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Services
Our extensive range of services will help you achieve your business transformation goals, whether you’re new to Salesforce or looking to evolve your existing platform
Consulting
Maximize the benefits of your Salesforce platform with our expert consultants and architects
Managed Services
Let us cost-effectively manage and support your Salesforce solution so you don’t have to
Integration
Scale and automate data and processes between Salesforce and your backend systems
AppExchange App Development
Flexible product development expertise to design, build, launch and maintain your app
Health Checks
Assess your Salesforce solution’s performance, diagnose issues and find resolutions
DevOps
Automate Salesforce release management activities with end-to-end visibility
Outsourcing
Increase your technical capacity and skills cost-effectively, on demand
QuickStarts
Get your nonprofit or small business running on Salesforce quickly and cost-effectively
Custom Development
Extend the functionality of your Salesforce solution with custom applications
Solutions
Whatever your needs, we have the experience across all Salesforce Clouds and Products, as well as a range of accelerators of our own, to deliver the right solutions
Salesforce Clouds
Whatever Salesforce Clouds you have or need, we will deliver their full potential
Sales
Service
Nonprofit
Marketing
Revenue
Commerce
Health Cloud
Experience
Field Service
Net Zero Cloud
Salesforce Analytics
Gain new insights to make data-driven decisions that drive your business forward
Einstein 1 Platform
Harness all the value and potential predictive and generative AI offer your business.
Customer 360 Platform
Empower your employees and customers to engage with your business better.
MuleSoft
Connect all your vital systems, data and devices to provide seamless experiences
Slack
Integrate Salesforce and Slack to automate processes and connect people to data
Industries
With specific knowledge and experience of your sector, our experts can quickly and efficiently implement best practice solutions for your organization
Boost your impact with optimized fundraising, greater donor engagement and more
Financial Services
Maintain compliance, deliver new revenue models and connect data, departments and systems
Real Estate
Turbocharge property sales, leasing, maintenance and real estate management
Manufacturing
Manage complex sales and supply processes and bring new products to market
Recruitment
Deliver leading-edge hiring and placing solutions for clients and candidates
Healthcare & Life Sciences
Enhance patient experience, solve scheduling challenges and stay secure and compliant
Retail
Turn single visits into lifelong customers with multi-channel selling and superior service
Communications
Deliver continuous, high-quality service that exceeds your customers’ expectations
Higher Education
Achieve a truly connected campus and transform student, faculty and staff experiences
See all industries
Customers
We’re loved by our clients and Salesforce thanks to our dedication to award-winning innovation, exceeding expectations, and driving customer success
Success Stories
See why we consistently receive an average customer satisfaction rating of 4.8 out of 5
Ukrainian Red Cross Society
Rolls-Royce
PAYONE
Noise Solution
Bullhorn
Connex Partners
Fonteva LLC
HappyOrNot
Hope For The Future
Welk Resorts
Beyond Better Foods
BVT
Charlie works
MCF
HerMoney Media
Pacific Dental Services
W2 Onboarder
Georgia Red Cross Society
Eurostar
Upwardly Global
Saint-Gobain
Christians Against Poverty UK
Lifecentre
Bridges Outcomes Partnerships
Tabletochki
Portfolio
Find examples of our experience relevant to your industry, project and platform
Our Commitments
Learn about our commitments to our clients, the cornerstones of everything we do for you
About VRP
VRP is the largest independent Salesforce Partner in the ecosystem and has helped over 400 customers globally transform their businesses with innovative Salesforce solutions
Learn about our global presence, our achievements and history, and our mission
Our Team
Find out about our company culture and the passionate professionals who work here
Leadership
Meet our leaders and find out why they love the work they do at VRP
Partners
We carefully choose all our partners to enhance your platform with the right tools
Accounting Seed
FinDock
Jitterbit
Copado
Docomotion
Own
Careers
Join us and take your career forward with the perfect new role at VRP Consulting
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Vacancies
Updates & Insights
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Discover the latest industry trends and benefit from our experts’ insights
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Events
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EN
Salesforce® is more than CRM (customer relationship management). It’s CRM + data + AI - the formula for innovation and success in today’s world. Our Salesforce Einstein 1 Platform Consulting Services will help you truly “move the needle”, generate new revenue and cut costs more efficiently, and outpace your competition as the AI revolution gathers momentum.
