhance customer service, and improve field operations.

Financial Services

Strengthen client relationships, streamline financial operations, and ensure regulatory compliance.

Retail

Enhance customer journeys, personalize marketing strategies, and streamline inventory management.

Healthcare & Life Sciences

Improve patient care quality, optimize healthcare workflows, and ensure regulatory compliance.

Media & Entertainment

Boost audience engagement, optimize content delivery systems, and streamline media operations.

Communications

Improve customer interactions, streamline service processes, and boost operational efficiency.

Hi-Tech

Drive technological innovation, streamline business processes, and enhance customer experiences.

Real Estate

Optimize property management, strengthen client relationships, and streamline real estate transactions.

Higher Education

Enhance student engagement, streamline administrative processes, and improve data management.

And more

Explore the full list of customer industries for which we can provide expertise.

Explore Industries

What you'll get

Depending on your needs, you'll receive one or the combination

1

Your solution implemented according to best-practices

2

Integration with the services you use

3

User Acceptance Testing and training, ensuring adoption

4

Post-go live support, mitigating against any hiccups

5

Optional ongoing support via our flexible managed services packages

6

Momentum for change and a roadmap for future transformation

Featured Case Studies

  • PROJECT

    Re-configure and enhance their existing solution to support new business processes, migrate data and fix fundamental errors.

    PLATFORM

    Sales Cloud

    LOCATION

    USA

    INDUSTRY

    Consulting

    Everyone at VRP that we interacted with was very professional and highly skilled at their role. We feel we made the right decision to partner with VRP to help us clean up and redesign our Salesforce instance, and we are happy with the outcome.

    Phoenix Camacho
    Phoenix Camacho

    Vice President of Revenue Operation

  • PROJECT

    Implementing a new payment solution capable of handling an exponential increase in donations and delivered best practice followup journeys.

    PLATFORM

    Nonprofit Cloud, Marketing Cloud

    LOCATION

    Ukraine

    INDUSTRY

    Nonprofit

    VRP engaged quickly and effectively to help scale our Salesforce Nonprofit Cloud platform to manage the huge influx of donations we have received during this time of crisis. The new third-party donation platform integration and Marketing Cloud automation keeps us better connected to our donors and has saved valuable time so we can focus on our mission.

    Yaroslav Ivakhno
    Yaroslav Ivakhno

    Coordinator of Resource Mobilization Dept

  • PROJECT

    Partnership

    PLATFORM

    Service Cloud, Experience Cloud, Marketing Cloud

    LOCATION

    UK

    INDUSTRY

    Aviation / Manufacturing

    VRP has been a key partner in ideation, design and delivery of Yocova. They continue to impress with their attention to detail, high level of communication, and willingness to go the extra mile.

    Mark Goodhind
    Mark Goodhind

    Chief Product Officer

  • PROJECT

    Innovative solution to capture qualitative video feedback, transcribe, run sentiment analysis and determine AI next best actions to automate assessment processes.

    PLATFORM

    Experience Cloud, Tableau CRM, Heroku, Appinium, Customer 360, Einstein

    LOCATION

    UK

    INDUSTRY

    Nonprofit

    Working with VRP has been great for us. The VRP team has always taken on board our crazy ideas and helped to turn them into solutions which are workable, scalable and impactful.

    Simon Glenister
    Simon Glenister

    CEO

  • PROJECT

    Transform Welk Resorts marketing system to a new personalised, multi-channel solution

    PLATFORM

    Marketing Cloud, Sales Cloud, Einstein

    LOCATION

    USA

    INDUSTRY

    Travel & Hospitality, Consulting

    We value VRP’s expertise in all things Marketing Cloud and their ability to adapt and pivot with all our diverse needs.

    John Pham
    John Pham

    Digital Program Manager

  • PROJECT

    Updated legacy data management and billing systems to increase operational efficiencies

    PLATFORM

    Sales Cloud

    LOCATION

    Finland

    INDUSTRY

    Hi-Tech

    VRP Consulting demonstrated great competence within the Salesforce ecosystem. Their team was flexible and responded quickly so we were always informed and in control.

