Salesforce Updates - Page 4

All the newest updates and features in the Salesforce ecosystem revealed and explained

Sep 30, 2019  • 

What makes a good Salesforce Consultant?

To understand the Salesforce Consultant role we first need to look back into the origins of Salesforce as a platform and how it has evolved to shape the responsibilities of these most vital resources on the front line of all good implementations...

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The Product or Services Dilemma for Salesforce ISV’s

Being a Salesforce fan for many years, having worked for an Independent Software Vendor (ISV) to build a product on the Salesforce AppExchange and now as a Systems Integrator (SI) and Product Development Outsourcer (PDO) to help design, build and accelerate product roadmaps for ISVs on the Salesforce AppExchange...

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How Implementing Salesforce has Evolved

I started my Salesforce career in 2009, working as a Graduate for Deloitte on a large Salesforce Customer Portal implementation for a media client in London. Having worked through multiple roles from developer through to Program Architect I have had a chance to see the growth and evolution of the Salesforce platform...

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Embracing Innovation at the Salesforce World Tour London

It never ceases to amaze me the variety of opinions that are aired the (literal) second that someone mentions the simple noun “Innovation” in a sentence...

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Salesforce Commerce Cloud vs Magento vs SAP Commerce Cloud 2018: Top New Features Overview

Let’s face it: technology dramatically changed the way people live long ago, specifically, the way people make purchases, letting the new shopping standards take hold across the globe...

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Thanks a Million, Salesforce!

Acknowledgements are NEVER too much. Nor do they have an expiration date. Have you ever wondered how often you give thanks to those who have done you a solid or really make your work life far better...

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4 Mission-critical Considerations for Salesforce Community Implementation

It’s been a while since Communities appeared to replace old-school enterprise collaboration tools, thereby eliminating the hassle of toggling between apps, entering data and syncing data between systems, to say the least...

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Salesforce On-site Training: Winning Employee Buy-in

You’ve fully customized the user interface and imported all data, you’ve built custom sales forecasting reports and designed sleek dashboards with usability in mind...

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Salesforce Einstein Bots are Transforming Customer Service Interactions

First introduced as a beta-version at Dreamforce in November 2017, Salesforce Einstein Bots for Service have now become generally available for interaction with customers in Live Agent...

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Salesforce + Google Analytics 360: Getting a Granular View of the Customer Journey

Since Salesforce doesn't come equipped with out-of-the-box analytics functionality, the Integration of Salesforce Sales and Marketing Clouds with Google Analytics 360 seems to have drastically changed the game in this regard...

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Salesforce Lightning Adoption: Getting Ready for the Big Leap

With Salesforce platform evolving by leaps and bounds, onу may have a hard time keeping abreast of what is going on in the Salesforce landscape and all those continuous innovations, new products and technologies Salesforce decision-makers are offering in droves...

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How to Attract Salespeople to Use Salesforce

For people who are in the sales industry, performance is what pays the bills. This is especially true for people who are paid based on commission. Because of this, if anyone is going to be successful in this field, then they need to be able to perform well under pressure and perform well consistently...

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