The Salesforce Einstein 1 Platform is a comprehensive artificial intelligence-powered platform designed to enhance the capabilities of Salesforce Customer 360, integrating enterprise AI, data, CRM, development, and security. It gives you the capabilities your organization needs to harness all the value and potential of predictive and generative AI.
Forecasting future trends and behaviors to help businesses make better, data-driven decisions more easily.
Creating new content and solutions, enabling businesses to innovate and personalize at scale.
As your Salesforce Einstein Consulting Partner, our experts can create and build Salesforce Einstein AI solutions for all kinds of challenges and use cases, including those below.
If you’d like to discuss how VRP Consulting can help you unleash the power of Salesforce Einstein AI and Data Cloud in any of the ways we’ve looked at here, make sure to contact us now.
Transform business intelligence and make better decisions and strategies.
Empower teams with conversational AI assistance to get tasks done faster.
Engage and sell more effectively with better knowledge of your audience.
The powerful AI assistant for navigating and optimizing tasks with ease.
Create custom AI prompts to enhance your data interaction and user experience.
Design and deploy machine learning models tailored to your business needs.
Prioritize leads effectively with AI-driven scoring to boost conversion rates.
Assess and prioritize opportunities using AI for better sales outcomes.
Gain actionable insights into your sales pipeline for strategic decision-making.
Build AI predictions without code to forecast key business metrics.
Automate customer interactions with intelligent chatbots powered by AI.
Incorporate image recognition and classification into your apps with ease.
Leverage natural language processing to understand and respond to text data.
Harness the power of generative AI to create and refine content seamlessly.
Optimize production processes and improve supply chain efficiency.
Enhance donor engagement and fundraising strategies through data insights.
Use predictive analytics for better risk management and customer service.
Personalize customer experiences and streamline booking processes.
Accelerate product innovation and improve customer support via intelligent insights.
Enhances customer interactions and optimize network performance.
Support patient care and operational efficiency through predictive analytics.
Boost sales and improve inventory management with personalized recommendations.
Enhance energy management and customer service with data-driven insights.
Personalize content delivery and enhance audience engagement.
Streamline candidate sourcing and improve hiring decisions via predictive insights.
Support student engagement and improve operational efficiency through data analysis.
Enhance property management and sales strategies with predictive market insights.
And more
Explore the full list of Salesforce Clouds we support with more added every month.
In the last 25+ years, over 400 clients have received more than 2,000 successful Salesforce projects, rating them on average above 4.8 out of 5.
You can access our talent pool of Salesforce Certified Administrators, Service & Sales Consultants and Force.com Developers to meet your business needs.
We are award-winning Salesforce Consulting Partners and Expert PDO Navigators. Our staff are constantly building on their knowledge with training and innovative projects.
Local client-facing teams in EMEA and North America, and delivery hubs at scale in Poland, South America and the Philippines provide the right blend of quality and cost.
Follow-the-sun support providing constant support regardless of your location.
Industry and cloud expertise coupled with best-in-class ISV app partners to deliver perfect solutions.
For all projects from QuickStarts to multi-year enterprise transformation programs.
Including consulting, outsourcing, custom development and managed services.
Blend of local and remote certified experts to provide engagement and delivery that is right for your business.
Innovative solution to capture qualitative video feedback, transcribe, run sentiment analysis and determine AI next best actions to automate assessment processes.
Experience Cloud, Tableau CRM, Heroku, Appinium, Customer 360, Einstein
UK
Working with VRP has been great for us. The VRP team has always taken on board our crazy ideas and helped to turn them into solutions which are workable, scalable and impactful.
