Why watch this?
In the fast-paced world of public transportation, a seamless experience is crucial for both customers and service providers. In this video, you can find out about Salesforce’s suite of powerful tools that can ensure this journey — from booking tickets to handling customer service inquiries — runs smoothly at every step.
Overview
In the third episode of VRP Tech Studio, VRP Consulting’s webinar series, Anastasiya Vinogradova, VRP Marketing Cloud Practice Director, and Rebecca Heald, Enterprise Architect, go on a journey with Misha, the VRP bear, to explore how Salesforce’s powerful technology is transforming transportation.
What you will learn about:
- Customer engagement (Marketing Cloud)
- Sales optimization (Sales Cloud)
- Data integration (MuleSoft)
- Fleet Management (Field Service)
- Real-time service updates (Service Cloud)
- Passenger rewards (Loyalty Management)
- Personalized travel experiences (Data Cloud)
- Compliance tracking (CRM Analytics & Tableau)
- …and more
Who should watch
Organizations in the transportation sector that want to transform their processes and customer experiences so they can be more efficient, competitive and profitable.