    Esa Vasara
    Esa Vasara

    Director Of Business Services

  • PROJECT

    Created and configured a new customer and partner portal to increase customer satisfaction and streamline collaboration

    PLATFORM

    Experience Cloud, Service Cloud

    LOCATION

    Germany

    INDUSTRY

    Financial Services

    With VRP you can always expect clear communication, commitment to meet project goals and proactive input of ideas for the optimal implementation.

    Rafael Blaschke
    Rafael Blaschke

    Head Of Master Data & Contracting

  • PROJECT

    Digitally transform the business using an innovative and scalable recruitment platform to support lead generation and expansion into new markets.

    PLATFORM

    Bullhorn

    LOCATION

    Netherlands

    INDUSTRY

    Recruitment

    VRPs' agility in adapting to the situation enabled us to continue with our implementation of a recruitment solution. We are now working on expanding this to a lead gen and sales solution.

    Roderick Juffermans
    Roderick Juffermans

    Marketing & IT Specialist

  • PROJECT

    Partnership

    PLATFORM

    Tableau CRM, Einstein

    LOCATION

    US

    INDUSTRY

    Retail

    VRP’s expertise in predictive analytics and their ability to understand our particular set of challenges, especially during the pandemic, were instrumental in enabling us to optimise our commercial strategy.

    Jen Haberman
    Jen Haberman

    Vice President Of Sales

  • PROJECT

    Consulting design and delivery engagement to merge Thalys and Eurostar orgs, data and processes following corporate merger

    PLATFORM

    Service Cloud, Sales Cloud, Marketing Cloud, Loyalty Cloud, Boomi, MuleSoft

    LOCATION

    UK, France, Benelux, Germany

    INDUSTRY

    Transportation

    The successful launch of the DELTA project saw Eurostar reach a significant milestone in its digital transformation journey. Thanks to the support of VRP's technical expertise, Eurostar is able to provide a unified customer experience for our contact centre customers.

    Laurent Bellan
    Laurent Bellan

    Chief Technology Officer (CTO)

FAQ

VRP Consulting is uniquely positioned to help by providing the highest standard of consulting for Salesforce in flexible and cost-effective packages. As a global full-service Salesforce Consulting Partner, PDO Expert, Salesforce.org Consulting Partner and Tableau Partner with the largest pool of developers globally, we are able to deliver innovation for all sizes of clients across the entire Salesforce platform.

We've worked on projects across a broad range of industries including manufacturing, nonprofit, education, hi-tech, energy & utilities, recruitment, retail, media & entertainment, financial services, healthcare & life sciences, travel & hospitality and the automotive industry.

Salesforce consultancies can help you leverage technologies to delight your customers through outstanding service while increasing business efficiency and performance. Whether you are looking to enhance sales, support, marketing, or integrate everything, a consultancy will help you realize your goals.

Yes, our consultants can conduct a Salesforce health check to identify security risks, performance bottlenecks and unused features.

A Salesforce consultant helps other companies achieve their business goals by implementing and using Salesforce solutions better. Depending on the clients need this may involve architecting a solution, implementing a new application or providing training to staff.

Thousands of professional services firms use Salesforce solutions to help them find and convert leads, manage engagements and provide ongoing support.

Salesforce consultants charge different amounts based on their experience and the scope of a project. Get in touch to get a tailored quote.

A Salesforce consultant designs and can implement a solution to a business problem or need with Salesforce technology. This typically follows the five-step process of discovery, design, development, deployment and support.

The Salesforce platform puts your customers, constituents and employees at the center of your business so you can deliver exceptional experiences. The variety of no-code/low-code cloud solutions to enhance common business operations such as sales, service and marketing are all connected to a single source of truth in customer 360. This allows cross-department collaboration to deliver more value to customers, higher satisfaction and raise productivity.

Trusted by

Yocova Eurostar Payone Bullhorn ADL IFRC LHW Digital Genius Happyornot Felm Bvt Rank Group Kingspan A4D Beyond Better Food Upwardly Global Noise Solution Fonteva Welk Resorts Centra

Find the right solution for your business

Kickstart your next Salesforce project with an award-winning Salesforce partner. Complete the form and one of our consultants will get back to you. No matter your size, industry or requirements, we have the expertise and experience to help you achieve your goals.

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