CEO
Consulting design and delivery engagement to merge Thalys and Eurostar orgs, data and processes following corporate merger
Service Cloud, Sales Cloud, Marketing Cloud, Loyalty Cloud, Boomi, MuleSoft
UK, France, Benelux, Germany
Transportation
The successful launch of the DELTA project saw Eurostar reach a significant milestone in its digital transformation journey. Thanks to the support of VRP's technical expertise, Eurostar is able to provide a unified customer experience for our contact centre customers.
Chief Technology Officer (CTO)
Implementing a new payment solution capable of handling an exponential increase in donations and delivered best practice followup journeys.
Nonprofit Cloud, Marketing Cloud
Ukraine
VRP engaged quickly and effectively to help scale our Salesforce Nonprofit Cloud platform to manage the huge influx of donations we have received during this time of crisis. The new third-party donation platform integration and Marketing Cloud automation keeps us better connected to our donors and has saved valuable time so we can focus on our mission.
Coordinator of Resource Mobilization Dept
To implement Salesforce Einstein, your organization needs to have a Salesforce instance in place, along with a sufficient volume of relevant data to train the AI models. It is also beneficial to have a clear understanding of the specific business problems you aim to solve with AI. Ensuring data quality and completeness is crucial for effective AI implementation.
While using Salesforce Einstein after it's set up can be straightforward, partnering with a Salesforce expert is highly valuable during the implementation phase. A Salesforce Partner offers specialized knowledge and experience, ensuring that your Einstein solutions are customized to fit your business needs. They can manage complex tasks such as data integration, model training, and system customization, freeing your team to concentrate on strategic initiatives. Collaborating with a Salesforce partner helps reduce risks, streamline the implementation process, and maximize the benefits of your AI investment.
The implementation timeline for Salesforce Einstein can vary based on the complexity of your requirements and the readiness of your data. Simpler setups might be completed in a few weeks, while more complex implementations involving custom models and extensive data preparation may take several months. Working with experienced consultants can help streamline the process and ensure timely deployment.
To ensure a successful Salesforce Einstein implementation, start by clearly defining your business goals and the specific use cases for AI. Ensure your data is clean, relevant, and well-organized. Engage stakeholders across your organization to align on objectives and foster collaboration. Additionally, leveraging the expertise of Salesforce consultants can provide valuable guidance and support throughout the implementation process.
Common challenges during Salesforce Einstein implementation include data quality issues, integration complexities, and resistance to change within the organization. Ensuring data accuracy and completeness is critical, as poor data quality can lead to unreliable AI insights. Integrating Einstein with existing systems may require technical adjustments, and it's important to manage change effectively to encourage user adoption and maximize the benefits of AI.
Measuring the ROI (return on investment) of Salesforce Einstein implementation involves tracking key performance indicators (KPIs) that align with your business objectives. This can include metrics such as increased sales conversions, improved customer satisfaction scores, and reduced operational costs. Regularly reviewing these metrics and comparing them to baseline figures before Einstein implementation will help you assess the tangible benefits and financial impact of AI on your business.
Yes, Salesforce Einstein can integrate with various external systems and applications through APIs and connectors. This allows you to extend the capabilities of Einstein by incorporating data from other sources, creating a more comprehensive and unified AI-driven ecosystem. Integration with external systems enables seamless data flow and enhances the overall functionality of your Salesforce environment.
If you’re starting out with Salesforce, or evolving an existing platform, our Salesforce Nonprofit Cloud Services can match your needs. We can help with full-service consulting and delivery projects, staff augmentation (including certified administrator, technical architect and developer resources) or support. Click to find out more.
Salesforce Consulting
Salesforce Outsourcing
Kickstart your own AI revolution with an award-winning Salesforce Partner. Complete the form and one of our consultants will get back to you. Whatever your size, location or requirements, our expertise and experience will help you make the most of the Salesforce Einstein 1 Platform.
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